.production-conversation .rc-quick-stage{min-width:0;max-width:100%;color:var(--rc-muted);flex-wrap:wrap;align-items:center;gap:6px;margin:6px 0 0;font-size:11px;display:flex}.production-conversation .rc-quick-stage select{border:1px solid var(--rc-line);background:var(--rc-outbound);width:auto;min-width:0;max-width:100%;min-height:36px;color:var(--rc-primary);font:inherit;cursor:pointer;border-radius:8px;padding:6px 24px 6px 9px;font-size:12px;font-weight:650}.production-conversation .rc-quick-stage select:hover:not(:disabled){border-color:var(--rc-primary)}.production-conversation .rc-quick-stage select:focus-visible{outline:2px solid var(--rc-primary);outline-offset:2px}.production-conversation .rc-quick-stage:is([data-stage=quoted],[data-stage=followup]) select{color:var(--rc-warning-text);background:var(--rc-warning-bg)}.production-conversation .rc-quick-stage[data-stage=won] select{color:var(--rc-success-text);background:var(--rc-success-bg)}.production-conversation .rc-quick-stage select:disabled{color:var(--rc-muted);background:var(--rc-bg);cursor:not-allowed}.production-conversation .rc-quick-stage-closed{color:var(--rc-muted);margin-top:6px;font-size:12px;display:block}@media (width<=899px){.production-conversation .rc-quick-stage select{min-height:44px;padding-inline:8px 20px;font-size:16px}}.rc-operational-notice{color:#123353;background:#f1f7fc;border:1px solid #b9d5eb;border-radius:12px;max-width:1500px;margin:10px auto;padding:10px 18px;font-size:13px}.rc-operational-notice.warning{color:#665416;background:#fff8df;border-color:#ebdba2}.rc-operational-notice p{margin:3px 0}.rc-operational-notice>div{justify-content:space-between;align-items:center;gap:12px;display:flex}.rc-presence-self{background:#f8fbfd;border-bottom:1px solid #e7edf3;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;padding:12px 16px;font-size:13px;display:flex}.rc-presence-self strong{color:#123353;align-items:center;gap:8px;display:flex}.rc-presence-self small{color:#64748b;width:100%;line-height:1.5}.rc-presence-self .lab-button{min-height:44px;padding:7px 12px;font-size:13px}.rc-presence-dot{background:#8994a4;border-radius:50%;flex:none;width:8px;height:8px;display:inline-block}.rc-team-presence{padding:0;font-size:13px}.rc-team-presence>summary{cursor:pointer;color:#143557;align-items:center;gap:8px;min-height:48px;padding:12px 16px;font-weight:650;list-style:none;display:flex}.rc-team-presence>summary::-webkit-details-marker{display:none}.rc-team-presence>summary>.rc-icon:last-child{margin-left:auto}.rc-team-presence-body{padding:0 16px 14px}.rc-team-presence label{gap:5px;display:grid}.rc-team-presence select,.rc-target-picker select{max-width:100%;min-height:44px}.rc-team-presence ul{margin:12px 0;padding:0;list-style:none}.rc-team-presence li{border-top:1px solid #e7edf3;gap:5px;padding:11px 0;display:grid}.rc-team-presence li>div{justify-content:space-between;align-items:center;gap:7px;display:flex}.rc-team-presence li small{color:#667789}.rc-team-status{align-items:center;gap:6px;display:flex}.rc-target-picker{gap:9px;display:grid}.rc-target-picker small{font-weight:400}@media (width<=600px){.rc-operational-notice{margin:8px;padding:10px 12px}.rc-operational-notice>div{flex-wrap:wrap}}.lab-conversation{overflow:hidden}.lab-conversation .panel-header{padding:17px 19px}.lab-conversation-alert,.lab-conversation-notice{margin:15px 18px 0}.lab-conversation-notice{color:#315d7d;background:#f1f7fb;border-color:#cfdfed}.lab-conversation-messages{background:#f6f9fc;flex-direction:column;gap:10px;max-height:470px;margin:0;padding:20px;list-style:none;display:flex;overflow-y:auto}.lab-message{max-width:min(78%,620px);display:flex}.lab-message>div{color:#52677d;background:#fff;border:1px solid #dfe7ef;border-radius:12px 12px 12px 4px;min-width:0;padding:11px 13px;box-shadow:0 2px 7px #1838590a}.lab-message.outbound{align-self:flex-end}.lab-message.outbound>div{background:#e9f4fd;border-color:#c9dff1;border-radius:12px 12px 4px}.lab-message strong{color:#294f72;font-size:10px}.lab-message p{color:#304b65;white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0;font-size:12px;line-height:1.55}.lab-message small{color:#7a8c9e;font-size:9px}.lab-conversation-empty{background:#f6f9fc}.lab-conversation-more{border-top:1px solid var(--line);background:#f9fbfd;justify-content:center;padding:11px 18px;display:flex}.lab-conversation-composer{border-top:1px solid var(--line);background:#fff;gap:10px;padding:16px 18px;display:grid}.lab-conversation-composer label{display:block}.lab-conversation-composer textarea{box-sizing:border-box;resize:vertical;color:#263f59;width:100%;min-height:82px;font:inherit;background:#fff;border:1px solid #d7e1eb;border-radius:9px;padding:11px 12px;font-size:12px;line-height:1.5}.lab-conversation-composer textarea:disabled{color:#7f8e9d;background:#f1f4f7}.lab-conversation-compose-actions{justify-content:space-between;align-items:center;gap:15px;display:flex}.lab-conversation-compose-actions small{color:#76889a;font-size:10px;line-height:1.5}.lab-conversation-composer>.lab-field-help,.lab-conversation-composer>.lab-alert{margin:0}@media (width<=620px){.lab-conversation .panel-header{align-items:flex-start;padding:15px}.lab-conversation-messages{max-height:52vh;padding:14px}.lab-message{max-width:90%}.lab-message p{font-size:13px}.lab-conversation-composer{padding:14px}.lab-conversation-composer textarea{min-height:94px;font-size:16px}.lab-conversation-compose-actions{flex-direction:column;align-items:stretch}.lab-conversation-compose-actions .lab-button{width:100%}}.rc-audio-gesture{gap:10px;min-width:0;display:grid}.rc-audio-hold-row{flex-wrap:wrap;align-items:center;gap:10px;min-width:0;display:flex}.rc-audio-hold-row small{overflow-wrap:anywhere;flex:180px}.rc-audio-gesture button{min-width:44px;min-height:44px}.rc-audio-hold{touch-action:none;-webkit-user-select:none;user-select:none;-webkit-touch-callout:none;gap:8px}.rc-audio-hold.recording{background:var(--rc-error-bg);border-color:var(--rc-danger);color:var(--rc-error-text)}.rc-audio-status{font-variant-numeric:tabular-nums;color:var(--rc-text);border-inline-start:3px solid var(--rc-danger);background:var(--rc-elevated);border-radius:6px;padding:8px 10px}.rc-audio-status.paused{border-inline-start-color:var(--rc-warning)}.rc-audio-notice{color:var(--rc-muted);overflow-wrap:anywhere;font-size:13px}.rc-audio-gesture .lab-conversation-compose-actions{flex-wrap:wrap}.rc-audio-gesture audio{width:100%;max-width:100%}.rc-production-shell .production-conversation .lab-conversation-composer:has(>.hold-compact){grid-template-columns:minmax(0,1fr) 44px 44px}.rc-production-shell .production-conversation .lab-conversation-composer:has(>.hold-compact)>label:has(textarea){grid-area:2/1}.rc-production-shell .production-conversation .lab-conversation-composer:has(>.hold-compact)>.rc-snippet-composer{grid-area:2/1}.rc-production-shell .production-conversation .lab-conversation-composer>.hold-compact{background:0 0;border:0;grid-area:2/2;align-self:start;margin-top:14px;padding:0}.rc-production-shell .production-conversation .lab-conversation-composer:has(>.hold-compact)>.lab-conversation-compose-actions{grid-area:2/3;align-self:start;margin-top:14px}.hold-compact .rc-audio-hold-row{gap:0}.rc-production-shell .hold-compact .rc-audio-hold{border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;padding:0;display:inline-flex}.hold-compact .rc-audio-hold span,.hold-compact .rc-audio-hold-row small{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.rc-contextual-assistance{border:1px solid var(--rc-line);background:var(--rc-surface);color:var(--rc-text);overflow-wrap:anywhere;border-radius:9px;margin:6px 0;font-size:12px}.rc-contextual-assistance>summary{cursor:pointer;min-height:44px;color:var(--rc-muted);justify-content:space-between;align-items:center;gap:10px;padding:9px 12px;font-weight:600;list-style:none;display:flex}.rc-contextual-ready{border-color:var(--rc-info)}.rc-contextual-ready>summary,.rc-contextual-suppressed>summary{color:var(--rc-text);font-weight:700}.rc-contextual-assistance>summary:after{content:"+";color:var(--rc-info);font-size:18px}.rc-contextual-assistance[open]>summary:after{content:"−"}.rc-contextual-assistance>summary::-webkit-details-marker{display:none}.rc-contextual-assistance>summary small{color:var(--rc-muted);margin-left:auto;font-weight:500}.rc-contextual-assistance :is(summary,button,input):focus-visible{outline:2px solid var(--rc-info);outline-offset:3px}.rc-contextual-assistance[open]{background:var(--rc-elevated)}.rc-contextual-body{padding:0 12px 12px}.rc-contextual-body>:last-child{margin-top:10px;display:block}.rc-contextual-body p{margin:7px 0;line-height:1.5}.rc-contextual-body .lab-button{white-space:normal;min-height:44px;font-size:12px}.rc-contextual-help,.rc-contextual-body small{color:var(--rc-muted);line-height:1.5}.rc-contextual-draft{white-space:pre-wrap;border-left:3px solid var(--rc-info);background:var(--rc-bg);color:var(--rc-text);border-radius:5px;padding:10px 12px}.rc-contextual-actions{flex-wrap:wrap;gap:8px;display:flex}.rc-contextual-actions>button:first-child{background:var(--rc-blue);color:var(--rc-text-primary)}.rc-contextual-assistance .rc-contextual-error{border-left:3px solid var(--rc-danger);color:var(--rc-text);padding-left:9px}.rc-contextual-notice{border-left:3px solid var(--rc-info);padding-left:9px}.rc-contextual-recovery{border:1px solid var(--rc-warning);border-radius:6px;padding:9px}.rc-contextual-body>details{border-top:1px solid var(--rc-line);margin-top:10px}.rc-contextual-body>details>summary{cursor:pointer;min-height:44px;color:var(--rc-muted);padding:12px 0;font-weight:600}.rc-contextual-evidence ol{gap:10px;padding-left:18px;display:grid}.rc-contextual-evidence strong{color:var(--rc-muted);font-size:11px;display:block}.rc-contextual-confirm{align-items:flex-start;gap:9px;margin:12px 0;line-height:1.5;display:flex}.rc-contextual-confirm input{width:20px;height:20px;accent-color:var(--rc-info);flex:none;margin-top:2px}.rc-contextual-costs dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:5px 0;display:grid}.rc-contextual-costs dl>div{border:1px solid var(--rc-line);background:var(--rc-surface);border-radius:6px;padding:8px}.rc-contextual-costs dt{color:var(--rc-muted);font-size:11px}.rc-contextual-costs dd{color:var(--rc-text);margin:4px 0 0;font-weight:700}.rc-contextual-suppressed>summary{border-left:3px solid var(--rc-danger);border-radius:8px}.rc-production-shell .production-conversation.rc-thread-docked.rc-evolution-thread>.rc-thread-meta:has(>.rc-contextual-assistance[open]){max-height:min(40vh, 320px, max(44px, calc(var(--rc-conversation-height,600px) - 200px)));max-height:min(40dvh, 320px, max(44px, calc(var(--rc-conversation-height,600px) - 200px)))}@media (width<=430px){.rc-contextual-costs dl{grid-template-columns:minmax(0,1fr)}.rc-contextual-assistance>summary{gap:6px}}.rc-photo-picker,.rc-send-progress{grid-column:1/-1;min-width:0}.rc-photo-picker{gap:10px;display:grid}.rc-production-shell .production-conversation .rc-photo-picker>input.lab-sr-only{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;min-width:0;height:1px;min-height:0;margin:-1px;padding:0;position:absolute;overflow:hidden}.rc-photo-actions{flex-wrap:wrap;gap:8px;display:flex}.rc-photo-actions .lab-button{flex:150px;justify-content:center;align-items:center;gap:8px;display:inline-flex}.rc-photo-preview{border:1px solid var(--rc-line);background:var(--rc-elevated);border-radius:12px;gap:10px;padding:12px;display:grid}.rc-photo-preview img{object-fit:contain;border-radius:8px;width:100%;max-height:280px}.rc-photo-preview :is(strong,small){overflow-wrap:anywhere;display:block}.rc-photo-preview small,.rc-photo-picker>small{color:var(--rc-muted);line-height:1.5}.rc-photo-strip{overscroll-behavior-inline:contain;gap:8px;max-width:100%;padding:2px 0 6px;display:flex;overflow-x:auto}.rc-photo-tile{flex:0 0 92px;gap:5px;min-width:0;display:grid}.rc-photo-tile img{object-fit:cover;border-radius:8px;width:92px;height:72px}.rc-photo-tile span{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.rc-photo-tile button{min-height:36px;padding:5px;font-size:11px}.rc-send-progress{color:var(--rc-text);gap:6px;margin:0;font-size:12px;display:grid}.rc-send-progress progress{width:100%;height:6px;accent-color:var(--rc-primary)}.rc-photo-batch-overview{border:1px solid var(--rc-line);background:var(--rc-surface);color:var(--rc-text);border-radius:10px;margin:12px 10px 4px;padding:12px}.rc-photo-batch-overview>strong{margin-bottom:7px;display:block}.rc-photo-batch-overview p{color:var(--rc-muted);margin:8px 0;font-size:12px}.rc-photo-batch-overview ol,.rc-photo-batch-pending ol,.rc-photo-send-items{gap:4px;margin:6px 0;padding:0;list-style:none;display:grid}.rc-photo-batch-overview li,.rc-photo-batch-pending li,.rc-photo-send-items li{border-top:1px solid var(--rc-line);overflow-wrap:anywhere;flex-wrap:wrap;justify-content:space-between;gap:3px 12px;padding:5px 0;font-size:12px;display:flex}.rc-photo-batch-overview li span,.rc-photo-batch-pending li span,.rc-photo-send-items li span{min-width:0}.rc-photo-batch-overview li strong,.rc-photo-batch-pending li strong,.rc-photo-send-items li strong{color:var(--rc-muted);font-size:12px}.rc-photo-batch-overview li strong.status-failed,.rc-delivery-explanation{color:var(--rc-danger-text,var(--rc-text))}.rc-photo-batch-overview li strong.status-unknown{color:var(--rc-warning-text,var(--rc-text))}.rc-photo-batch-receipts{margin:7px 0;padding-left:18px;font-size:12px}.rc-delivery-explanation{max-width:30ch;line-height:1.4;display:block}.rc-production-shell .rc-thread-docked .lab-conversation-composer>.lab-alert.pending{flex-wrap:wrap;grid-column:1/-1;justify-content:space-between;align-items:center;gap:8px;margin:0;padding:8px 10px;font-size:12px;line-height:1.35;display:flex}.rc-production-shell .rc-thread-docked .lab-conversation-composer>.lab-alert.pending>span{flex:180px}.rc-production-shell .rc-thread-docked .lab-conversation-composer>.lab-alert.pending>button{min-height:44px}.rc-production-shell .rc-thread-docked .lab-conversation-composer>.lab-alert.error{overflow-wrap:anywhere;grid-column:1/-1;max-height:80px;margin:0;padding:6px 10px;font-size:12px;line-height:1.4;overflow-y:auto}.rc-audio-player{gap:6px;min-width:0;display:grid}.rc-audio-player audio{width:100%}.rc-audio-speeds{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.rc-audio-speeds small{margin-right:auto}.rc-audio-speeds button{min-width:44px;min-height:44px;font:inherit;background:var(--rc-elevated);border:1px solid var(--rc-line);color:var(--rc-text);cursor:pointer;border-radius:18px;padding:5px 10px;font-size:12px}.rc-audio-speeds button[aria-pressed=true]{border-color:var(--rc-primary);color:var(--rc-primary)}.rc-photo-actions button:hover:not(:disabled),.rc-audio-speeds button:hover{background:var(--rc-elevated)}.rc-photo-picker button:focus-visible,.rc-audio-speeds button:focus-visible{outline:2px solid var(--rc-primary);outline-offset:3px}.rc-production-shell .production-conversation.rc-thread-docked .lab-conversation-composer .rc-snippet-composer>textarea{resize:none;min-height:48px;max-height:120px;overflow-y:auto}.rc-production-shell .production-conversation .lab-conversation-composer{padding-bottom:max(12px, env(safe-area-inset-bottom));scroll-margin-bottom:20px}.rc-production-shell .production-conversation.rc-thread-docked{height:var(--rc-conversation-height,calc(100dvh - 140px));min-height:0;overflow:visible}.rc-production-shell .rc-thread-docked>.rc-thread-meta{overscroll-behavior:contain;scrollbar-width:thin;flex:none;min-height:0;max-height:35%;overflow-y:auto}.rc-production-shell .rc-thread-docked>.rc-thread-history{overscroll-behavior:contain;flex:auto;min-height:48px;max-height:none;overflow-y:auto}.rc-production-shell .rc-thread-docked .lab-conversation-messages{min-height:0}.rc-production-shell .rc-thread-docked>.lab-conversation-composer{box-shadow:none;flex:none;margin-top:auto;position:relative;bottom:auto}.rc-composer-text>.rc-composer-body{display:contents}.rc-production-shell .rc-thread-docked .rc-composer-text{grid-template-columns:minmax(0,1fr) 44px 44px}.rc-production-shell .rc-thread-docked .rc-composer-text .hold-compact{background:0 0;border:0;grid-area:2/2;align-self:start;margin-top:3px;padding:0}.rc-production-shell .rc-thread-docked .rc-composer-text>.lab-conversation-compose-actions{grid-area:2/3;align-self:start;margin-top:3px}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.rc-composer-body{min-width:0;max-height:max(96px, min(240px, calc(var(--rc-conversation-height,600px) * .4 - 100px)));overscroll-behavior:contain;scrollbar-width:thin;grid-column:1/-1;grid-template-columns:minmax(0,1fr);gap:10px;padding:2px 2px 4px;display:grid;overflow-y:auto}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.lab-conversation-compose-actions{grid-column:1/-1;justify-content:flex-end}.rc-production-shell .rc-thread-docked .rc-composer-body>:is(label,.rc-photo-picker,.production-recorder,.rc-snippet-composer,p){min-width:0}.rc-production-shell .rc-thread-docked .rc-composer-expanded .rc-snippet-editor{max-height:none;margin-top:8px;position:static}.rc-production-shell .rc-thread-docked .rc-photo-preview img{max-height:72px}.rc-production-shell .rc-thread-docked .rc-composer-body label{font-size:12px}.rc-production-shell .rc-thread-docked .rc-composer-body :is(input:not([type=checkbox]),select,textarea){max-width:100%}.rc-production-shell .rc-thread-docked .rc-composer-body input[type=file]{width:100%;min-width:0}.rc-production-shell .rc-thread-docked :is(.rc-thread-meta,.rc-composer-body):focus-visible{outline:2px solid var(--rc-info);outline-offset:-2px}.rc-production-shell .rc-thread-docked .rc-reengagement{grid-area:2/1/auto/-1;gap:6px;min-width:0;font-size:12px;display:grid}.rc-reengagement p{color:var(--rc-muted);margin:0;line-height:1.4}.rc-reengagement-actions{flex-wrap:wrap;gap:8px;display:flex}.rc-reengagement-actions .lab-button{flex:130px;min-height:44px}.rc-production-shell .rc-thread-docked .rc-composer-reengagement :is(.hold-compact,.lab-conversation-compose-actions){display:none}.rc-reengagement-consent{gap:6px;display:grid}.rc-production-shell .rc-thread-docked .rc-composer-reengagement>.rc-composer-body{min-width:0;max-height:max(140px, min(330px, calc(var(--rc-conversation-height,600px) * .52)));overscroll-behavior:contain;scrollbar-width:thin;grid-column:1/-1;padding:2px;display:grid;overflow-y:auto}.rc-production-shell .rc-thread-docked .rc-composer-reengagement .rc-reengagement{grid-row:auto;padding:2px}.rc-resume-preview{border:1px solid var(--rc-line);background:var(--rc-elevated);border-radius:10px;padding:7px 10px}.rc-resume-preview summary{cursor:pointer;min-height:28px;font-weight:600}.rc-resume-preview .production-template-preview{white-space:pre-wrap;overflow-wrap:anywhere;margin:4px 0 0;font-size:13px}.rc-resume-consent{border:1px solid var(--rc-line);border-radius:10px;gap:8px;min-width:0;margin:2px 0;padding:10px;display:grid}.rc-resume-consent legend{font-weight:600}.rc-resume-consent :is(input,select){min-width:0;max-width:100%}.rc-resume-consent button{min-height:44px}.rc-composer-reengagement .rc-reengagement-actions{background:var(--rc-surface,var(--rc-elevated));padding:6px 0 2px;position:sticky;bottom:-2px}@media (height<=500px){.rc-production-shell .rc-thread-docked>.rc-thread-history{min-height:24px}.rc-production-shell .rc-thread-docked .lab-conversation-composer{padding-top:6px;padding-bottom:max(6px, env(safe-area-inset-bottom));gap:4px}.rc-production-shell .rc-thread-docked .rc-snippet-settings{min-height:24px}}.rc-audio-transcription-action{gap:8px;margin-top:8px;display:grid}.rc-transcribe-button{text-align:left;color:#13365d;min-height:44px;font:inherit;cursor:pointer;background:#fff;border:1px solid #879ab4;border-radius:10px;padding:8px 12px}.rc-transcribe-button:focus-visible{outline-offset:2px;outline:3px solid #3776c3}.rc-transcribe-button:disabled{opacity:.65;cursor:wait}.rc-audio-transcript p{white-space:pre-wrap;overflow-wrap:anywhere}.rc-resume-consent{border:0;margin:6px 0;padding:0}.rc-resume-consent .production-assistance{margin:0;padding:10px 12px}.lab-conversation-compose-actions[hidden]{display:none}.rc-production-shell .rc-evolution-thread{border-radius:14px}.rc-production-shell .rc-evolution-thread .rc-thread-heading{gap:10px;padding:10px 12px}.rc-production-shell .rc-evolution-thread .rc-thread-heading>div:not(.rc-thread-tools){flex:1;min-width:0}.rc-production-shell .rc-evolution-thread .rc-thread-heading h2{overflow-wrap:anywhere;font-size:16px}.rc-production-shell .rc-evolution-thread .rc-thread-heading p{margin:2px 0 0;font-size:11px}.rc-thread-tools{align-items:center;gap:4px;display:flex}.rc-production-shell .rc-thread-tools .lab-button{width:36px;min-width:36px;min-height:44px;padding:7px}.rc-thread-contact-details{margin:0 12px 4px;font-size:12px}.rc-thread-contact-details>summary{cursor:pointer;color:var(--rc-muted);padding:4px 0}.rc-thread-contact-details[open]{padding-bottom:10px}.rc-production-shell .rc-evolution-thread>.rc-thread-meta{max-height:min(34%,180px)}.rc-production-shell .rc-evolution-thread .rc-send-policy-details{padding:3px 12px;font-size:11px}.rc-production-shell .rc-evolution-thread .rc-thread-waiting{margin:3px 10px;padding:5px 8px;font-size:12px}.rc-production-shell .rc-evolution-thread .rc-thread-meta>.lab-alert{margin:3px 10px;padding:6px 10px;font-size:12px}.rc-production-shell .rc-evolution-thread .lab-message>div{border-radius:14px 14px 14px 3px;padding:10px 12px}.rc-production-shell .rc-evolution-thread .lab-message.outbound>div{border-radius:14px 14px 3px}.rc-production-shell .rc-evolution-thread .lab-message>div>strong,.rc-production-shell .rc-evolution-thread .lab-message>div>small{font-size:11px}.rc-production-shell .rc-evolution-thread .rc-message-reply{background:0 0;border-color:#0000;min-height:32px;padding:4px 7px;font-size:11px}.rc-message-file-details{color:var(--rc-muted);font-size:11px}.rc-production-shell .lab-message.outbound .rc-message-file-details{color:var(--rc-text-secondary)}.rc-production-shell .lab-message.outbound .rc-message-file-details a{color:var(--rc-text-primary)}.rc-message-file-details summary{cursor:pointer;padding:5px 0}.rc-message-file-details[open] a{overflow-wrap:anywhere;margin:5px 0;display:block}.production-media video{background:var(--rc-bg);border-radius:9px;width:360px;max-width:100%;max-height:360px;display:block}.rc-production-shell .rc-original-link{color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:5px;min-height:32px;padding:5px 0;text-decoration:underline}.rc-production-shell .rc-evolution-thread .rc-snippet-composer{min-width:0;position:static}.rc-production-shell .rc-evolution-thread .rc-slash-menu{max-width:620px;max-height:min(420px,55dvh);margin-inline:auto;bottom:calc(100% + 5px);left:8px;right:8px;overflow-y:auto}.rc-production-shell .rc-evolution-thread .rc-slash-menu [role=option]{overflow-wrap:anywhere;grid-template-columns:minmax(85px,.8fr) minmax(0,1.6fr) auto}.rc-production-shell .rc-evolution-thread .rc-slash-menu [role=listbox]{overflow-x:hidden}.rc-production-shell .rc-evolution-thread .rc-snippet-settings{float:right;background:0 0;min-height:24px;padding:3px;font-size:10px;position:static}.rc-favorite-replies{flex-wrap:wrap;gap:5px;margin-bottom:5px;display:flex}.rc-favorite-replies>button{border:1px solid var(--rc-line);background:var(--rc-elevated);min-width:0;min-height:32px;color:var(--rc-text);cursor:pointer;font:inherit;border-radius:7px;flex:1;align-items:center;gap:6px;padding:5px 7px;font-size:11px;display:flex}.rc-favorite-replies span{color:var(--rc-muted);white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.rc-production-shell .rc-evolution-thread .rc-snippet-composer textarea{resize:none;height:44px;min-height:44px;max-height:120px;padding:10px 12px;font-size:16px}.rc-production-shell .rc-evolution-thread .rc-composer-text{align-items:end}.rc-production-shell .rc-evolution-thread .rc-photo-picker .rc-photo-strip{scroll-snap-type:x proximity;gap:8px;padding-bottom:6px;display:flex;overflow-x:auto}.rc-production-shell .rc-evolution-thread .rc-photo-tile{border:1px solid var(--rc-line);background:var(--rc-elevated);scroll-snap-align:start;border-radius:10px;flex:0 0 112px;width:112px;min-width:0;padding:6px;position:relative}.rc-production-shell .rc-evolution-thread .rc-photo-tile img{object-fit:cover;border-radius:6px;width:100%;height:84px}.rc-photo-tile>span{white-space:nowrap;text-overflow:ellipsis;max-width:100%;font-size:10px;display:block;overflow:hidden}.rc-photo-tile>video{object-fit:cover;background:var(--rc-bg);border-radius:6px;width:100%;height:84px}.rc-photo-item-status{color:var(--rc-muted);padding:4px 0;font-size:11px;display:block}.rc-photo-item-status[data-state=prepared]{color:var(--rc-success-text)}.rc-photo-item-status[data-state=preparing]{color:var(--rc-warning-text)}.rc-production-shell .rc-evolution-thread .rc-photo-send-items{display:none}.rc-production-shell .rc-evolution-thread .rc-audio-speeds{gap:5px;margin-top:4px}.rc-production-shell .rc-evolution-thread .rc-audio-speeds small{font-size:10px}.rc-production-shell .rc-evolution-thread .rc-audio-speeds button{border-radius:16px;min-width:36px;min-height:32px;padding:4px 6px}.rc-photo-reorder{gap:5px;display:flex}.rc-photo-reorder button{background:var(--rc-surface);min-height:32px;color:var(--rc-text);border:1px solid var(--rc-line);cursor:pointer;border-radius:5px;flex:1}.rc-production-shell .production-conversation.rc-evolution-thread .rc-photo-tile>.rc-photo-remove{width:32px;min-width:32px;height:32px;min-height:32px;color:var(--rc-text);background:var(--rc-bg);border-color:var(--rc-line);border-radius:50%;padding:0;font-size:0;position:absolute;top:0;right:0}.rc-production-shell .production-conversation.rc-evolution-thread .rc-photo-remove:after{content:"×";font-size:22px;line-height:1}.rc-production-shell .production-conversation.rc-evolution-thread .rc-photo-reorder{margin-top:4px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-photo-reorder button{height:32px;min-height:32px;padding:3px}.rc-production-shell .rc-evolution-thread .rc-photo-picker-full>.rc-photo-actions{display:none}.rc-photo-help{color:var(--rc-muted);margin-top:6px;font-size:11px}.rc-photo-help>summary{cursor:pointer;min-height:32px;padding:6px 0}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready{grid-template-columns:68px minmax(0,1fr) 44px;gap:6px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready>.rc-composer-body{display:contents}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-photo-picker{grid-area:1/1/auto/-1;gap:4px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-photo-preview{gap:5px;padding:8px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-photo-preview>small{font-size:10px;line-height:1.4}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready>.rc-compose-mode-control{grid-area:2/1;align-self:end}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-attach-trigger{display:none}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-compose-back{min-height:44px;padding:6px;font-size:11px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-composer-body>label{grid-area:2/2;gap:3px;min-width:0;font-size:11px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .rc-composer-body>label textarea{resize:vertical;height:44px;min-height:44px;max-height:100px;padding:10px;font-size:16px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready .production-recorder{display:none}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-photo-ready>.lab-conversation-compose-actions{grid-area:2/3;align-self:end}.rc-next-draft{border:1px solid var(--rc-line);background:var(--rc-elevated);border-radius:9px;grid-column:1/-1;gap:5px;min-width:0;padding:8px;display:grid}.rc-next-draft>textarea{box-sizing:border-box;resize:vertical;background:var(--rc-bg);border:1px solid var(--rc-line);width:100%;min-height:44px;max-height:120px;color:var(--rc-text);font:inherit;border-radius:8px;padding:10px;font-size:16px}.rc-next-draft>p{white-space:pre-wrap;overflow-wrap:anywhere;max-height:100px;overflow-y:auto}.rc-next-draft>small{color:var(--rc-muted);font-size:11px}.rc-conversation-explorer{box-sizing:border-box;border:1px solid var(--rc-line);width:min(760px,100vw - 24px);max-height:min(88dvh,900px);color:var(--rc-text);background:var(--rc-surface);border-radius:16px;padding:0}.rc-conversation-explorer::backdrop{background:#000000a6}.rc-conversation-explorer>header{border-bottom:1px solid var(--rc-line);background:var(--rc-elevated);justify-content:space-between;align-items:center;gap:12px;padding:16px;display:flex}.rc-conversation-explorer>header small{color:var(--rc-muted);margin-top:4px;font-size:12px;display:block}.rc-conversation-explorer>nav{gap:8px;padding:10px 16px;display:flex}.rc-conversation-explorer>nav button{min-height:44px;color:var(--rc-text);background:var(--rc-bg);border:1px solid var(--rc-line);font:inherit;cursor:pointer;border-radius:8px;align-items:center;gap:6px;padding:8px;display:flex}.rc-conversation-explorer>nav button[aria-pressed=true]{border-bottom:3px solid var(--rc-yellow);background:var(--rc-elevated)}.rc-explorer-search{align-items:end;gap:8px;padding:0 16px 12px;display:flex}.rc-explorer-search label{flex:1;min-width:0;font-size:12px}.rc-explorer-search input,.rc-explorer-kind select{box-sizing:border-box;border:1px solid var(--rc-line);width:100%;min-height:44px;color:var(--rc-text);background:var(--rc-bg);font:inherit;border-radius:8px;margin-top:5px;padding:8px 10px;font-size:16px;display:block}.rc-explorer-kind{padding:0 16px 12px;font-size:12px;display:block}.rc-explorer-results{background:var(--rc-bg);overscroll-behavior:contain;max-height:58dvh;padding:12px 16px 20px;overflow-y:auto}.rc-explorer-results>ul{flex-direction:column;gap:12px;margin:0;padding:0;list-style:none;display:flex}.rc-explorer-results .lab-message>div{max-width:100%}.rc-explorer-item>ul{margin:0;padding:0;list-style:none}.rc-pending-composition{border:1px solid var(--rc-line);border-radius:8px;grid-column:1/-1;padding:6px 10px;font-size:12px}.rc-pending-composition summary{cursor:pointer}.rc-pending-original-text{white-space:pre-wrap;overflow-wrap:anywhere}.rc-original-highlight{border:1px solid var(--rc-yellow);border-radius:9px;padding:5px}.rc-production-shell :is(.rc-thread-tools button,.rc-favorite-replies button,.rc-photo-reorder button,.rc-original-link):focus-visible,.rc-conversation-explorer :focus-visible{outline:2px solid var(--rc-yellow);outline-offset:3px}html[data-rc-theme=light] .rc-production-shell :is(.rc-thread-tools button,.rc-favorite-replies button,.rc-photo-reorder button,.rc-original-link):focus-visible,html[data-rc-theme=light] .rc-conversation-explorer :focus-visible{outline-color:var(--rc-blue)}.rc-production-shell .rc-photo-reorder button:disabled{opacity:.45;cursor:default}@media (width<=600px){.rc-production-shell .rc-evolution-thread .rc-thread-heading{gap:7px;padding:8px}.rc-production-shell .rc-evolution-thread .rc-thread-heading>.rc-contact-avatar{flex-basis:32px;width:32px;height:32px}.rc-thread-tools{gap:0}.rc-production-shell .rc-thread-tools .lab-button{width:32px;min-width:32px}.rc-production-shell .rc-evolution-thread .rc-thread-heading h2{font-size:15px}.rc-production-shell .rc-evolution-thread .rc-composer-text{grid-template-columns:40px minmax(0,1fr) 40px 40px;gap:5px}.rc-production-shell .rc-evolution-thread .rc-attach-trigger,.rc-production-shell .rc-evolution-thread .rc-composer-text .hold-compact .rc-audio-hold{width:40px;min-width:40px;height:44px}.rc-production-shell .rc-evolution-thread .rc-favorite-replies span{display:none}.rc-production-shell .rc-evolution-thread .rc-slash-menu [role=option]{grid-template-columns:90px minmax(0,1fr)}.rc-production-shell .rc-evolution-thread .rc-slash-menu [role=option] small{grid-column:2}.rc-conversation-explorer{border-radius:12px;width:calc(100vw - 12px);max-height:94dvh}}@media (prefers-reduced-motion:reduce){.rc-original-highlight{scroll-behavior:auto}}.rc-production-shell .production-conversation.rc-evolution-thread .rc-thread-heading{grid-template-columns:36px minmax(0,1fr) auto;align-items:center;display:grid}.rc-production-shell .production-conversation.rc-evolution-thread .rc-thread-heading h2{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.rc-production-shell .production-conversation.rc-evolution-thread .rc-quick-stage{gap:4px;margin-top:3px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-quick-stage>span{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.rc-production-shell .production-conversation.rc-evolution-thread .rc-quick-stage select{border-radius:18px;max-width:190px;min-height:36px;padding:4px 20px 4px 8px;font-size:13px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-text{align-items:end}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-text>.lab-conversation-compose-actions,.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-text .hold-compact{align-self:end}.rc-production-shell .production-conversation.rc-evolution-thread .lab-conversation-composer .rc-snippet-composer>textarea{resize:none;min-height:44px;max-height:120px;padding:10px 12px;font-size:16px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-text .rc-snippet-settings{background:0 0;border-radius:4px;width:22px;height:24px;min-height:24px;padding:0;font-size:0;position:absolute;top:3px;right:8px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-composer-text .rc-snippet-settings:after{content:"⋯";font-size:18px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-favorite-replies{margin-right:24px}@media (width<=600px){.rc-production-shell .production-conversation.rc-evolution-thread .rc-thread-heading{grid-template-columns:30px minmax(0,1fr) auto}.rc-production-shell .production-conversation.rc-evolution-thread .rc-thread-heading h2{font-size:14px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-thread-heading p{display:none}.rc-production-shell .production-conversation.rc-evolution-thread .rc-quick-stage select{max-width:150px;min-height:40px;font-size:16px}.rc-production-shell .production-conversation.rc-evolution-thread .rc-thread-tools .lab-button{width:32px;min-width:32px}}.rc-ad-context{border-left:3px solid var(--rc-blue);background:var(--rc-surface);color:var(--rc-text);border-radius:.45rem;gap:.45rem;max-width:100%;margin:.55rem 0;padding:.6rem .7rem;display:grid}.rc-ad-context .rc-ad-context-label{color:var(--rc-muted);font-weight:600}.rc-ad-context>strong{overflow-wrap:anywhere}.rc-ad-context .rc-ad-context-description{margin:0;font-size:.875rem}.rc-ad-context .production-media{min-width:0}.rc-ad-context .rc-media-enlarge img{max-height:220px}.production-seller-push{background:var(--production-surface,#fff);border:1px solid var(--production-line,#dbe4ee);color:var(--production-text,#223e57);border-radius:16px;padding:16px}.production-seller-push h2{margin:0 0 6px;font-size:1rem}.production-seller-push p{overflow-wrap:anywhere;margin:6px 0 12px}.production-seller-push small{color:var(--production-muted,#677f94)}.rc-push-diagnostic{border:1px solid var(--rc-line);background:var(--rc-bg);color:var(--rc-text);border-radius:10px;margin:10px 0 14px;padding:12px}.rc-push-diagnostic>strong{margin-bottom:8px;display:block}.rc-push-diagnostic dl{gap:5px;margin:0 0 8px;display:grid}.rc-push-diagnostic dl>div{border-top:1px solid var(--rc-line);flex-wrap:wrap;justify-content:space-between;gap:3px 12px;padding-top:5px;display:flex}.rc-push-diagnostic dt{color:var(--rc-muted)}.rc-push-diagnostic dd{text-align:right;color:var(--rc-text);margin:0;font-weight:650}.rc-push-diagnostic small{line-height:1.4;display:block}.seller-push-actions{flex-wrap:wrap;gap:8px;margin-bottom:12px;display:flex}.seller-push-actions button{border:1px solid var(--production-line,#dbe4ee);color:var(--production-primary,#1d5ea8);font:inherit;cursor:pointer;background:#fff;border-radius:10px;min-height:42px;padding:10px 14px}.seller-push-actions button:first-child{background:var(--production-primary,#1d5ea8);color:#fff}.seller-push-actions button:disabled{cursor:default;opacity:.55}.seller-push-actions button:focus-visible{outline:3px solid var(--production-primary,#1d5ea8);outline-offset:2px}@media (width<=600px){.seller-push-actions button{flex:160px}}.rc-push-welcome{box-sizing:border-box;border:1px solid var(--rc-line);background:var(--rc-surface);width:min(520px,100vw - 32px);max-width:calc(100vw - 32px);max-height:min(760px,100dvh - 32px);color:var(--rc-text);border-radius:16px;margin:auto;padding:24px;position:fixed;inset:0;overflow:auto}.rc-push-welcome::backdrop{background:#0e1726b8}.rc-push-welcome h2{margin:0 0 12px;font-size:1.2rem}.rc-push-welcome p{margin:0 0 12px;line-height:1.5}.rc-push-welcome small{color:var(--rc-muted);margin-bottom:16px;line-height:1.5;display:block}.rc-push-welcome .seller-push-actions{margin:16px 0 0}.rc-push-welcome .seller-push-actions button{background:var(--rc-surface);min-height:44px;color:var(--rc-text);border-color:var(--rc-line)}.rc-push-welcome .seller-push-actions button:first-child{background:var(--rc-blue);color:var(--rc-text-primary);border-color:var(--rc-blue)}.rc-push-welcome .seller-push-actions button:hover:not(:disabled){background:var(--rc-elevated)}.rc-push-welcome .seller-push-actions button:first-child:hover:not(:disabled){background:var(--rc-action-blue)}.rc-push-welcome .seller-push-actions button:disabled{opacity:1;background:var(--rc-bg);color:var(--rc-muted);border-color:var(--rc-line)}.rc-push-welcome .seller-push-actions button:focus-visible{outline-color:var(--rc-info)}.production-waiting{color:#233449;background:#fff;border:1px solid #dbe3ea;border-radius:12px;min-width:0;padding:14px 16px}.production-waiting>header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.production-waiting h2{margin:0 0 4px;font-size:16px;font-weight:700}.production-waiting small{color:#596b7d;font-size:12px}.production-waiting>p{margin:12px 0 2px;font-size:13px}.production-waiting-sound{margin-top:6px;display:block}.production-waiting ul{max-height:240px;margin:12px 0 0;padding:0;list-style:none;overflow:auto}.production-waiting li{border-block-start:1px solid #e8edf1;border-inline-start:4px solid #0000;align-items:center;gap:12px;padding:10px 8px;display:flex}.production-waiting li>div:first-child{flex:1;min-width:0}.production-waiting li strong{overflow-wrap:anywhere;font-size:13px;display:block}.production-waiting li small{margin-top:3px;display:block}.production-waiting-age{text-align:right;font-variant-numeric:tabular-nums;min-width:82px}.production-waiting time{font-size:13px;font-weight:700}.production-waiting .waiting-warning{background:#fff8e7;border-inline-start-color:#b87800}.production-waiting .waiting-urgent{background:#fff1f1;border-inline-start-color:#c2343d}.production-waiting .waiting-warning .production-waiting-age small{color:#805300}.production-waiting .waiting-urgent .production-waiting-age small{color:#a62230}.production-waiting-limit{margin-top:10px;display:block}.production-waiting-groups{overscroll-behavior:contain;min-width:0;max-height:360px;overflow:auto}.production-waiting-group{min-width:0;margin-top:12px}.production-waiting-group h3{color:var(--rc-text);background:var(--rc-elevated);border-block-end:1px solid var(--rc-line);overflow-wrap:anywhere;margin:0;padding:8px;font-size:13px;font-weight:700}.production-waiting-group h3 span{color:var(--rc-muted);font-weight:500}.production-waiting .production-waiting-group ul{max-height:none;margin-top:0;overflow:visible}@media (width<=480px){.production-waiting{padding:12px}.production-waiting li{flex-wrap:wrap;gap:8px}.production-waiting li>div:first-child{flex-basis:60%}.production-waiting li>.lab-button,.production-waiting header>.lab-button{flex:1 0 100%;min-height:40px}}@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-scale-x:1;--tw-scale-y:1;--tw-scale-z:1;--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-ordinal:initial;--tw-slashed-zero:initial;--tw-numeric-figure:initial;--tw-numeric-spacing:initial;--tw-numeric-fraction:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.invisible{visibility:hidden}.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.isolate{isolation:isolate}.container{width:100%}@media (width>=40rem){.container{max-width:40rem}}@media (width>=48rem){.container{max-width:48rem}}@media (width>=64rem){.container{max-width:64rem}}@media (width>=80rem){.container{max-width:80rem}}@media (width>=96rem){.container{max-width:96rem}}.block{display:block}.contents{display:contents}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.inline-flex{display:inline-flex}.table{display:table}.grow{flex-grow:1}.scale-1{--tw-scale-x:1%;--tw-scale-y:1%;--tw-scale-z:1%;scale:var(--tw-scale-x) var(--tw-scale-y)}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.flex-wrap{flex-wrap:wrap}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.border{border-style:var(--tw-border-style);border-width:1px}.ordinal{--tw-ordinal:ordinal;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,)}.antialiased{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.shadow{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.ring{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--navy-950:#071b32;--navy-900:#0b2340;--navy-800:#103252;--blue-700:#1555b6;--blue-600:#1e66d0;--blue-100:#eaf2ff;--yellow:#f4c533;--ink:#172033;--muted:#6c7689;--line:#e5e9f0;--surface:#fff;--canvas:#f5f7fa;--green:#1d9a6c;--amber:#c47b11;--red:#c84a4a}*{box-sizing:border-box}html,body{background:var(--canvas);min-height:100%;color:var(--ink);margin:0}button,input,select,textarea{font:inherit}button,select{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.42}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #1e66d033}.app-shell{background:var(--canvas);width:100vw;height:100vh;display:flex}.sidebar{color:#fff;background:radial-gradient(circle at 30% 6%, #2a68a447, transparent 32%), linear-gradient(180deg, var(--navy-900), var(--navy-950));border-right:1px solid #ffffff0d;flex-direction:column;flex:0 0 228px;padding:24px 16px 18px;display:flex}.brand-mark{align-items:center;gap:11px;padding:0 9px 28px;display:flex}.brand-rc{border:2px solid var(--yellow);width:45px;height:45px;color:var(--yellow);letter-spacing:-1px;border-radius:10px;place-items:center;font-size:19px;font-weight:900;display:grid}.brand-copy{flex-direction:column;line-height:1.04;display:flex}.brand-copy strong{letter-spacing:-.4px;font-size:17px}.brand-copy small{color:#93abc4;letter-spacing:.04em;margin-top:3px;font-size:11px}.nav-eyebrow{color:#718ca8;letter-spacing:.14em;margin:0 0 9px 12px;font-size:10px;font-weight:700}.main-nav{flex-direction:column;gap:5px;display:flex}.nav-item{color:#9eb2c9;text-align:left;background:0 0;border:0;border-radius:10px;align-items:center;gap:12px;width:100%;min-height:45px;padding:0 12px;font-size:13px;font-weight:560;transition:all .16s;display:flex}.nav-item:hover:not(:disabled){color:#fff;background:#ffffff0f}.nav-item.active{color:#fff;box-shadow:inset 3px 0 var(--yellow);background:linear-gradient(90deg,#206ec675,#1a548b40)}.nav-symbol{color:currentColor;place-items:center;width:22px;font-size:20px;line-height:1;display:grid}.nav-count{color:#10233c;background:var(--yellow);text-align:center;border-radius:999px;min-width:22px;margin-left:auto;padding:2px 6px;font-size:10px;font-weight:800}.sidebar-spacer{flex:1}.connection-card{background:#f4c5330f;border:1px solid #f4c5332e;border-radius:10px;align-items:flex-start;gap:10px;margin:0 2px 14px;padding:12px;display:flex}.connection-dot{background:var(--yellow);border-radius:50%;flex:none;width:8px;height:8px;margin-top:4px;box-shadow:0 0 0 4px #f4c5331a}.connection-dot.sandbox{background:#3da16f;box-shadow:0 0 0 4px #3da16f1f}.connection-card div,.sidebar-user div{flex-direction:column;min-width:0;display:flex}.connection-card strong{font-size:11px;font-weight:650}.connection-card span:last-child{color:#8ea4ba;margin-top:3px;font-size:9px}.sidebar-user{border-top:1px solid #ffffff14;align-items:center;gap:9px;padding:14px 7px 0;display:flex}.avatar{letter-spacing:-.02em;border-radius:50%;flex:none;place-items:center;font-weight:700;display:inline-grid}.manager-avatar{color:#0a2542;background:var(--yellow);width:34px;height:34px;font-size:11px}.sidebar-user strong{font-size:11px}.sidebar-user div span{color:#8299b1;margin-top:2px;font-size:9px}.user-chevron{color:#70879e;margin-left:auto}.main-stage{flex-direction:column;flex:1;min-width:0;display:flex}.topbar{background:var(--canvas);justify-content:space-between;align-items:center;gap:28px;min-height:104px;padding:22px 30px 17px;display:flex}.topbar h1{color:#10223a;letter-spacing:-.045em;margin:0;font-size:clamp(22px,2vw,28px);font-weight:720}.topbar p:not(.mobile-brand){color:#7a8495;margin:5px 0 0;font-size:12px}.mobile-brand{display:none}.topbar-actions{align-items:center;gap:12px;display:flex}.account-control{background:#fff;border:1px solid #dfe4eb;border-radius:11px;align-items:center;gap:8px;min-height:44px;padding:4px 4px 4px 8px;display:flex;box-shadow:0 4px 14px #182b4208}.account-control .avatar{width:30px;height:30px;font-size:9px}.account-copy{flex-direction:column;min-width:0;display:flex}.account-copy strong{color:#21324a;text-overflow:ellipsis;white-space:nowrap;max-width:120px;font-size:10px;overflow:hidden}.account-copy span{color:#8992a1;font-size:8px}.account-signout{min-width:44px;min-height:44px;color:var(--blue-700);border-left:1px solid #e7ebf0;place-items:center;font-size:9px;font-weight:750;text-decoration:none;display:grid}.sidebar-signout{color:#d7e2ee;margin-left:auto;font-size:9px;font-weight:700;text-decoration:none}.meta-off-pill{color:#815617;white-space:nowrap;background:#fff8ea;border:1px solid #f0d7aa;border-radius:999px;align-items:center;min-height:31px;padding:0 10px;font-size:8px;font-weight:750;display:inline-flex}.meta-off-pill.sandbox{color:#236744;background:#eff9f4;border-color:#b7dfca}.push-toggle{color:#536176;white-space:nowrap;background:#fff;border:1px solid #dfe4eb;border-radius:10px;min-height:36px;padding:0 11px;font-size:9px;font-weight:750}.push-toggle.active{color:#236744;background:#eff9f4;border-color:#b7dfca}.push-toggle:disabled{opacity:.55}.notification-button{color:#536176;background:#fff;border:1px solid #dfe4eb;border-radius:11px;place-items:center;width:43px;height:43px;font-size:21px;display:grid;position:relative}.notification-button b{border:2px solid var(--canvas);color:#fff;background:var(--red);border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 4px;font-size:8px;display:grid;position:absolute;top:-4px;right:-4px}.dashboard-content{flex:1;min-height:0;padding:0 30px 24px;overflow-y:auto}.metrics-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.metric-card{border:1px solid var(--line);background:#fff;border-radius:14px;align-items:center;gap:14px;min-width:0;padding:17px;display:flex;box-shadow:0 7px 25px #1f344d09}.metric-icon{border-radius:12px;flex:none;place-items:center;width:44px;height:44px;font-size:19px;font-weight:800;display:grid}.metric-icon.blue{color:#1663c9;background:#e9f2ff}.metric-icon.indigo{color:#6655c9;background:#f0edff}.metric-icon.amber{color:#b97611;background:#fff5dc}.metric-icon.green{color:#15845c;background:#e7f7f0}.metric-card div{grid-template-columns:auto 1fr;align-items:baseline;column-gap:9px;min-width:0;display:grid}.metric-card p{color:#748094;grid-column:1/-1;margin:0 0 2px;font-size:10px;font-weight:560}.metric-card strong{color:#14283f;letter-spacing:-.04em;font-size:24px}.metric-card div span{color:#929aaa;white-space:nowrap;font-size:9px}.dashboard-grid{grid-template-columns:minmax(0,1.7fr) minmax(290px,.8fr);gap:14px;margin-top:14px;display:grid}.lower-grid{grid-template-columns:minmax(0,1.6fr) minmax(300px,.9fr)}.panel{border:1px solid var(--line);background:#fff;border-radius:14px;min-width:0;overflow:hidden;box-shadow:0 7px 25px #1f344d08}.panel-header{border-bottom:1px solid #eef1f5;justify-content:space-between;align-items:center;gap:16px;min-height:65px;padding:15px 18px 13px;display:flex}.panel-header h2{color:#1a2b42;margin:0;font-size:13px;font-weight:700}.panel-header p{color:#9098a5;margin:4px 0 0;font-size:9px}.attention-pill{color:#a6670d;background:#fff4da;border-radius:999px;padding:5px 8px;font-size:8px;font-weight:700}.queue-preview-action{color:#245f96;background:#f7fbff;border:1px solid #d5e3f1;border-radius:8px;min-height:36px;margin:10px 14px 0 auto;padding:7px 11px;font-size:9px;font-weight:750;display:block}.text-button{color:var(--blue-600);background:0 0;border:0;font-size:9px;font-weight:650}.queue-table-wrap{overflow-x:auto}.queue-table{border-collapse:collapse;width:100%}.queue-table th{color:#9aa2af;text-align:left;letter-spacing:.02em;background:#fafbfc;padding:10px 12px;font-size:8px;font-weight:650}.queue-table td{color:#5d6878;border-top:1px solid #f0f2f5;padding:11px 12px;font-size:9px}.queue-table tbody tr:first-child td{border-top:0}.client-cell{color:inherit;text-align:left;background:0 0;border:0;align-items:center;gap:9px;padding:0;display:flex}.client-cell>span:last-child{flex-direction:column;display:flex}.client-cell strong{color:#26374c;font-size:9px}.client-cell small{color:#a0a7b2;margin-top:2px;font-size:8px}.table-avatar{color:#27537e;background:#e7f0f8;width:29px;height:29px;font-size:8px}.origin-cell{text-overflow:ellipsis;white-space:nowrap;max-width:130px;display:inline-block;overflow:hidden}.wait-time{color:#b5791d;font-weight:650}.wait-time.urgent{color:#c54d4d}.queue-table select{color:#405168;background:#fff;border:1px solid #dfe4ea;border-radius:7px;min-width:120px;padding:7px 24px 7px 8px;font-size:8px}.row-arrow{color:#7d8796;background:0 0;border:0;font-size:20px}.queue-empty{color:var(--green);justify-content:center;align-items:center;gap:8px;padding:22px;display:flex}.queue-empty button{color:#245f96;background:#f7fbff;border:1px solid #d5e3f1;border-radius:8px;min-height:36px;padding:7px 10px;font-size:9px;font-weight:750}.team-list{padding:4px 0}.team-row{text-align:left;background:#fff;border:0;border-top:1px solid #f2f4f6;align-items:center;gap:10px;width:100%;padding:10px 17px;display:flex}.team-row:first-child{border-top:0}.team-row:hover{background:#fafcff}.agent-presence{position:relative}.agent-avatar{color:#fff;width:32px;height:32px;font-size:9px}.agent-presence i{border:2px solid #fff;border-radius:50%;width:9px;height:9px;position:absolute;bottom:-1px;right:-1px}.agent-presence i.available,.agent-presence i.online{background:#24b47e}.agent-presence i.busy{background:#dc6a58}.agent-presence i.away{background:#e2a532}.agent-presence i.offline{background:#aeb5c0}.seller-status-control{color:#8390a2;letter-spacing:.05em;text-transform:uppercase;flex-direction:column;gap:5px;margin:10px 12px 0;font-size:7px;font-weight:700;display:flex}.seller-status-control select{color:#e9f1fb;letter-spacing:0;text-transform:none;background:#183552;border:1px solid #ffffff29;border-radius:8px;width:100%;min-height:34px;padding:7px 28px 7px 9px;font-size:9px;font-weight:650}.team-name{flex-direction:column;flex:1;min-width:0;display:flex}.team-name strong{color:#2a3b50;font-size:10px}.team-name small{color:#99a1ae;margin-top:2px;font-size:8px}.team-load{flex-direction:column;align-items:flex-end;display:flex}.team-load strong{color:#314158;font-size:12px}.team-load small{color:#9ba3af;font-size:7px}.team-unread{color:#fff;background:var(--blue-600);border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 4px;font-size:8px;font-weight:700;display:grid}.activity-list>button{text-align:left;background:#fff;border:0;border-top:1px solid #f0f2f5;grid-template-columns:auto minmax(130px,1fr) auto auto auto;align-items:center;gap:10px;width:100%;min-height:54px;padding:9px 17px;display:grid}.activity-list>button:first-child{border-top:0}.activity-main{flex-direction:column;min-width:0;display:flex}.activity-main strong{color:#2b3d52;font-size:9px}.activity-main small{color:#919aa7;text-overflow:ellipsis;white-space:nowrap;margin-top:3px;font-size:8px;overflow:hidden}.activity-owner{color:#677385;align-items:center;gap:5px;font-size:8px;display:flex}.activity-owner i{border-radius:50%;width:6px;height:6px}.activity-list time{color:#a1a8b2;font-size:8px}.status-dot{white-space:nowrap;border-radius:999px;align-items:center;width:max-content;padding:3px 7px;font-size:7px;font-weight:650;display:inline-flex}.status-dot.novo-lead,.header-status.novo-lead{color:#1d64b6;background:#eaf3ff}.status-dot.em-atendimento,.header-status.em-atendimento{color:#6551bd;background:#f0edff}.status-dot.orcamento-enviado,.header-status.orcamento-enviado{color:#986414;background:#fff4d9}.status-dot.aguardando-cliente,.header-status.aguardando-cliente{color:#8061a8;background:#f4edfb}.status-dot.retornar,.header-status.retornar{color:#c0583e;background:#ffede8}.status-dot.venda-fechada,.header-status.venda-fechada{color:#177d58;background:#e5f7ef}.status-dot.perdido,.header-status.perdido{color:#b74242;background:#fdeaea}.status-dot.encerrado,.header-status.encerrado{color:#667282;background:#edf0f4}.response-score{align-items:center;gap:16px;padding:15px 18px 8px;display:flex}.score-ring{text-align:center;border:7px solid #e6f5ef;border-top-color:#2da977;border-radius:50%;flex:none;place-content:center;width:68px;height:68px;display:grid}.score-ring strong{color:#21344c;letter-spacing:-.04em;font-size:15px}.score-ring span{color:#929aa7;font-size:7px}.response-score>div:last-child strong{color:#27805f;font-size:10px}.response-score p{color:#8f98a6;max-width:180px;margin:4px 0 0;font-size:8px;line-height:1.4}.response-bars{padding:3px 18px 13px}.response-bars>div{color:#788394;grid-template-columns:56px 1fr 28px;align-items:center;gap:7px;margin-top:7px;font-size:7px;display:grid}.bar-track{background:#eef1f4;border-radius:999px;height:4px;overflow:hidden}.bar-track i{border-radius:999px;height:100%;display:block}.response-bars strong{color:#586679;text-align:right}.response-readiness{align-items:center;gap:13px;padding:18px;display:flex}.readiness-icon{color:#276ba8;background:#eaf4ff;border-radius:50%;flex:none;place-items:center;width:52px;height:52px;font-size:24px;display:grid}.response-readiness strong{color:#29435f;font-size:11px}.response-readiness p{color:#7c8999;max-width:310px;margin:4px 0 0;font-size:9px;line-height:1.5}.access-readiness-row{grid-template-columns:1fr 1fr;gap:8px;padding:0 18px 16px;display:grid}.access-readiness-row span{color:#758296;background:#f5f8fb;border-radius:9px;flex-direction:column;padding:10px;font-size:8px;display:flex}.access-readiness-row strong{color:#23527f;font-size:16px}.demo-disclaimer{color:#929aa7;text-align:center;margin:12px 0 0;font-size:8px}.inbox-card{border:1px solid var(--line);background:#fff;border-radius:15px;flex:1;grid-template-columns:300px minmax(390px,1fr) 278px;min-height:0;margin:0 30px 24px;display:grid;overflow:hidden;box-shadow:0 9px 28px #1c2f460a}.conversation-column{border-right:1px solid var(--line);background:#fff;flex-direction:column;min-width:0;min-height:0;display:flex}.conversation-toolbar{border-bottom:1px solid var(--line);padding:17px 14px 12px}.conversation-heading{align-items:center;gap:7px;margin-bottom:12px;display:flex}.conversation-heading h2{color:#1d2e44;letter-spacing:-.02em;margin:0;font-size:15px;font-weight:720}.conversation-heading>span{color:#5f6d7f;background:#eef1f5;border-radius:999px;place-items:center;min-width:19px;height:19px;padding:0 5px;font-size:8px;font-weight:700;display:grid}.search-field{background:#f9fafb;border:1px solid #e0e5eb;border-radius:9px;align-items:center;gap:8px;height:37px;padding:0 10px;display:flex}.search-field span{color:#8b94a1;font-size:18px}.search-field input{color:#334258;background:0 0;border:0;outline:0;flex:1;min-width:0;font-size:10px}.search-field input::placeholder{color:#a6adb7}.filter-row{gap:5px;margin-top:10px;display:flex}.filter-row button{color:#7a8595;background:0 0;border:1px solid #0000;border-radius:7px;padding:5px 8px;font-size:8px;font-weight:600}.filter-row button.active{color:#1558ad;background:#edf5ff;border-color:#d9e7f9}.conversation-list{flex:1;min-height:0;overflow-y:auto}.load-more-conversations,.load-older-history,.load-older-notes{color:#235f9d;background:#f7fbff;border:1px solid #d7e3f0;border-radius:9px;margin:10px auto;padding:8px 12px;font-size:9px;font-weight:700;display:block}.load-more-conversations:disabled,.load-older-history:disabled,.load-older-notes:disabled{cursor:wait;opacity:.65}.conversation-item{text-align:left;background:#fff;border:0;border-bottom:1px solid #f0f2f5;align-items:flex-start;gap:10px;width:100%;min-height:91px;padding:13px 12px;transition:all .14s;display:flex;position:relative}.conversation-item:hover{background:#fafcff}.conversation-item.selected{box-shadow:inset 3px 0 var(--blue-600);background:#eef5fd}.customer-avatar{color:#2c5378;background:linear-gradient(145deg,#eaf2fa,#dce8f4);width:38px;height:38px;font-size:10px}.conversation-preview{flex-direction:column;flex:1;min-width:0;display:flex}.preview-top{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.preview-top strong{color:#23354b;text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.preview-top time{color:#9ba3ae;font-size:8px}.preview-message{color:#7c8796;text-overflow:ellipsis;white-space:nowrap;margin-top:5px;font-size:9px;overflow:hidden}.preview-meta{align-items:center;gap:5px;min-width:0;margin-top:8px;display:flex}.owner-mini{color:#9099a6;text-overflow:ellipsis;white-space:nowrap;font-size:7px;overflow:hidden}.unread-badge{color:#fff;background:var(--blue-600);border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 4px;font-size:8px;font-weight:750;display:grid;position:absolute;bottom:13px;right:12px}.empty-list{color:#8993a1;text-align:center;flex-direction:column;align-items:center;padding:50px 20px;display:flex}.empty-list strong{color:#596679;font-size:11px}.empty-list span{margin-top:5px;font-size:9px}.chat-column{background:radial-gradient(circle at 12% 20%,#22619b09,#0000 20%),radial-gradient(circle at 80% 70%,#f4c53309,#0000 21%),#f7f9fb;flex-direction:column;min-width:0;min-height:0;display:flex;position:relative}.chat-header{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:10px;min-height:69px;padding:11px 15px;display:flex}.chat-header .customer-avatar{width:37px;height:37px}.chat-header>div{flex-direction:column;flex:1;min-width:0;display:flex}.chat-header strong{color:#26384e;font-size:11px}.chat-header div span{color:#8c95a1;text-overflow:ellipsis;white-space:nowrap;margin-top:3px;font-size:8px;overflow:hidden}.header-status{white-space:nowrap;border-radius:999px;padding:5px 8px;font-size:7px;font-weight:650}.details-toggle{color:#6f7b8b;letter-spacing:2px;background:#f4f6f8;border:0;border-radius:8px;place-items:center;width:30px;height:30px;display:grid}.details-backdrop,.details-mobile-header{display:none}.mobile-back{color:#3e526b;background:0 0;border:0;font-size:28px;display:none}.chat-timeline{flex:1;min-height:0;padding:12px 21px 20px;overflow-y:auto}.history-state{color:#748093;text-align:center;justify-content:center;align-items:center;gap:8px;min-height:72px;font-size:10px;display:flex}.history-state.error{color:#a23b3b;flex-direction:column}.history-state button{color:#8f2e2e;background:#fff;border:1px solid #e3baba;border-radius:8px;padding:6px 10px}.history-inline-error{color:#953838;text-align:center;background:#fff7f7;border:1px solid #f0c9c9;border-radius:8px;margin:8px 0;padding:7px 10px;font-size:9px}.load-older-notes{width:100%;margin:0 0 10px}.day-marker{align-items:center;gap:8px;margin:2px 0 13px;display:flex}.day-marker:before,.day-marker:after{content:"";background:#e6e9ed;flex:1;height:1px}.day-marker span{color:#969eaa;font-size:7px;font-weight:600}.system-event{color:#87909c;background:#ffffffc2;border:1px solid #e3e6ea;border-radius:999px;align-items:center;gap:5px;width:max-content;max-width:88%;margin:8px auto 13px;padding:5px 9px;font-size:7px;display:flex}.system-event>span{color:var(--green)}.system-event time{color:#a8aeb7;margin-left:4px}.message-row{margin:5px 0;display:flex}.message-row.client{justify-content:flex-start}.message-row.agent{justify-content:flex-end}.message-bubble{border-radius:10px;min-width:74px;max-width:min(74%,480px);padding:9px 11px 7px;position:relative;box-shadow:0 2px 6px #1e32480f}.message-row.client .message-bubble{color:#334156;background:#fff;border-bottom-left-radius:3px}.message-row.agent .message-bubble{color:#173451;background:#dcecff;border-bottom-right-radius:3px}.message-author{color:#1f65ae;margin-bottom:4px;font-size:7px;font-weight:700;display:block}.message-bubble p{white-space:pre-wrap;margin:0;font-size:9px;line-height:1.45}.message-bubble time{color:#8a95a3;text-align:right;margin-top:4px;font-size:6px;display:block}.delivery-state{letter-spacing:0;border-radius:4px;align-items:center;gap:3px;margin-left:6px;padding:2px 4px;font-size:6px;font-weight:700;display:inline-flex}.delivery-state b{letter-spacing:-1px}.delivery-state.simulated{color:#78501c;background:#fff0c7}.delivery-state.seed{color:#687584;background:#edf1f4}.delivery-state.pending,.delivery-state.processing{color:#617084;background:#edf2f6}.delivery-state.processing{animation:1s ease-in-out infinite sync-pulse}.delivery-state.accepted,.delivery-state.sent{color:#356f9f;background:#eaf4fc}.delivery-state.delivered{color:#32698f;background:#e4f2fb}.delivery-state.read{color:#126eb8;background:#dcefff}.delivery-state.failed{color:#9b3038;background:#fde7e9}.delivery-state.unknown{color:#8a5c19;background:#fff1d2}.kind-file{grid-template-columns:auto 1fr;align-items:center;gap:8px;min-width:205px;display:grid}.kind-file time{grid-column:1/-1}.file-icon{color:#fff;background:#d65757;border-radius:7px;place-items:center;width:31px;height:31px;font-size:7px;font-weight:800;display:grid}.audio-line{color:#36678f;font-size:10px;display:block}.private-media-link{color:#235f94;background:#ffffff8c;border:1px solid #26639938;border-radius:6px;align-items:center;min-height:32px;margin-top:7px;padding:6px 9px;font-size:12px;font-weight:750;text-decoration:none;display:inline-flex}.private-media-link:hover{background:#fff}.private-media-state{color:#7a6430;margin-top:7px;font-size:12px;font-weight:700;display:block}.private-media-state.failed{color:#a43d3d}.new-message-jump{z-index:8;color:#fff;background:#2d689d;border:0;border-radius:999px;min-height:38px;padding:8px 12px;font-size:12px;font-weight:800;position:absolute;bottom:78px;right:16px;box-shadow:0 8px 20px #1a456c3d}.message-composer{border-top:1px solid var(--line);background:#fff;flex-wrap:wrap;align-items:flex-end;gap:7px;padding:10px 12px;display:flex}.assist-mode-pill{color:#34618e;background:#edf6ff;border-radius:7px;flex:1 0 100%;padding:6px 9px;font-size:7px;font-weight:750}.quick-reply-select{color:#50637a;background:#f7f9fb;border:1px solid #dfe5eb;border-radius:10px;flex:none;width:135px;height:38px;padding:0 24px 0 9px;font-size:8px;font-weight:650}.message-composer textarea{resize:none;color:#344257;background:#f8fafb;border:1px solid #e0e5ea;border-radius:10px;outline:0;flex:1;min-width:0;min-height:38px;max-height:90px;padding:11px 12px;font-size:9px}.composer-action,.send-button{border:0;border-radius:10px;flex:none;place-items:center;width:38px;height:38px;display:grid}.composer-action{color:#667386;background:#f1f4f7;font-size:17px}.send-button{color:#fff;background:var(--blue-600);font-size:14px}.assignment-gate{background:#fff9e9;border-top:1px solid #f0dba4;justify-content:space-between;align-items:center;gap:12px;padding:12px 15px;display:flex}.assignment-gate div{flex-direction:column;display:flex}.assignment-gate strong{color:#75501c;font-size:9px}.assignment-gate span{color:#9e7945;margin-top:3px;font-size:7px}.assignment-gate select{color:#76521e;background:#fff;border:1px solid #e6c879;border-radius:8px;padding:8px 26px 8px 10px;font-size:8px;font-weight:650}.assignment-actions{align-items:center;gap:7px;display:flex;flex-direction:row!important}.assignment-actions button,.manager-intervention-gate button{color:#245988;background:#fff;border:1px solid #d8e4f1;border-radius:8px;min-height:34px;padding:8px 11px;font-size:8px;font-weight:750}.manager-intervention-gate{background:#f4f9ff;border-top:1px solid #cfe2f5;justify-content:space-between;align-items:center;gap:12px;padding:12px 15px;display:flex}.manager-intervention-gate>div:first-child{flex-direction:column;min-width:0;display:flex}.manager-intervention-gate strong{color:#244b75;font-size:9px}.manager-intervention-gate span{color:#65809c;margin-top:3px;font-size:7px}.manager-intervention-gate>div:last-child{flex:none;gap:7px;display:flex}.manager-intervention-gate button:last-child{color:#fff;border-color:var(--blue-600);background:var(--blue-600)}.details-column{border-left:1px solid var(--line);background:#fff;min-width:0;min-height:0}.details-scroll{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;height:100%;overflow-y:auto}.client-summary{border-bottom:1px solid var(--line);text-align:center;flex-direction:column;align-items:center;padding:20px 16px 17px;display:flex}.large-avatar{color:#285477;background:linear-gradient(145deg,#eaf2fa,#dbe8f3);width:52px;height:52px;font-size:13px}.client-summary h3{color:#203148;margin:9px 0 0;font-size:12px}.client-summary p{color:#87909d;margin:4px 0 0;font-size:8px}.source-pill{color:#5f7190;background:#f0f4f8;border-radius:999px;margin-top:9px;padding:4px 7px;font-size:7px}.details-section{border-bottom:1px solid #eef1f4;padding:14px 15px}.details-section h4{color:#3a485b;margin:0 0 9px;font-size:9px;font-weight:700}.section-title{justify-content:space-between;align-items:center;gap:10px;display:flex}.section-title h4{margin:0 0 9px}.section-title>span{color:var(--blue-600);margin-bottom:9px;font-size:7px;font-weight:650}.wide-select{color:#435269;background:#fff;border:1px solid #dfe4ea;border-radius:8px;width:100%;padding:9px 28px 9px 10px;font-size:8px;font-weight:600}.status-select{border-color:#0000}.assigned-agent{align-items:center;gap:8px;display:flex}.small-avatar{color:#fff;width:28px;height:28px;font-size:8px}.assigned-agent>div{flex-direction:column;display:flex}.assigned-agent strong{color:#344359;font-size:9px}.assigned-agent span:last-child{color:#959da8;margin-top:2px;font-size:7px}.client-data{margin:0}.client-data>div{justify-content:space-between;align-items:baseline;gap:8px;margin-top:7px;display:flex}.client-data dt{color:#939ba7;font-size:8px}.client-data dd{color:#455368;text-align:right;margin:0;font-size:8px;font-weight:560}.tag-list{flex-wrap:wrap;gap:5px;display:flex}.tag-list span,.tag-list button{color:#34638d;background:#eef6fd;border:1px solid #dbe7f4;border-radius:6px;padding:5px 7px;font-size:7px;font-weight:600}.tag-list button{min-width:24px}.note-card{border-left:2px solid var(--yellow);background:#fffaf0;border-radius:2px 7px 7px 2px;margin-top:7px;padding:9px}.note-card p{color:#5c503a;margin:0;font-size:8px;line-height:1.4}.note-card span{color:#a08d6b;margin-top:6px;font-size:6px;display:block}.note-form{margin-top:9px}.note-form textarea{resize:vertical;color:#46556a;background:#fafbfc;border:1px solid #e1e5ea;border-radius:7px;width:100%;padding:8px;font-size:8px}.note-form button{color:#fff;background:var(--navy-800);border:0;border-radius:7px;width:100%;margin-top:5px;padding:7px;font-size:8px;font-weight:650}.no-selection{color:#8993a1;background:#f8fafb;flex-direction:column;grid-column:2/-1;justify-content:center;align-items:center;display:flex}.no-selection>span{font-size:38px}.no-selection strong{color:#4b5a6e;margin-top:10px}.no-selection p{font-size:10px}.toast{z-index:100;color:#fff;background:#132e49;border-radius:10px;align-items:center;gap:8px;max-width:360px;padding:12px 15px;font-size:10px;animation:.18s ease-out toast-in;display:flex;position:fixed;bottom:22px;right:22px;box-shadow:0 12px 32px #05162740}.toast>span{color:#123047;background:var(--yellow);border-radius:50%;place-items:center;width:19px;height:19px;font-weight:800;display:grid}.toast.warning{background:#5b431d}.toast.error{background:#722b32}.toast.error>span{color:#722b32;background:#ffd9dc}.offline-banner{color:#7a3037;background:#fff4f5;border-top:1px solid #efd2d5;border-bottom:1px solid #efd2d5;justify-content:center;align-items:center;gap:14px;min-height:38px;padding:7px 16px;font-size:9px;font-weight:650;display:flex}.offline-banner button{color:#7a3037;background:#fff;border:1px solid #dfb7bb;border-radius:7px;padding:6px 9px;font-size:8px;font-weight:750}.sync-pill{color:#52647a;white-space:nowrap;background:#f8fafc;border:1px solid #dbe5ef;border-radius:999px;align-items:center;gap:7px;min-height:31px;padding:0 10px;font-size:8px;font-weight:700;display:inline-flex}.sync-pill i{background:#8e9aaa;border-radius:50%;width:7px;height:7px}.sync-pill.saved i{background:var(--green);box-shadow:0 0 0 3px #1d9a6c1f}.sync-pill.saving i{background:var(--amber);animation:1s ease-in-out infinite sync-pulse}.sync-pill.error{color:#99423f;background:#fff7f6;border-color:#f0d0ce}.sync-pill.error i{background:var(--red)}.meta-safety-strip{color:#193d63;background:linear-gradient(100deg,#edf6ff,#f7fbff 68%,#fffdf4);border:1px solid #cfe1f5;border-radius:13px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:13px;margin-bottom:13px;padding:13px 15px;display:grid}.meta-shield{color:#0d3153;background:var(--yellow);border-radius:10px 10px 13px 13px;place-items:center;width:34px;height:38px;font-size:13px;font-weight:900;display:grid;box-shadow:inset 0 -3px #0c304f1f}.meta-safety-strip strong{font-size:10px;display:block}.meta-safety-strip p{color:#5b7188;margin:3px 0 0;font-size:8px;line-height:1.45}.safety-status{color:#23704f;white-space:nowrap;background:#effaf4;border:1px solid #b9dbc8;border-radius:999px;padding:6px 9px;font-size:7px;font-weight:750}.window-pill{white-space:nowrap;border-radius:999px;padding:5px 7px;font-size:7px;font-weight:750}.window-pill.open{color:#1e7652;background:#eaf8f1}.window-pill.closed{color:#a15d10;background:#fff4df}.chat-offline{color:#9a3737;white-space:nowrap;background:#fff0f0;border-radius:999px;padding:5px 8px;font-size:11px;font-weight:800}.service-window-gate{color:#704817;background:#fffaf0;border-top:1px solid #f0d7aa;align-items:center;gap:11px;min-height:67px;padding:11px 14px;display:flex}.service-window-gate>span{color:#193b5a;background:var(--yellow);border-radius:10px;flex:0 0 35px;place-items:center;height:35px;font-size:9px;font-weight:900;display:grid}.service-window-gate div{flex-direction:column;min-width:0;display:flex}.service-window-gate strong{font-size:9px}.service-window-gate small{color:#8a6a43;margin-top:3px;font-size:7px;line-height:1.45}.template-gate{grid-template-columns:auto minmax(150px,1fr) minmax(150px,210px) auto;display:grid}.template-gate div{min-width:0}.template-gate select{color:#6f4c1e;background:#fff;border:1px solid #e2c890;border-radius:8px;min-width:150px;max-width:210px;padding:8px 24px 8px 9px;font-size:12px}.template-gate button{color:#fff;background:#a0691d;border:0;border-radius:8px;min-height:38px;padding:8px 11px;font-size:12px;font-weight:750}.template-gate button:disabled{opacity:.5}.template-preview{color:#765d3e;grid-column:2/-1;margin:0;font-size:12px;line-height:1.4}.window-open-text{color:#23704f!important}.window-closed-text{color:#a15d10!important}.load-warning{z-index:90;color:#713835;background:#fff9f8;border:1px solid #f0d0ce;border-radius:11px;grid-template-columns:minmax(0,1fr) auto;gap:3px 10px;max-width:350px;padding:12px 13px;display:grid;position:fixed;bottom:22px;right:22px;box-shadow:0 14px 35px #2a1c1c29}.load-warning strong{font-size:9px}.load-warning span{grid-column:1;font-size:7px;line-height:1.45}.load-warning button{color:#fff;background:#8f4540;border:0;border-radius:7px;grid-area:1/2/3;align-self:center;padding:7px 9px;font-size:7px;font-weight:700}.access-shell{background:var(--canvas);place-items:center;min-height:100dvh;padding:24px;display:grid}.access-card{text-align:center;background:#fff;border:1px solid #dfe4eb;border-radius:18px;width:min(100%,440px);padding:30px;box-shadow:0 16px 42px #1f344d17}.access-spinner{border:3px solid #dfe7ef;border-top-color:var(--blue-600);border-radius:50%;width:34px;height:34px;margin:0 auto;animation:.8s linear infinite access-spin;display:block}.access-lock{color:#123047;background:var(--yellow);border-radius:14px;place-items:center;width:48px;height:48px;margin:0 auto;font-size:14px;font-weight:900;display:grid}.access-card h1{color:#10223a;letter-spacing:-.025em;margin:19px 0 8px;font-size:22px}.access-card p{color:#667488;margin:0;font-size:14px;line-height:1.55}.access-identity{overflow-wrap:anywhere;color:#8893a3;margin-top:14px;font-size:12px;display:block}.access-actions{flex-wrap:wrap;justify-content:center;gap:10px;margin-top:22px;display:flex}.access-actions a,.access-actions button{color:#153b60;background:#fff;border:1px solid #ccd7e2;border-radius:9px;justify-content:center;align-items:center;min-height:44px;padding:0 16px;font-size:13px;font-weight:750;text-decoration:none;display:inline-flex}.access-actions button,.access-actions .access-primary-link{border-color:var(--blue-600);color:#fff;background:var(--blue-600)}.access-card small{color:#8f99a7;margin-top:20px;font-size:11px;display:block}.mobile-nav.single{grid-template-columns:1fr}.mobile-nav{display:none}@keyframes toast-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes access-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}.access-spinner,.sync-pill.saving i,.delivery-state.processing{animation:none!important}}@keyframes sync-pulse{50%{opacity:.35;transform:scale(.8)}}@media (width<=1180px){.sidebar{flex-basis:205px}.inbox-card{grid-template-columns:280px minmax(360px,1fr)}.details-column{z-index:20;visibility:hidden;pointer-events:none;width:285px;transition:transform .18s,visibility .18s;position:absolute;top:0;bottom:0;right:0;transform:translate(105%);box-shadow:-12px 0 30px #182c421f}.details-column.open{visibility:visible;pointer-events:auto;transform:translate(0)}.details-backdrop.open{z-index:15;background:#0a1b302e;border:0;width:100%;display:block;position:absolute;inset:0}.details-mobile-header{z-index:3;border-bottom:1px solid var(--line);background:#fffffffa;align-items:center;gap:8px;min-height:52px;padding:8px 11px;display:flex;position:sticky;top:0}.details-mobile-header button{color:#34506e;background:#f1f5f9;border:0;border-radius:9px;flex:none;place-items:center;width:36px;height:36px;padding:0;font-size:27px;line-height:1;display:grid}.details-mobile-header div{flex-direction:column;min-width:0;display:flex}.details-mobile-header strong{color:#203148;font-size:11px}.details-mobile-header span{color:#7c8796;text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:8px;overflow:hidden}.inbox-card{position:relative}.dashboard-grid{grid-template-columns:minmax(0,1.35fr) minmax(270px,.75fr)}.activity-owner{display:none}}@media (width>=1181px){.details-toggle{display:none}}@media (width<=920px){body{overflow:auto}.app-shell{height:auto;min-height:100dvh}.sidebar{display:none}.topbar{min-height:88px;padding:15px 18px}.mobile-brand{color:var(--blue-700);margin:0 0 3px;font-size:10px;font-weight:900;display:block}.mobile-brand span{color:#637187;font-weight:650}.dashboard-content{padding:0 18px 80px;overflow:visible}.metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid,.lower-grid{grid-template-columns:1fr}.inbox-card{grid-template-columns:minmax(250px,300px) minmax(360px,1fr);min-height:calc(100dvh - 108px);margin:0 14px 76px}.mobile-nav{z-index:50;height:calc(62px + env(safe-area-inset-bottom));padding-bottom:env(safe-area-inset-bottom);background:#fffffff7;border-top:1px solid #dfe4ea;grid-template-columns:repeat(2,1fr);display:grid;position:fixed;bottom:0;left:0;right:0;box-shadow:0 -8px 20px #16283d12}.mobile-nav button{color:#8490a1;background:0 0;border:0;flex-direction:column;justify-content:center;align-items:center;gap:3px;font-size:8px;font-weight:600;display:flex}.mobile-nav button span{font-size:18px}.mobile-nav-icon{position:relative}.mobile-nav-icon b,.mobile-back b{color:#fff;background:#d44747;border:2px solid #fff;border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 4px;font-size:9px;font-weight:850;line-height:1;display:grid;position:absolute}.mobile-nav-icon b{top:-7px;right:-12px}.mobile-nav button.active{color:var(--blue-600)}.toast,.load-warning{bottom:75px}.template-gate{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:9px}.template-gate>div{grid-column:2}.service-window-gate strong{font-size:13px}.service-window-gate small{font-size:11px}.template-gate select,.template-gate button,.template-gate .template-preview{grid-column:1/-1;width:100%;max-width:none;min-height:44px}.template-gate .template-preview{min-height:0;margin:0;font-size:13px}}@media (width<=690px){.topbar{align-items:flex-start}.topbar h1{font-size:19px}.topbar p:not(.mobile-brand){max-width:210px;font-size:9px}.account-copy{display:none}.account-control{gap:0;padding:0}.account-control .avatar{display:none}.account-signout{border-left:0}.topbar-actions{gap:6px}.meta-off-pill{padding:0 8px;font-size:7px;display:none}.push-toggle{width:44px;min-width:44px;min-height:44px;padding:0;font-size:0;overflow:hidden}.push-toggle:before{content:"◉";font-size:15px}.notification-button{display:none}.sync-pill{padding:0 8px;font-size:0}.sync-pill i{width:8px;height:8px}.meta-safety-strip{grid-template-columns:auto minmax(0,1fr);padding:12px}.safety-status{grid-column:2;justify-self:start}.window-pill{display:none}.metrics-grid{grid-template-columns:1fr 1fr;gap:9px}.metric-card{flex-direction:column;align-items:flex-start;gap:8px;padding:13px}.metric-icon{border-radius:9px;width:34px;height:34px;font-size:15px}.metric-card strong{font-size:21px}.metric-card div span,.queue-table th:nth-child(2),.queue-table td:nth-child(2){display:none}.queue-preview-action,.queue-empty button{min-height:44px;font-size:13px}.queue-empty{color:#6f7d8f;text-align:center;flex-wrap:wrap}.activity-list>button{grid-template-columns:auto minmax(100px,1fr) auto}.activity-list .status-dot,.activity-list time{display:none}.inbox-card{height:calc(100dvh - 168px);min-height:calc(100dvh - 168px);margin:0 10px calc(72px + env(safe-area-inset-bottom));display:block}.conversation-column{border:0;height:100%}.chat-column{z-index:10;display:none;position:absolute;inset:0}.inbox-card.mobile-chat-open .conversation-column{display:none}.inbox-card.mobile-chat-open{z-index:60;border:0;border-radius:0;width:100%;height:100dvh;min-height:100dvh;margin:0;position:fixed;inset:0}.inbox-card.mobile-chat-open .chat-column{display:flex}.mobile-back{border-radius:10px;flex:none;place-items:center;width:40px;height:40px;padding:0;font-size:31px;line-height:1;display:grid;position:relative}.mobile-back b{top:-5px;right:-7px}.chat-header{min-height:64px;padding:max(10px, env(safe-area-inset-top)) 10px 10px;gap:8px}.chat-header .customer-avatar{width:40px;height:40px}.chat-header strong{font-size:14px}.chat-header div span{font-size:11px}.details-toggle{flex:none;width:40px;height:40px;font-size:14px}.header-status,.details-backdrop.open{display:none}.details-column{z-index:30;width:100%;height:100%;box-shadow:none;border:0;position:absolute;inset:0;transform:translate(100%)}.details-column.open{transform:translate(0)}.details-mobile-header{z-index:3;min-height:60px;padding:max(10px, env(safe-area-inset-top)) 14px 10px;border-bottom:1px solid var(--line);background:#fffffffa;align-items:center;gap:10px;display:flex;position:sticky;top:0}.details-mobile-header button{color:#34506e;background:#f1f5f9;border:0;border-radius:10px;flex:none;place-items:center;width:40px;height:40px;padding:0;font-size:31px;line-height:1;display:grid}.details-mobile-header div{flex-direction:column;min-width:0;display:flex}.details-mobile-header strong{color:#203148;font-size:15px}.details-mobile-header span{color:#7c8796;text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:11px;overflow:hidden}.client-summary{padding:24px 16px 20px}.large-avatar{width:64px;height:64px;font-size:16px}.client-summary h3{margin-top:12px;font-size:18px}.client-summary p{margin-top:5px;font-size:13px}.source-pill{margin-top:10px;padding:6px 10px;font-size:11px}.details-section{padding:18px 16px}.details-section h4{margin-bottom:12px;font-size:14px}.section-title h4{margin-bottom:12px}.section-title>span{margin-bottom:12px;font-size:11px}.wide-select{border-radius:10px;min-height:46px;padding:10px 34px 10px 12px;font-size:14px}.assigned-agent strong{font-size:14px}.assigned-agent span:last-child{font-size:11px}.small-avatar{width:36px;height:36px;font-size:10px}.client-data>div{gap:14px;margin-top:12px}.client-data dt,.client-data dd{font-size:13px;line-height:1.35}.tag-list{gap:7px}.tag-list span,.tag-list button{border-radius:8px;min-height:34px;padding:8px 10px;font-size:12px}.note-card{margin-top:9px;padding:12px}.note-card p{font-size:13px;line-height:1.45}.note-card span{margin-top:7px;font-size:11px}.note-form{padding-bottom:max(14px, env(safe-area-inset-bottom));margin-top:12px}.note-form textarea{border-radius:10px;min-height:76px;padding:12px;font-size:16px}.note-form button{border-radius:10px;min-height:44px;margin-top:8px;font-size:14px}.message-bubble{max-width:86%;padding:10px 12px 8px}.message-bubble p{font-size:14px;line-height:1.45}.message-author{font-size:11px}.message-bubble time{font-size:10px}.delivery-state{margin-left:6px;font-size:12px}.private-media-link{min-height:44px;font-size:13px}.system-event{max-width:94%;font-size:10px;line-height:1.35}.chat-timeline{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;padding:14px 13px 18px}.message-composer{padding:9px 10px max(9px, env(safe-area-inset-bottom));gap:6px}.assist-mode-pill{padding:8px 10px;font-size:11px}.quick-reply-select{order:-1;width:100%;height:40px;font-size:13px}.message-composer textarea{border-radius:11px;min-height:44px;padding:11px;font-size:16px}.composer-action,.send-button{border-radius:11px;width:44px;height:44px}.conversation-toolbar{padding:17px 14px 13px}.conversation-heading h2{font-size:18px}.conversation-heading>span{min-width:24px;height:24px;font-size:11px}.search-field{height:44px}.search-field input{font-size:16px}.filter-row{gap:7px}.filter-row button{min-height:36px;padding:7px 11px;font-size:12px}.conversation-item{gap:12px;min-height:96px;padding:15px 13px}.conversation-item .customer-avatar{width:44px;height:44px;font-size:12px}.preview-top strong{font-size:14px}.preview-top time{font-size:11px}.preview-message{margin-top:6px;font-size:13px}.preview-meta{margin-top:9px}.owner-mini{font-size:11px}.unread-badge{min-width:20px;height:20px;font-size:10px}.assignment-gate{flex-direction:column;align-items:stretch}.assignment-gate strong{font-size:13px}.assignment-gate span{font-size:11px}.assignment-gate select{width:100%;min-height:44px;font-size:14px}.assignment-actions{align-items:stretch;flex-direction:column!important}.assignment-actions button{min-height:44px;font-size:14px}.manager-intervention-gate{flex-direction:column;align-items:stretch}.manager-intervention-gate strong{font-size:13px}.manager-intervention-gate span{font-size:11px;line-height:1.35}.manager-intervention-gate>div:last-child{flex-direction:column;align-items:stretch}.manager-intervention-gate button{min-height:44px;font-size:13px}.template-gate{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:9px}.template-gate>div{grid-column:2}.template-gate select,.template-gate button,.template-gate .template-preview{grid-column:1/-1;width:100%;max-width:none;min-height:44px}.template-gate .template-preview{min-height:0;margin:0;font-size:13px}.dashboard-grid{margin-top:9px}.panel-header{padding:13px}.load-warning{max-width:none;left:10px;right:10px}}@media (height<=700px) and (width>=921px){.topbar{min-height:82px;padding-top:13px;padding-bottom:12px}.metric-card{padding:12px 14px}.metric-icon{width:37px;height:37px}.metric-card strong{font-size:21px}.panel-header{min-height:54px;padding-top:10px;padding-bottom:9px}.queue-table td{padding-top:8px;padding-bottom:8px}.team-row{padding-top:7px;padding-bottom:7px}.activity-list>button{min-height:45px;padding-top:6px;padding-bottom:6px}.response-score{padding-top:8px}}.team-access-page{padding:0 24px 34px;overflow:auto}.team-access-hero{background:linear-gradient(120deg,#f7fbff,#eef5ff);border:1px solid #dce7f5;border-radius:16px;justify-content:space-between;align-items:center;gap:24px;margin-bottom:16px;padding:22px 24px;display:flex}.team-access-hero h2{color:#17345c;margin:3px 0 6px;font-size:24px}.team-access-hero p{color:#637187;max-width:700px;margin:0;font-size:12px;line-height:1.55}.team-kicker{color:var(--blue-600);letter-spacing:.14em;font-size:9px;font-weight:900}.team-capacity{color:#fff;background:#174f99;border-radius:14px;flex-direction:column;align-items:center;min-width:145px;padding:14px;display:flex}.team-capacity strong{font-size:28px}.team-capacity small{opacity:.7;font-size:14px}.team-capacity span{font-size:9px}.team-access-stats{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;display:grid}.team-access-stats article{background:#fff;border:1px solid #e4e9ef;border-radius:12px;align-items:baseline;gap:8px;padding:13px 16px;display:flex}.team-access-stats strong{color:#183a67;font-size:21px}.team-access-stats span{color:#758196;font-size:10px}.team-access-grid{grid-template-columns:minmax(0,1.5fr) minmax(280px,.7fr);gap:16px;display:grid}.team-directory-list{padding:4px 16px 16px}.team-member-wrap{border-bottom:1px solid #edf0f4}.team-member-card{grid-template-columns:auto minmax(0,1fr) auto minmax(180px,auto);align-items:center;gap:12px;padding:13px 4px;display:grid}.team-member-main{flex-direction:column;min-width:0;display:flex}.team-member-main strong{color:#253a55;font-size:12px}.team-member-main span,.team-member-main small{color:#7b8798;text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.access-status{white-space:nowrap;border-radius:20px;padding:5px 8px;font-size:8px;font-weight:800}.access-status.active{color:#16724a;background:#e5f7ef}.access-status.awaiting_first_access{color:#8c6107;background:#fff2cf}.access-status.email_missing{color:#536b84;background:#edf2f7}.access-status.suspended{color:#8b3d45;background:#f9e9eb}.team-member-actions{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.team-member-actions button{color:#4e6077;background:#fff;border:1px solid #d8e0ea;border-radius:8px;min-height:32px;padding:6px 9px;font-size:8px;font-weight:750}.team-member-actions button:disabled{cursor:not-allowed;opacity:.45}.team-member-actions .danger-subtle{color:#923d46;background:#fff8f9;border-color:#edcbd0}.team-member-warning{color:#a45a27;margin:-4px 4px 10px 48px;font-size:9px}.team-inline-form{background:#f5f8fc;border-radius:10px;grid-template-columns:minmax(160px,1fr) minmax(210px,1fr) auto;align-items:end;gap:10px;margin:0 4px 13px 48px;padding:12px;display:grid}.team-inline-form.reset{background:#fff9fa;border:1px solid #efd7da;grid-template-columns:minmax(170px,.8fr) minmax(230px,1fr) auto}.team-inline-form>strong{color:#713b43;font-size:10px}.team-inline-form>p{color:#798697;grid-column:1/-1;margin:-4px 0 0;font-size:9px;line-height:1.45}.team-inline-form label{color:#40526a;font-size:9px;font-weight:750}.team-inline-form label span{color:#8994a4;font-weight:500}.team-inline-form input{box-sizing:border-box;color:#263a53;background:#fff;border:1px solid #d8e1eb;border-radius:8px;width:100%;min-height:38px;margin-top:5px;padding:8px 10px;font-size:11px}.team-inline-form>div{gap:6px;display:flex}.team-inline-form button{color:#43566e;background:#fff;border:1px solid #ccd7e3;border-radius:8px;min-height:38px;padding:0 11px;font-size:9px;font-weight:800}.team-inline-form button:first-child{border-color:var(--blue-600);color:#fff;background:var(--blue-600)}.team-create-form{flex-direction:column;gap:14px;padding:16px;display:flex}.team-create-form label{color:#40526a;font-size:10px;font-weight:750}.team-create-form label span{color:#8c97a6;font-weight:500}.team-create-form input{color:#263a53;box-sizing:border-box;background:#fbfcfe;border:1px solid #dbe2eb;border-radius:9px;width:100%;margin-top:6px;padding:10px 11px;font-size:12px}.team-create-form>button{color:#fff;background:var(--blue-600);border:0;border-radius:9px;min-height:42px;padding:11px;font-size:10px;font-weight:800}.team-security-note{color:#596b80;background:#eef5ff;border-radius:10px;padding:11px}.team-security-note strong{color:#285691;font-size:9px}.team-security-note p{margin:4px 0 0;font-size:9px;line-height:1.5}.team-empty{color:#8390a2;flex-direction:column;align-items:center;padding:36px;font-size:10px;display:flex}@media (width<=1180px){.team-inline-form,.team-inline-form.reset{grid-template-columns:1fr;margin-left:0}.team-inline-form>div{flex-wrap:wrap}}@media (width<=920px){.team-access-page{padding:0 14px 80px}.team-access-grid{grid-template-columns:1fr}.team-create-panel{order:-1}.team-access-stats{grid-template-columns:repeat(2,1fr)}.team-member-card{grid-template-columns:auto minmax(0,1fr) auto}.team-member-actions{grid-column:2/-1;justify-content:flex-start}.seller-viewer .inbox-card{margin-bottom:14px}}@media (width<=620px){.team-access-hero{flex-direction:column;align-items:stretch}.team-capacity{min-width:0}.team-access-stats{grid-template-columns:1fr 1fr}.team-member-card{grid-template-columns:auto minmax(0,1fr);align-items:start}.access-status{grid-column:2;justify-self:start}.team-member-actions{grid-column:1/-1}.team-member-actions button{min-height:44px;padding:8px 11px;font-size:11px}.team-member-main strong{font-size:14px}.team-member-main span,.team-member-main small{white-space:normal;margin-top:3px;font-size:11px}.access-status{font-size:10px}.team-create-form label,.team-inline-form label{font-size:12px}.team-create-form input,.team-inline-form input{min-height:44px;font-size:16px}.team-create-form>button,.team-inline-form button{min-height:44px;font-size:12px}.team-member-warning{margin-left:0;font-size:11px}.seller-viewer .inbox-card{height:calc(100dvh - 112px);min-height:calc(100dvh - 112px);margin-bottom:10px}}@media (width<=360px){.access-actions{flex-direction:column}.access-actions a,.access-actions button{box-sizing:border-box;width:100%}}.meta-sandbox-page{padding:0 24px 36px;overflow:auto}.meta-sandbox-hero{background:linear-gradient(125deg,#f7fbff 0%,#edf6ff 62%,#e2efff 100%);border:1px solid #d9e7f7;border-radius:16px;justify-content:space-between;align-items:center;gap:22px;margin-bottom:14px;padding:22px 24px;display:flex}.meta-sandbox-hero h2{color:#173a67;margin:4px 0 6px;font-size:24px}.meta-sandbox-hero p{color:#61748b;max-width:760px;margin:0;font-size:11px;line-height:1.55}.sandbox-lock{color:#9a3039;background:#fff5f6;border:1px solid #f1c7cb;border-radius:12px;flex-direction:column;align-items:center;min-width:120px;padding:12px 15px;display:flex}.sandbox-lock strong{letter-spacing:.12em;font-size:8px}.sandbox-lock small{font-size:11px;font-weight:900}.meta-readiness-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;margin-bottom:14px;display:grid}.meta-check{background:#fff;border:1px solid #e1e7ee;border-radius:11px;align-items:flex-start;gap:9px;min-height:76px;padding:12px;display:flex}.meta-check>span{border-radius:50%;flex:0 0 22px;place-items:center;width:22px;height:22px;font-size:10px;font-weight:900;display:grid}.meta-check.ready>span{color:#147049;background:#def5e9}.meta-check.pending>span{color:#956000;background:#fff1cc}.meta-check.locked>span{color:#9d3840;background:#fae3e6}.meta-check strong{color:#314a68;font-size:10px}.meta-check p{color:#7b8798;margin:3px 0 0;font-size:8px;line-height:1.45}.meta-loading{color:#718198;padding:16px;font-size:10px}.operational-readiness{border-color:#dbe5ef;margin-bottom:14px;padding:16px}.operational-readiness.attention{border-color:#ead6a6}.operational-readiness.unavailable{border-color:#ebc9cd}.operational-readiness-header{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.operational-readiness-header h2{color:#244766;margin:3px 0 4px;font-size:15px}.operational-readiness-header p{color:#748397;max-width:620px;margin:0;font-size:8px;line-height:1.5}.readiness-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px;max-width:430px;display:flex}.readiness-pill{color:#166848;white-space:nowrap;background:#e5f6ed;border-radius:999px;padding:5px 8px;font-size:7px;font-weight:850}.readiness-pill.attention{color:#8b5c0e;background:#fff0cb}.readiness-pill.pending{color:#536a84;background:#edf2f7}.readiness-pill.unavailable,.readiness-pill.production{color:#933841;background:#fdebed}.readiness-actions button{color:#285b88;background:#f8fbfe;border:1px solid #cfdeeb;border-radius:8px;min-height:30px;padding:6px 10px;font-size:8px;font-weight:800}.readiness-actions button:disabled{cursor:wait;opacity:.6}.operational-readiness-state{color:#718198;padding:22px 4px 8px;font-size:9px}.operational-readiness-state.error{color:#923c43;flex-direction:column;display:flex}.operational-readiness-state small{color:#8792a1;margin-top:3px}.operational-check-grid,.operational-backlog{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:13px;display:grid}.operational-check-grid>div{background:#f5f8fb;border-radius:9px;grid-template-columns:auto minmax(0,1fr);align-items:center;column-gap:7px;padding:9px 10px;display:grid}.operational-check-grid>div>span{border-radius:50%;grid-row:1/3;place-items:center;width:20px;height:20px;font-size:9px;font-weight:900;display:grid}.operational-check-grid .ok>span{color:#176b49;background:#dff3e8}.operational-check-grid .failed>span{color:#963942;background:#f9e1e4}.operational-check-grid strong{color:#344e68;font-size:9px}.operational-check-grid small{color:#7d8998;font-size:7px}.operational-backlog>div{color:#64778b;background:#f5f8fb;border-radius:9px;align-items:baseline;gap:6px;padding:9px 10px;display:flex}.operational-backlog>div.alert{color:#8c5611;background:#fff3d8}.operational-backlog strong{color:inherit;font-size:17px}.operational-backlog span{font-size:8px}.operational-readiness-footer{color:#748397;flex-wrap:wrap;gap:7px 16px;margin-top:11px;font-size:7px;display:flex}.operational-readiness-footer strong{color:#475e76}.readiness-stale{color:#8b5c0e;margin:10px 0 0;font-size:8px}.meta-sandbox-grid{grid-template-columns:minmax(0,1fr) minmax(330px,.9fr);gap:14px;display:grid}.sandbox-controls{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:14px;margin-bottom:14px;padding:14px 16px;display:grid}.sandbox-controls strong{color:#254c78;font-size:10px}.sandbox-controls p{color:#718196;margin:4px 0 0;font-size:8px;line-height:1.5}.sandbox-controls>div:nth-child(2){flex-wrap:wrap;justify-content:flex-end;gap:7px;display:flex}.sandbox-controls button{color:#245988;background:#f8fbff;border:1px solid #cbdced;border-radius:8px;min-height:34px;padding:8px 11px;font-size:8px;font-weight:750}.sandbox-controls button:disabled{cursor:not-allowed;opacity:.5}.sandbox-controls .sandbox-feedback{grid-column:1/-1}.sandbox-simulator form{flex-direction:column;gap:12px;padding:16px;display:flex}.sandbox-simulator label{color:#40536a;font-size:9px;font-weight:800}.sandbox-simulator input,.sandbox-simulator textarea{box-sizing:border-box;color:#2b405a;width:100%;font:inherit;resize:vertical;background:#fbfcfe;border:1px solid #dbe3ec;border-radius:9px;margin-top:5px;padding:10px 11px}.sandbox-simulator button{color:#fff;background:var(--blue-600);border:0;border-radius:9px;padding:11px;font-size:10px;font-weight:850}.sandbox-simulator button:disabled{opacity:.55}.sandbox-origin{color:#4f6680;background:#edf5ff;border-radius:9px;flex-direction:column;padding:10px 11px;display:flex}.sandbox-origin span{color:#74869a;text-transform:uppercase;font-size:7px;font-weight:850}.sandbox-origin strong{color:#285d9e;font-size:10px}.sandbox-origin small{font-size:8px}.sandbox-feedback{border-radius:8px;margin:0;padding:9px;font-size:9px}.sandbox-feedback.success{color:#146b47;background:#e8f7ef}.sandbox-feedback.error{color:#98323b;background:#fdecee}.queue-counters{grid-template-columns:repeat(4,1fr);gap:6px;padding:14px 16px;display:grid}.queue-counters span{color:#7c899b;background:#f5f7fa;border-radius:8px;flex-direction:column;align-items:center;padding:8px 3px;font-size:7px;display:flex}.queue-counters strong{color:#264e80;font-size:16px}.sandbox-events{padding:0 16px 8px}.sandbox-events>div{border-bottom:1px solid #edf0f4;grid-template-columns:auto minmax(0,1fr);align-items:center;column-gap:8px;padding:7px 0;display:grid}.sandbox-events strong{color:#3b516d;font-size:9px}.sandbox-events small{color:#8590a0;grid-column:2;font-size:7px}.sandbox-events>p{color:#8190a3;font-size:9px}.event-dot{background:#e2a825;border-radius:50%;width:7px;height:7px}.event-dot.processed{background:#24a16b}.event-dot.failed{background:#c94d58}.sandbox-security{color:#65758a;background:#f4f8fc;border-radius:10px;margin:8px 16px 16px;padding:11px 13px}.sandbox-security strong{color:#395675;font-size:9px}.sandbox-security ul{grid-template-columns:1fr 1fr;gap:4px 16px;margin:7px 0 0;padding-left:14px;font-size:8px;display:grid}.sandbox-security small{color:#61758d;margin-top:8px;font-size:7px;font-weight:650;display:block}.meta-analytics-note{color:#536a84;background:#fff;border:1px solid #e0e7ef;border-radius:11px;grid-template-columns:auto repeat(4,auto);align-items:center;gap:9px;margin-top:14px;padding:13px 15px;font-size:8px;display:grid}.meta-analytics-note>strong{color:#234d7f;font-size:10px}.meta-analytics-note>span{background:#edf5ff;border-radius:20px;padding:5px 7px}.meta-analytics-note>small{color:#8792a1;grid-column:1/-1}@media (width<=1100px){.meta-readiness-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.meta-analytics-note{grid-template-columns:repeat(2,1fr)}.meta-analytics-note>strong{grid-column:1/-1}}@media (width<=920px){.meta-sandbox-page{padding:0 14px 82px}.meta-sandbox-grid{grid-template-columns:1fr}.operational-readiness-header{flex-direction:column}.readiness-actions{justify-content:flex-start;max-width:none}.mobile-nav.manager-four{grid-template-columns:repeat(4,1fr)}}@media (width<=620px){.meta-sandbox-hero{flex-direction:column;align-items:stretch}.sandbox-lock{min-width:0}.meta-readiness-grid{grid-template-columns:1fr}.operational-readiness{padding:13px}.operational-check-grid,.operational-backlog{grid-template-columns:1fr}.readiness-actions{align-items:stretch}.readiness-actions button{flex:100%;min-height:44px}.sandbox-controls{grid-template-columns:1fr}.sandbox-controls>div:nth-child(2){justify-content:stretch}.sandbox-controls button{flex:130px}.sandbox-security ul,.meta-analytics-note{grid-template-columns:1fr}.meta-analytics-note>strong{grid-column:auto}}.owner-dashboard{padding-bottom:28px}.owner-flow-grid{margin-bottom:14px}.owner-value-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:14px;display:grid}.owner-value-card{flex-direction:column;justify-content:center;min-height:92px;padding:16px 18px;display:flex}.owner-value-card span{color:#748397;font-size:9px;font-weight:750}.owner-value-card strong{color:#244c78;margin-top:7px;font-size:19px}.owner-aggregate-grid{grid-template-columns:minmax(0,1fr)}.owner-stage-list{gap:1px;padding:8px 16px 16px;display:grid}.owner-stage-row{border-bottom:1px solid #eef2f6;justify-content:space-between;align-items:center;gap:12px;min-height:42px;display:flex}.owner-stage-row strong{color:#284d74;font-size:14px}.owner-team-row{cursor:default}.owner-team-row:hover{background:0 0}.owner-empty{color:#7d8998;margin:14px 16px;font-size:9px}.owner-viewer .main-nav .nav-count,.owner-viewer .mobile-nav{display:none}.seller-label-mini{color:#5d6d80;text-overflow:ellipsis;white-space:nowrap;background:#fff;border:1px solid;border-radius:999px;max-width:92px;padding:2px 5px;font-size:6px;overflow:hidden}.seller-label-controls{gap:10px;display:grid}.seller-label-filter{color:#667a8f;gap:4px;margin-top:8px;font-size:7px;font-weight:800;display:grid}.seller-label-filter select{color:#3f5974;width:100%;min-height:34px;font:inherit;background:#fff;border:1px solid #dce4ec;border-radius:9px;padding:7px 9px}.seller-label-empty-catalog{align-items:stretch;padding:22px;overflow-y:auto}.seller-label-empty-catalog>span,.seller-label-empty-catalog>strong,.seller-label-empty-catalog>p{text-align:center;align-self:center}.seller-label-empty-catalog .seller-label-controls{background:#fff;border:1px solid #e1e8ef;border-radius:12px;width:min(100%,440px);margin:12px auto 0;padding:14px}.seller-label-list{gap:7px;display:grid}.seller-label-row{grid-template-columns:minmax(0,1fr) 30px 30px;align-items:center;gap:5px;display:grid}.seller-label-pill{color:#4d6177;text-align:left;background:#fff;border:1px solid;border-radius:9px;min-height:34px;padding:7px 10px;font-size:9px;font-weight:800}.seller-label-pill.applied{color:#174e77;background:#edf6ff;box-shadow:inset 3px 0}.seller-label-icon{color:#536b84;background:#fff;border:1px solid #dce4ec;border-radius:8px;min-height:30px}.seller-label-icon.danger{color:#a3414a}.seller-label-edit{grid-template-columns:minmax(0,1fr) 72px auto auto;gap:5px;display:grid}.seller-label-edit input,.seller-label-edit select,.seller-label-form input,.seller-label-form select{color:#344e68;min-width:0;font:inherit;background:#fff;border:1px solid #dce4ec;border-radius:8px;padding:8px}.seller-label-edit button,.seller-label-form button{color:#fff;background:#2e6fae;border:0;border-radius:8px;padding:7px 9px;font-size:8px;font-weight:800}.seller-label-form{grid-template-columns:minmax(0,1fr) 72px auto;gap:6px;display:grid}.seller-label-help,.seller-label-readonly-list small{color:#7c8998;font-size:7px;line-height:1.45}.seller-label-readonly-list{flex-wrap:wrap;gap:7px;display:flex}.seller-label-readonly{color:#51657a;background:#fff;border:1px solid;border-radius:999px;padding:7px 9px;font-size:8px;font-weight:750}.commercial-form{grid-template-columns:1fr 1fr;gap:8px;display:grid}.commercial-form label{color:#5c7085;font-size:8px;font-weight:800}.commercial-form input{box-sizing:border-box;color:#2f4c69;width:100%;font:inherit;background:#fff;border:1px solid #dbe4ed;border-radius:8px;margin-top:5px;padding:9px 10px}.commercial-form button{color:#fff;background:#2e6fae;border:0;border-radius:8px;grid-column:1/-1;min-height:34px;font-size:9px;font-weight:850}.commercial-help{color:#7c8998;margin-top:7px;font-size:7px;line-height:1.45;display:block}.conversation-origins-panel{margin-top:14px;overflow:hidden}.owner-dashboard .conversation-origins-panel{margin-top:0;margin-bottom:14px}.conversation-origins-header{align-items:flex-start}.conversation-origins-state{color:#718095;text-align:center;margin:0;padding:28px 18px;font-size:10px}.conversation-origins-state.error{color:#9a3d46}.conversation-origins-loading{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;padding:18px;display:grid}.conversation-origins-loading span{background:linear-gradient(90deg,#f4f6f9,#edf1f5,#f4f6f9);border-radius:11px;height:66px}.origin-summary-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;padding:18px 18px 16px;display:grid}.origin-summary-card{background:#fff;border:1px solid #e8ecf1;border-radius:11px;align-items:center;gap:11px;min-width:0;padding:10px;display:flex}.origin-summary-icon{border-radius:9px;flex:0 0 40px;place-items:center;width:40px;height:40px;font-size:15px;font-weight:900;display:grid}.origin-summary-card>div{flex-direction:column;min-width:0;display:flex}.origin-summary-label{color:#45546a;text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:5px;font-size:8px;font-weight:700;display:flex;overflow:hidden}.origin-summary-label i{background:currentColor;border-radius:50%;flex:0 0 6px;width:6px;height:6px}.origin-summary-metric{align-items:baseline;gap:6px;min-width:0;margin-top:3px;display:flex}.origin-summary-metric strong{color:#15243a;letter-spacing:-.03em;font-size:20px;line-height:1}.origin-summary-metric span{color:#40556c;white-space:nowrap;background:#edf1f5;border-radius:999px;padding:2px 5px;font-size:7px;font-weight:850;line-height:1.2}.origin-summary-card small{color:#7a8797;margin-top:3px;font-size:7px;line-height:1}.origin-summary-card.meta .origin-summary-icon{color:#1768d4;background:#edf5ff}.origin-summary-card.meta .origin-summary-label{color:#1768d4}.origin-summary-card.google .origin-summary-icon{color:#21965e;background:#edf9f3}.origin-summary-card.google .origin-summary-label{color:#21965e}.origin-summary-card.other .origin-summary-icon{color:#657182;background:#f1f3f6}.origin-summary-card.other .origin-summary-label{color:#657182}.origin-summary-card.untracked .origin-summary-icon{color:#7138a6;background:#f4ebff}.origin-summary-card.untracked .origin-summary-label{color:#7138a6}.origin-chart-scroll{scrollbar-width:thin;scrollbar-color:#c8d2dd transparent;padding:6px 18px 0;overflow-x:auto}.origin-chart-scroll:focus-visible{outline-offset:-2px;border-radius:8px}.origin-chart{grid-template-columns:34px minmax(0,1fr);min-height:252px;display:grid}.origin-y-axis{color:#778396;flex-direction:column;justify-content:space-between;align-items:flex-end;height:220px;padding-right:7px;font-size:8px;display:flex}.origin-plot{min-width:0;height:248px;position:relative}.origin-grid-lines{pointer-events:none;flex-direction:column;justify-content:space-between;display:flex;position:absolute;inset:0 0 28px}.origin-grid-lines span{border-top:1px solid #e7ebef;width:100%}.origin-columns{z-index:1;align-items:flex-end;height:248px;display:flex;position:relative}.origin-column{flex-direction:column;flex:1 0 26px;justify-content:flex-end;align-items:center;min-width:26px;height:248px;display:flex}.origin-bar-stack{flex-direction:column-reverse;flex:0 0 220px;justify-content:flex-start;width:min(24px,100% - 6px);height:220px;display:flex}.origin-bar-segment{color:#fff;flex:none;place-items:center;width:100%;transition:filter .14s;display:grid;overflow:hidden}.origin-bar-segment:hover{filter:brightness(.93)}.origin-bar-segment:first-child{border-radius:0 0 4px 4px}.origin-bar-segment:last-child{border-radius:4px 4px 0 0}.origin-bar-segment:only-child{border-radius:4px 4px 2px 2px}.origin-bar-segment b{text-shadow:0 1px 2px #0000001f;font-size:7px;font-weight:850;line-height:1}.origin-bar-segment.meta,.origin-legend i.meta{background:#2175d9}.origin-bar-segment.google,.origin-legend i.google{background:#2ca56c}.origin-bar-segment.other,.origin-legend i.other{background:#697586}.origin-bar-segment.untracked,.origin-legend i.untracked{background:#7138a6}.origin-x-label{color:#6d7888;white-space:nowrap;justify-content:center;align-items:flex-end;width:100%;height:28px;font-size:7px;display:flex}.origin-chart-empty{z-index:2;color:#7b8797;text-align:center;background:#ffffffeb;border:1px dashed #dce4ec;border-radius:9px;margin:0;padding:11px;font-size:9px;position:absolute;inset:84px 20px auto}.origin-chart-footer{justify-content:space-between;align-items:center;gap:14px;min-height:44px;padding:7px 18px 12px 52px;display:flex}.origin-legend{flex-wrap:wrap;gap:7px 14px;display:flex}.origin-legend span{color:#667488;align-items:center;gap:5px;font-size:8px;display:flex}.origin-legend i{border-radius:2px;width:7px;height:7px}.origin-chart-footer small{color:#8a94a2;white-space:nowrap;font-size:7px}.attribution-report-panel{margin-top:14px;overflow:hidden}.attribution-range{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.attribution-range button{color:#66788c;cursor:pointer;background:#fff;border:1px solid #dce5ee;border-radius:999px;padding:5px 9px;font-size:8px}.attribution-range button.active{color:#294f74;background:#edf4fa;border-color:#6d8fb0;font-weight:700}.attribution-totals{color:#5d7187;flex-wrap:wrap;gap:8px 18px;padding:0 16px 12px;font-size:9px;display:flex}.attribution-totals strong{color:#29547f}.attribution-report-wrap{border-top:1px solid #edf1f5;overflow-x:auto}.attribution-report-table{border-collapse:collapse;color:#52687f;width:100%;min-width:760px;font-size:8px}.attribution-report-table th,.attribution-report-table td{text-align:left;border-bottom:1px solid #edf1f5;padding:10px 12px}.attribution-report-table th{color:#728195;text-transform:uppercase;background:#f7f9fb;font-size:7px}.attribution-report-table td strong,.attribution-report-table td small{display:block}.attribution-report-table td strong{color:#314e6d}.attribution-report-table td small{color:#8a95a3;margin-top:2px}.attribution-report-note,.attribution-report-state{color:#7b8999;margin:0;padding:11px 16px;font-size:8px;display:block}.attribution-report-state.error{color:#9a3d46}.private-audio-player,.private-video-player,.private-image-preview{border-radius:9px;width:min(100%,330px);margin:7px 0;display:block}.private-audio-player{height:38px}.private-image-preview{object-fit:contain;background:#eef2f5;max-height:280px}.voice-recorder{color:#4b6279;background:#f7fafc;border:1px solid #d8e3ec;border-radius:10px;grid-column:1/-1;align-items:center;gap:8px;min-height:44px;padding:7px 9px;font-size:9px;display:flex}.voice-recorder.recording{color:#8c3741;background:#fff5f5}.recording-dot{background:#d34e59;border-radius:50%;flex:0 0 9px;width:9px;height:9px;animation:1.2s ease-in-out infinite recording-pulse}.voice-recorder button{color:#2d5d88;background:#fff;border:1px solid #cad9e6;border-radius:8px;min-height:32px;padding:6px 9px;font-size:8px;font-weight:800}.voice-preview{width:min(100%,300px);min-width:0;height:36px}.microphone-action{color:#a23b45}@keyframes recording-pulse{50%{opacity:.35}}@media (prefers-reduced-motion:reduce){.recording-dot{animation:none}}@media (width<=690px){.owner-viewer .main-stage{padding-bottom:0}.owner-value-grid,.owner-aggregate-grid{grid-template-columns:1fr}.conversation-origins-header{flex-direction:column;align-items:stretch}.conversation-origins-header .attribution-range{width:100%}.conversation-origins-header .attribution-range button{flex:82px;min-height:40px}.origin-summary-grid,.conversation-origins-loading{grid-template-columns:1fr 1fr;gap:8px;padding:12px}.origin-summary-card{padding:8px}.origin-summary-icon{flex-basis:35px;width:35px;height:35px}.origin-summary-metric strong{font-size:18px}.origin-chart-scroll{padding-left:12px;padding-right:12px}.origin-chart-footer{flex-direction:column;align-items:flex-start;padding:8px 12px 13px 46px}.origin-chart-footer small{white-space:normal}.seller-label-pill,.seller-label-icon,.seller-label-edit button,.seller-label-form button{min-height:44px}.seller-label-edit,.seller-label-form{grid-template-columns:1fr 86px}.seller-label-filter select{min-height:44px}.seller-label-edit button,.seller-label-form button{grid-column:auto}.commercial-form{grid-template-columns:1fr}.commercial-form button{grid-column:auto;min-height:44px}.voice-recorder{flex-wrap:wrap}.voice-recorder button{min-height:44px}.voice-preview{flex:100%;width:100%}}@property --tw-scale-x{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-y{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-z{syntax:"*";inherits:false;initial-value:1}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}html,body,#root{min-height:100%}body{font-family:Arial,Helvetica,sans-serif;overflow:auto}.lab-shell{width:100%;height:auto;min-height:100vh}.lab-shell .sidebar{flex-basis:214px;height:100vh;position:sticky;top:0}.lab-shell .main-stage{min-width:0}.lab-shell .topbar{gap:18px;min-height:110px;padding:22px 28px}.lab-shell .topbar h1{font-size:24px}.lab-shell .topbar p{font-size:12px}.lab-shell .topbar .lab-eyebrow{color:var(--blue-700);letter-spacing:.13em;margin:0 0 6px;font-size:9px;font-weight:800}.lab-content{padding:0 28px 18px}.lab-shell .brand-mark{padding-left:7px}.lab-shell .nav-item{min-height:48px}.lab-shell .connection-card strong,.lab-shell .sidebar-user strong{font-size:12px}.lab-shell .connection-card span:last-child,.lab-shell .sidebar-user div span{font-size:10px;line-height:1.5}.lab-shell .meta-off-pill{font-size:10px}.lab-button{border:1px solid var(--blue-600);color:#fff;background:var(--blue-600);text-align:center;border-radius:9px;justify-content:center;align-items:center;gap:8px;min-height:42px;padding:10px 15px;font-size:12px;font-weight:700;line-height:1.25;text-decoration:none;display:inline-flex}.lab-button:hover:not(:disabled){filter:brightness(.95)}.lab-button.secondary{color:#315777;background:#fff;border-color:#d4deeb}.lab-button.danger{background:#b14249;border-color:#b14249}.lab-button.compact{min-height:34px;padding:7px 11px}.lab-button:disabled{opacity:.55}.lab-safety{background:#edf4fb;border:1px solid #d9e5f2;border-radius:12px;align-items:center;gap:13px;margin-bottom:17px;padding:15px 17px;display:flex}.lab-safety-mark{color:#205483;background:#dceafb;border-radius:10px;flex:none;place-items:center;width:36px;height:36px;font-size:12px;font-weight:900;display:grid}.lab-safety strong{color:#234d71;font-size:12px}.lab-safety p{color:#63788e;margin:4px 0 0;font-size:11px;line-height:1.5}.lab-safety>span:last-child{color:#657c91;white-space:nowrap;margin-left:auto;font-size:10px}.lab-filters{flex-wrap:wrap;align-items:flex-end;gap:12px;margin-bottom:21px;padding:16px;display:flex;overflow:visible}.lab-filters label{flex:120px}.lab-filters input,.lab-filters select{width:100%;min-width:0}.lab-filters small{color:#78879a;width:100%;font-size:10px;line-height:1.5}.lab-filters .lab-button{margin-bottom:1px}.lab-filters label,.lab-action-form label,.lab-login label{color:#53667a;flex-direction:column;gap:6px;font-size:11px;font-weight:700;line-height:1.4;display:flex}.lab-filters input,.lab-filters select,.lab-action-form input,.lab-action-form select,.lab-action-form textarea,.lab-login input,.lab-login select{color:#263f59;background:#fff;border:1px solid #dbe3ed;border-radius:8px;min-height:41px;padding:9px 10px;font-size:12px;font-weight:400}.lab-action-form textarea{resize:vertical}.lab-list .panel-header,.lab-detail .panel-header,.lab-new-case .panel-header{padding:17px 19px}.lab-content .panel-header h2{font-size:14px}.lab-content .panel-header p{font-size:10px;line-height:1.4}.lab-cases-table th,.lab-origins th{padding:12px 15px;font-size:10px}.lab-cases-table td,.lab-origins td{padding:16px 15px;font-size:11px}.lab-cases-table tbody tr:hover{background:#f8fbff}.lab-cases-table .client-cell strong{font-size:12px}.lab-cases-table .client-cell small{margin-top:5px;font-size:9px}.lab-cases-table .table-avatar{width:34px;height:34px;font-size:10px}.lab-stage{color:#5a6c82;white-space:nowrap;background:#eef2f7;border-radius:6px;align-items:center;min-height:25px;padding:5px 8px;font-size:10px;font-weight:700;display:inline-flex}.lab-stage-lead{color:#4067a2;background:#eaf2fe}.lab-stage-in_service{color:#4e64a0;background:#edf0fe}.lab-stage-quoted{color:#9b6c21;background:#fff4dd}.lab-stage-won{color:#237950;background:#e7f6ed}.lab-stage-lost{color:#a44b53;background:#fceef0}.lab-pagination{border-top:1px solid var(--line);color:#768599;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;padding:14px 18px;font-size:11px;display:flex}.lab-pagination>div{gap:8px;display:flex}.lab-empty{color:#6f8195;text-align:center;padding:42px 20px;font-size:12px}.lab-empty>span{color:#8ba4bc;font-size:33px;display:block}.lab-empty h3{color:#35516d;font-size:15px}.lab-empty p{line-height:1.6}.lab-list-note{color:#6e7e91;background:#fafcff;margin:0;padding:12px 18px;font-size:11px}.lab-loading{color:#5e7590;text-align:center;padding:22px;font-size:13px}.lab-alert{color:#7d6539;overflow-wrap:anywhere;background:#fff9ec;border:1px solid #e6d5b5;border-radius:10px;margin:0 0 16px;padding:15px 17px;font-size:12px;line-height:1.6}.lab-alert p{margin:5px 0 10px}.lab-alert.error{color:#913e4a;background:#fff3f4;border-color:#efcdd1}.lab-alert.success{color:#246c4b;background:#eef9f3;border-color:#c9e7d8}.lab-alert.pending{border-left:4px solid #c88e2e}.lab-alert small{margin-top:10px;display:block}.lab-alert.pending .lab-button{margin:0 8px 0 0}.lab-section-title{justify-content:space-between;align-items:center;gap:15px;margin-bottom:11px;display:flex}.lab-section-title h2{color:#25435f;margin:0;font-size:17px}.lab-section-title p{color:#7a899b;margin:5px 0 0;font-size:11px}.lab-model{color:#7b899b;margin:0 0 15px;font-size:11px;line-height:1.6}.lab-metrics .metric-card{gap:11px;padding:16px}.lab-metrics .metric-card div{flex-direction:column;align-items:flex-start;gap:3px;display:flex}.lab-metrics .metric-card p{font-size:11px}.lab-metrics .metric-card div span{white-space:normal;font-size:9px;line-height:1.4}.lab-metrics .metric-card strong{font-size:27px}.lab-value-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-top:14px;display:grid}.lab-value-grid .owner-value-card{min-height:119px;padding:16px}.lab-value-grid .owner-value-card span{font-size:10px}.lab-value-grid .owner-value-card strong{margin-top:10px;font-size:20px}.lab-value-grid .owner-value-card small{color:#7e8b9a;margin-top:8px;font-size:9px;line-height:1.5}.lab-value-grid .lab-revenue{border-top:3px solid #2a9b6d}.lab-value-grid .lab-revenue strong{color:#247a54}.lab-cohorts{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:14px 0;display:grid}.lab-ratio{flex-direction:column;gap:8px;padding:19px;display:flex}.lab-ratio strong{color:#2b537a;font-size:24px}.lab-ratio span{color:#798a9c;font-size:10px;line-height:1.6}.lab-definitions{color:#73859a;background:#fff;border:1px solid #e1e7ef;border-radius:10px;margin:15px 0;padding:14px 17px;font-size:11px;line-height:1.8}.lab-definitions summary,.lab-detail summary{color:#396385;cursor:pointer;font-weight:700}.lab-detail{flex-direction:column;gap:15px;display:flex}.lab-detail-heading{justify-content:space-between;gap:12px;display:flex}.lab-facts{grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin:0;padding:18px 20px 8px;display:grid}.lab-facts dt{color:#8592a3;font-size:10px}.lab-facts dd{color:#38526e;overflow-wrap:anywhere;margin:7px 0;font-size:12px}.lab-detail-note{color:#8a96a5;overflow-wrap:anywhere;margin:0;padding:5px 20px 16px;font-size:9px}.lab-inline-link{min-height:32px;color:var(--blue-700);text-align:left;background:0 0;border:0;margin:0 20px 15px;padding:0;font-size:11px;font-weight:650}.lab-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:15px;display:grid}.lab-card-body{color:#738296;padding:18px 20px;font-size:11px;line-height:1.8}.lab-card-body p{margin:8px 0 12px}.lab-card-body small{margin:5px 0 12px;font-size:10px;display:block}.lab-card-body details{margin:14px 0}.lab-card-body hr{border:0;border-top:1px solid var(--line);margin:18px 0}.lab-origin-name{color:#315b80;font-size:14px;display:block}.rc-production-shell .rc-origin-badges{white-space:normal;flex-wrap:wrap;align-items:center;gap:5px;min-width:0;max-width:100%;display:flex}.rc-production-shell .rc-origin-badge{color:#36485b;text-align:left;white-space:normal;overflow-wrap:anywhere;background:#edf1f5;border:1px solid #bac5d1;border-radius:6px;align-items:center;gap:5px;max-width:100%;padding:3px 7px 3px 4px;font-size:11px;font-weight:600;line-height:1.4;display:inline-flex}.rc-production-shell .rc-origin-mark{color:#36485b;background:#d6dfe8;border-radius:4px;flex:0 0 17px;justify-content:center;align-items:center;width:17px;height:17px;font-size:11px;font-weight:800;line-height:1;display:inline-flex}.rc-production-shell .rc-origin-badge[data-origin=meta]{color:#184c91;background:#e8f1ff;border-color:#8eb3e5}.rc-production-shell .rc-origin-badge[data-origin=meta] .rc-origin-mark{color:#fff;background:#1859ae}.rc-production-shell .rc-origin-badge[data-origin=google]{color:#842b20;background:#fff4cc;border-color:#bc4232 #bc4232 #dfb12c;border-bottom-style:solid;border-bottom-width:3px}.rc-production-shell .rc-origin-badge[data-origin=google] .rc-origin-mark{color:#fff;background:#b33124}.rc-production-shell .rc-conversation-origin{flex-shrink:0;padding:0 4px 8px}html[data-rc-theme=dark] .rc-production-shell .rc-origin-badge{color:#e0e7ef;background:#263441;border-color:#62768c}html[data-rc-theme=dark] .rc-production-shell .rc-origin-badge[data-origin=meta]{color:#c4ddff;background:#183658;border-color:#669bdf}html[data-rc-theme=dark] .rc-production-shell .rc-origin-badge[data-origin=google]{color:#ffe4a0;background:#3b2c20;border-color:#e38372 #e38372 #f2c94c}@media (forced-colors:active){.rc-production-shell .rc-origin-badge,.rc-production-shell .rc-origin-mark{border:1px solid canvastext}}.lab-commercial-value{color:#2f5474;font-size:23px}.lab-action-choice{margin-top:13px}.lab-action-choice small{margin:6px 0 0;line-height:1.5}.lab-action-form{gap:16px;padding:23px;display:grid}.lab-action-form h3{color:#2e4a66;margin:0 0 3px;font-size:18px}.lab-action-form label small{color:#8491a1;font-size:10px;font-weight:400}.lab-field-help{color:#76889a;margin:0;font-size:11px;font-weight:400;line-height:1.7}.lab-form-actions{border-top:1px solid var(--line);justify-content:flex-end;gap:10px;padding-top:17px;display:flex}.lab-new-case{max-width:720px;margin:0 auto}.lab-new-case .lab-action-form{grid-template-columns:1fr 1fr}.lab-new-case .lab-action-form p,.lab-new-case .lab-form-actions{grid-column:1/-1}.lab-form-dialog{width:min(100% - 44px,560px);max-height:calc(100dvh - 44px);margin:auto;padding:0;overflow-y:auto;box-shadow:0 18px 65px #0b234030}.lab-form-dialog::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#071b3273}.lab-history>ol{margin:0;padding:7px 22px 15px;list-style:none}.lab-history li{border-bottom:1px solid #ecf0f5;grid-template-columns:12px minmax(0,1fr);gap:12px;padding:18px 0;display:grid}.lab-history li:last-child{border-bottom:none}.lab-event-dot{background:#648bb2;border-radius:50%;width:8px;height:8px;margin-top:4px;box-shadow:0 0 0 4px #eef4fa}.lab-history li strong{color:#365675;font-size:12px}.lab-history li small{color:#8290a1;margin:6px 0;font-size:10px;display:block}.lab-history li p{color:#718196;overflow-wrap:anywhere;margin:6px 0;font-size:10px;line-height:1.6}.lab-history details{margin-top:10px;font-size:10px}.lab-event-diff{grid-template-columns:1fr 1fr;gap:10px;margin:12px 0 0;display:grid}.lab-event-diff>div{color:#6e8195;background:#f8fafc;border:1px solid #e7ecf1;border-radius:8px;min-width:0;padding:10px}.lab-event-diff pre{white-space:pre-wrap;overflow-wrap:anywhere;margin:9px 0 0;font-size:10px;line-height:1.6}.lab-denied{color:#74869b;padding:26px;font-size:13px;line-height:1.6}.lab-denied h2{color:#355572;font-size:17px}.lab-footer{color:#8a98a8;text-align:center;padding:23px 0 6px;font-size:10px;line-height:1.6}.lab-mobile-tabs{display:none}.lab-sr-only{clip:rect(0,0,0,0);width:1px;height:1px;position:absolute;overflow:hidden}.lab-entry{background:radial-gradient(ellipse at top right,#e9f0f9,transparent 65%),var(--canvas);min-height:100vh;padding:32px 20px}.lab-login-wrap{justify-content:center;align-items:center;min-height:calc(100vh - 64px);display:flex}.lab-login{width:min(100%,460px);padding:30px;box-shadow:0 18px 60px #0b23400a}.lab-login-brand{background:linear-gradient(140deg,var(--navy-900),var(--navy-800));margin:-30px -30px 27px;padding:26px 30px 0;display:flex}.lab-login-brand .brand-copy strong{color:#fff}.lab-eyebrow{color:#567aa1;letter-spacing:.13em;font-size:9px;font-weight:800}.lab-login h1{color:#244663;letter-spacing:-.025em;margin:10px 0;font-size:23px;line-height:1.35}.lab-login>p{color:#76889a;font-size:12px;line-height:1.8}.lab-login form{gap:17px;margin-top:22px;display:grid}.lab-login form .lab-button{margin-top:5px}.lab-login .lab-login-note{border-top:1px solid var(--line);margin:24px 0 0;padding-top:18px;font-size:10px}.lab-entry-error{max-width:600px;margin:0 auto}@media (width<=1250px){.lab-shell .sidebar{flex-basis:190px;padding-left:12px;padding-right:12px}.lab-content{padding-left:20px;padding-right:20px}.lab-value-grid,.lab-metrics .metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.lab-safety>span:last-child{display:none}.lab-cohorts{grid-template-columns:repeat(2,minmax(0,1fr))}.lab-cohorts>:last-child{grid-column:1/-1}.lab-cohorts>:last-child .lab-ratio{flex-direction:row;align-items:baseline;gap:15px;padding:12px 19px}}@media (width<=920px){.lab-shell .sidebar{display:none}.lab-shell .main-stage{padding-bottom:0}.lab-shell .topbar{align-items:flex-start;min-height:auto;padding:20px}.lab-shell .topbar h1{font-size:21px}.lab-shell .topbar-actions{gap:8px}.lab-shell .topbar-actions .meta-off-pill{display:none}.lab-mobile-tabs{border-bottom:1px solid #dce4ee;gap:6px;margin-bottom:17px;display:flex}.lab-mobile-tabs button{color:#728499;background:0 0;border:0;border-bottom:3px solid #0000;min-height:44px;padding:10px 17px;font-size:12px;font-weight:700}.lab-mobile-tabs button.active{border-bottom-color:var(--blue-600);color:var(--blue-700)}}@media (width<=620px){.lab-content{padding:0 14px 15px}.lab-shell .topbar{gap:12px;padding:18px 14px 16px}.lab-shell .topbar h1{font-size:18px;line-height:1.35}.lab-shell .topbar p{font-size:10px;line-height:1.5}.lab-shell .topbar-actions{flex:0 0 90px}.lab-shell .topbar-actions .lab-button{width:100%;padding:8px;font-size:10px}.lab-safety{align-items:flex-start;gap:10px;padding:13px}.lab-safety p{font-size:10px}.lab-filters{grid-template-columns:1fr 1fr;gap:11px;margin-bottom:16px;padding:13px;display:grid}.lab-filters label{min-width:0}.lab-filters input,.lab-filters select{min-height:44px;font-size:12px}.lab-filters small{grid-column:1/-1;font-size:9px}.lab-button{min-height:44px}.lab-list .panel-header{flex-direction:column;align-items:stretch;gap:12px}.lab-cases-table{min-width:740px}.lab-cases-table td{padding:13px 12px}.lab-pagination{padding:13px;font-size:10px}.lab-pagination>div{margin-left:auto}.lab-section-title{align-items:flex-start}.lab-section-title h2{font-size:16px}.lab-section-title p{font-size:10px;line-height:1.6}.lab-section-title .meta-off-pill{white-space:normal;max-width:100px;font-size:9px}.lab-metrics .metrics-grid,.lab-value-grid{gap:10px}.lab-metrics .metric-card{align-items:flex-start;gap:8px;padding:12px}.lab-metrics .metric-icon{display:none}.lab-metrics .metric-card strong{font-size:26px}.lab-metrics .metric-card p{font-size:10px}.lab-value-grid .owner-value-card{min-height:122px;padding:12px}.lab-value-grid .owner-value-card strong{overflow-wrap:anywhere;font-size:17px}.lab-value-grid .owner-value-card span,.lab-value-grid .owner-value-card small{font-size:9px}.lab-cohorts{grid-template-columns:1fr;gap:10px}.lab-cohorts>:last-child{grid-column:auto}.lab-origins table{min-width:620px}.lab-detail-grid{grid-template-columns:1fr}.lab-detail .panel-header{align-items:flex-start;padding:15px}.lab-detail .panel-header h2{line-height:1.5}.lab-detail .panel-header .lab-stage{font-size:9px}.lab-facts{grid-template-columns:1fr 1fr;gap:12px;padding:16px 15px 6px}.lab-facts dd{font-size:11px}.lab-detail-note{padding-left:15px;padding-right:15px}.lab-card-body{padding:16px}.lab-action-choice .lab-button{width:100%}.lab-new-case .lab-action-form{grid-template-columns:1fr;padding:17px}.lab-new-case .panel-header{padding:15px}.lab-new-case .lab-action-form p,.lab-new-case .lab-form-actions{grid-column:auto}.lab-form-dialog{width:calc(100% - 24px);max-height:calc(100dvh - 24px)}.lab-action-form{padding:20px 17px}.lab-action-form input,.lab-action-form select,.lab-action-form textarea{min-height:44px;font-size:16px}.lab-event-diff{grid-template-columns:1fr}.lab-history>ol{padding:5px 16px 13px}.lab-history li{gap:10px}.lab-login{padding:25px}.lab-login-brand{margin:-25px -25px 24px;padding:25px 25px 0}.lab-login h1{font-size:22px}.lab-login input,.lab-login select{min-height:44px;font-size:14px}}.lab-opportunities{gap:18px;display:grid}.lab-opportunity-filters{flex-wrap:wrap;gap:16px;margin-top:18px;display:flex}.lab-opportunity-filters label{flex:1;gap:6px;min-width:180px;font-size:13px;font-weight:600;display:grid}.lab-opportunity-filters select{color:#183859;background:#fff;border:1px solid #d9e1ec;border-radius:8px;min-height:44px;padding:10px}.lab-opportunity-stats{grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;display:grid}.lab-opportunity-stats article{gap:12px;padding:20px;display:grid}.lab-opportunity-stats small{color:#576d85;font-size:12px}.lab-opportunity-stats strong{color:#244b71;overflow-wrap:anywhere;font-size:24px}.lab-block{color:#63788e;margin-top:6px;display:block}.lab-overdue{color:#a33425}.lab-opportunities .queue-table td{font-size:12px}.lab-opportunities .queue-table th,.lab-opportunities .queue-table small{font-size:11px}.lab-shell .lab-opportunities .queue-table td:nth-child(2){display:table-cell}@media (width<=1100px){.lab-opportunity-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=600px){.lab-opportunity-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.lab-opportunity-stats article{padding:15px}.lab-opportunity-stats strong{font-size:21px}.lab-mobile-tabs{flex-wrap:wrap}.lab-shell .lab-opportunities .queue-table{table-layout:auto;width:100%;min-width:0}.lab-shell .lab-opportunities .queue-table thead{display:none}.lab-shell .lab-opportunities .queue-table tbody{display:block}.lab-shell .lab-opportunities .queue-table tr{border-top:1px solid #e4eaf1;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px;padding:18px;display:grid}.lab-shell .lab-opportunities .queue-table td{white-space:normal;overflow-wrap:anywhere;border:0;min-width:0;padding:0;display:block}.lab-shell .lab-opportunities .queue-table td:first-child,.lab-shell .lab-opportunities .queue-table td:nth-child(2){grid-column:1/-1;display:block}.lab-shell .lab-opportunities .queue-table td[data-label]:before{content:attr(data-label);color:#63788e;margin-bottom:6px;font-size:11px;display:block}.lab-shell .lab-opportunities .queue-table td:last-child{justify-content:end;align-items:end;display:flex}.lab-shell .lab-opportunities .queue-table td:last-child button{min-height:44px}}@font-face{font-family:Inter;src:url(/app/assets/InterVariable-DiVDrmQJ.woff2)format("woff2");font-style:normal;font-weight:100 900;font-display:swap}.production-message-types{flex-wrap:wrap;gap:8px;display:flex}.production-message-types .lab-button{white-space:normal;overflow-wrap:anywhere;min-width:0}.rc-production-shell .production-message-types .lab-button[aria-pressed=true],.rc-production-shell .production-message-types .lab-button[aria-pressed=true]:hover:not(:disabled){background:var(--rc-blue);border-color:var(--rc-blue);color:var(--rc-text-primary)}.production-related-items{gap:12px;margin:12px 0 0;padding:0;list-style:none;display:grid}.production-related-items li{min-width:0}.production-related-items p{margin-bottom:8px}.production-related-items .lab-button{white-space:normal;overflow-wrap:anywhere;max-width:100%}.production-message-sound{flex-wrap:wrap;align-items:center;gap:8px 12px;max-width:1440px;margin:0 auto;padding:8px 16px;display:flex}.production-message-sound button{border:1px solid var(--rc-line);background:var(--rc-surface);min-height:44px;color:var(--rc-text);font:inherit;cursor:pointer;border-radius:12px;padding:8px 14px}.production-message-sound button:focus-visible{outline:3px solid var(--rc-blue);outline-offset:2px}:root{--rc-cyan:var(--rc-financial);--rc-grey:var(--rc-text-disabled);--production-surface:var(--rc-surface);--production-text:var(--rc-text);--production-muted:var(--rc-muted);--production-primary:var(--rc-action-blue);--production-line:var(--rc-line);--canvas:var(--rc-bg);--line:var(--rc-line);--blue-600:var(--rc-action-blue);--blue-700:var(--rc-blue)}body{background:var(--rc-bg);color:var(--rc-text);font-family:Inter,Arial,sans-serif;font-size:16px;line-height:1.5}.production-login .lab-button{justify-content:center;width:100%;text-decoration:none;display:inline-flex}.production-entry-error{z-index:5;max-width:900px;margin:12px auto;position:relative}.production-connectivity{z-index:30;background:var(--rc-warning-bg);color:var(--rc-warning-text);text-align:center;border-bottom:1px solid var(--rc-warning);padding:12px 20px;font-size:14px;position:sticky;top:0}.production-durable{border-bottom:2px solid var(--rc-warning);border-radius:0;margin:0;padding:14px 24px}.production-durable ul{flex-wrap:wrap;gap:12px;padding:0;list-style:none;display:flex}.production-durable li{background:var(--rc-warning-bg);border-radius:8px;align-items:center;gap:12px;padding:8px 12px;display:flex}.production-technical{max-width:1200px;margin:auto;padding:32px}.production-technical-header{justify-content:space-between;align-items:center;gap:24px;margin-bottom:24px;display:flex}.production-technical-header h1{margin:4px 0 12px}.production-readiness-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin:20px 0;display:grid}.production-readiness-grid .panel{overflow-wrap:anywhere;padding:20px}.production-readiness-grid h2{margin:0 0 12px;font-size:17px}.production-conversation select,.production-conversation input:not([type=checkbox]){border:1px solid var(--rc-line);background:var(--rc-surface);width:100%;min-width:0;color:var(--rc-text);font:inherit;border-radius:8px;padding:10px}.production-conversation label{color:var(--rc-text);gap:7px;font-size:14px;display:grid}.production-conversation .lab-conversation-composer{gap:14px}.production-conversation .production-assistance{border:1px solid var(--rc-line);border-radius:8px;align-items:flex-start;gap:10px;margin:14px 20px;padding:12px;font-size:14px;display:flex}.production-assistance input{width:18px;height:18px;accent-color:var(--rc-blue);flex-shrink:0;margin-top:2px}.production-conversation .lab-conversation-messages{overscroll-behavior:contain;max-height:640px;overflow-y:auto}.production-media{gap:8px;max-width:min(340px,100%);display:grid}.production-media img{object-fit:contain;border-radius:8px;max-width:100%;height:auto;max-height:340px}.production-media audio{width:100%;max-width:320px}.production-media a{color:inherit;overflow-wrap:anywhere;text-decoration:underline}.production-template-preview{white-space:pre-wrap;background:var(--rc-surface);overflow-wrap:anywhere;border-radius:8px;padding:14px}.production-status.status-failed{color:var(--rc-error-text);font-weight:700}.production-status.status-unknown{color:var(--rc-warning-text);font-weight:700}.production-send-policy{margin:12px 20px}.production-consent{border-top:1px solid var(--rc-line);padding:18px 20px}.production-consent .lab-action-form{padding:18px 0 0}.production-conversation .lab-message p{overflow-wrap:anywhere;word-break:break-word}@media (width<=600px){.production-technical{padding:16px}.production-readiness-grid{grid-template-columns:1fr}.production-technical-header{align-items:flex-start;gap:12px}.production-technical-header h1{font-size:22px}.production-durable{padding:12px}.production-durable li{flex-direction:column;align-items:flex-start;gap:8px;width:100%}.production-connectivity{padding:9px 12px;font-size:12px}.production-conversation .lab-conversation-messages{max-height:480px;padding:12px}.production-conversation .panel-header{flex-wrap:wrap;gap:10px}.production-conversation .production-assistance{margin:10px 12px}.production-media{max-width:250px}.production-media audio{max-width:240px}.production-consent{padding:14px 12px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}.production-recorder{background:var(--rc-surface);border:1px solid var(--rc-line);border-radius:8px;gap:10px;min-width:0;padding:14px;display:grid}.production-recorder audio{width:100%;max-width:360px}.production-recorder .lab-button{min-height:44px}.production-recorder p{margin:0}.lab-shell .queue-table-wrap{position:relative}.app-shell.rc-production-shell{background:var(--rc-bg);height:auto;min-height:100dvh;font-family:Inter,Arial,sans-serif;display:block}.rc-production-shell .main-stage{min-width:0;padding-bottom:0}.rc-topbar{justify-content:space-between;align-items:center;gap:20px;width:100%;max-width:1280px;margin:0 auto;padding:16px 24px;display:flex}.rc-brand{align-items:center;gap:12px;min-width:0;display:flex}.rc-brand>div{min-width:0}.rc-brand-monogram{width:44px;height:44px;color:var(--rc-text-primary);background:var(--rc-primary);letter-spacing:-.03em;border-radius:14px;flex:none;place-items:center;font-size:17px;font-weight:800;display:grid}.rc-brand h1{color:var(--rc-text);letter-spacing:-.025em;margin:0;font-size:22px;font-weight:750;line-height:1.3}.rc-brand p{color:var(--rc-muted);overflow-wrap:anywhere;margin:3px 0 0;font-size:14px;line-height:1.4}.rc-access{max-width:100%;color:var(--rc-text);flex:none}.rc-access>summary{border:1px solid var(--rc-line);background:var(--rc-surface);cursor:pointer;border-radius:12px;justify-content:center;align-items:center;gap:10px;min-height:44px;padding:10px 14px;font-size:14px;font-weight:650;list-style:none;display:flex}.rc-access>summary::-webkit-details-marker{display:none}.rc-access>summary:after{content:"⌄";color:var(--rc-muted)}.rc-access[open]{position:relative}.rc-access[open]>summary{border-color:var(--rc-primary)}.rc-access-body{z-index:40;border:1px solid var(--rc-line);width:min(380px,100vw - 32px);color:var(--rc-text);background:var(--rc-surface);box-shadow:0 14px 40px color-mix(in srgb, var(--rc-bg-main) 9%, transparent);overflow-wrap:anywhere;border-radius:16px;padding:20px;position:absolute;top:calc(100% + 10px);right:0}.rc-access-body>strong{font-size:16px}.rc-access-body>p{color:var(--rc-muted);margin:6px 0 16px;font-size:14px}.rc-access-body .lab-filters{box-shadow:none;border:0;border-radius:0;gap:12px;margin:0 0 16px;padding:0;display:grid}.rc-access-body .lab-filters label{min-width:0}.rc-access-body .lab-filters small{font-size:13px}.rc-access-body>.lab-button{width:100%}.rc-navigation{border-bottom:1px solid var(--rc-line);gap:6px;width:100%;max-width:1280px;margin:0 auto;padding:0 24px 14px;display:flex}.rc-navigation button{min-height:44px;color:var(--rc-muted);background:0 0;border:1px solid #0000;border-radius:12px;padding:10px 18px;font-size:15px;font-weight:650;line-height:1.4}.rc-navigation button:hover{background:var(--rc-elevated)}.rc-navigation button.active{border-color:var(--rc-line);color:var(--rc-primary);background:var(--rc-elevated)}.rc-production-shell .lab-content{width:100%;max-width:1280px;margin:0 auto;padding:20px 24px 24px}.rc-production-shell .panel{border-color:var(--rc-line);background:var(--rc-surface);box-shadow:0 2px 8px color-mix(in srgb, var(--rc-bg-main) 2%, transparent);border-radius:16px}.rc-production-shell .panel-header{align-items:center;gap:16px;padding:18px 20px}.rc-production-shell .panel-header>div{min-width:0}.rc-production-shell .panel-header h2{color:var(--rc-text);overflow-wrap:anywhere;font-size:18px;line-height:1.4}.rc-production-shell .panel-header p{color:var(--rc-muted);font-size:14px;line-height:1.5}.rc-list-actions{flex-wrap:wrap;gap:10px;display:flex}.rc-production-shell .lab-button,.production-login .lab-button,.production-entry-error .lab-button,.production-durable .lab-button{border-radius:12px;min-height:44px;padding:10px 16px;font-size:15px;line-height:1.4}.rc-production-shell .lab-button.secondary{border-color:var(--rc-line);color:var(--rc-primary);background:var(--rc-surface)}.rc-production-shell .lab-button.secondary:hover:not(:disabled){border-color:var(--rc-line);background:var(--rc-elevated)}.rc-production-shell .lab-stage{border-radius:8px;min-height:28px;padding:5px 9px;font-size:12px;line-height:1.5}.rc-disclosure{min-width:0;color:var(--rc-text)}.rc-disclosure>summary{min-height:48px;color:var(--rc-text);cursor:pointer;overflow-wrap:anywhere;padding:14px 20px;font-size:15px;font-weight:650;line-height:1.5}.rc-disclosure[open]>summary{border-bottom:1px solid var(--rc-line)}.rc-query-filters{margin-bottom:16px}.rc-query-filters .lab-filters{box-shadow:none;border:0;margin:0;padding:20px}.rc-production-shell .lab-filters label,.rc-production-shell .lab-action-form label{color:var(--rc-text);font-size:14px}.rc-production-shell .lab-filters input,.rc-production-shell .lab-filters select,.rc-production-shell .lab-action-form input,.rc-production-shell .lab-action-form select,.rc-production-shell .lab-action-form textarea,.rc-production-shell .lab-opportunity-filters select,.production-login input{border-color:var(--rc-line);max-width:100%;min-height:44px;color:var(--rc-text);border-radius:12px;font-family:inherit;font-size:16px;line-height:1.5}.rc-production-shell .lab-filters small,.rc-production-shell .lab-field-help,.rc-production-shell .lab-action-form label small{color:var(--rc-muted);font-size:13px;line-height:1.6}.rc-production-shell .lab-alert{border-radius:12px;font-size:14px;line-height:1.6}.rc-production-shell .lab-alert summary{cursor:pointer;min-height:24px}.rc-production-shell .lab-loading{padding:12px;font-size:14px}.rc-production-shell .lab-empty{color:var(--rc-muted);font-size:14px}.rc-production-shell .lab-empty h3{color:var(--rc-text);font-size:18px}.rc-production-shell .lab-pagination{color:var(--rc-muted);padding:16px 20px;font-size:14px}.rc-production-shell .lab-pagination>div{flex-wrap:wrap}.rc-production-shell .lab-footer{color:var(--rc-muted);font-size:12px}.rc-production-shell .rc-cases-table{table-layout:fixed;width:100%;min-width:0}.rc-production-shell .rc-cases-table th{color:var(--rc-muted);background:var(--rc-surface);padding:12px 20px;font-size:13px;font-weight:650}.rc-production-shell .rc-cases-table td{color:var(--rc-text);white-space:normal;overflow-wrap:anywhere;padding:16px 20px;font-size:14px;line-height:1.5}.rc-production-shell .rc-cases-table th:first-child{width:32%}.rc-production-shell .rc-cases-table th:nth-child(2){width:16%}.rc-production-shell .rc-cases-table th:nth-child(3){width:23%}.rc-production-shell .rc-cases-table th:nth-child(4){width:18%}.rc-production-shell .rc-cases-table th:nth-child(5){width:11%}.rc-production-shell .rc-cases-table .client-cell{text-align:left;max-width:100%;min-height:44px}.rc-production-shell .rc-cases-table .client-cell strong{color:var(--rc-text);overflow-wrap:anywhere;font-size:15px;font-weight:650}.rc-production-shell .rc-cases-table .client-cell small{color:var(--rc-muted);overflow-wrap:anywhere;margin-top:4px;font-size:12px;line-height:1.5}.rc-production-shell .rc-cases-table .table-avatar{width:40px;height:40px;color:var(--rc-primary);background:var(--rc-outbound);font-size:13px}.rc-production-shell .lab-detail,.rc-production-shell .lab-detail-heading{gap:12px}.rc-production-shell .rc-contact-card .panel-header{padding:16px 20px}.rc-production-shell .rc-contact-card .panel-header h2{font-size:20px}.rc-production-shell .lab-card-body.rc-dialer{align-items:center;gap:14px;padding:0 20px 16px;display:flex}.rc-production-shell .rc-dialer p{margin:0}.rc-case-data-body{gap:16px;padding:20px;display:grid}.rc-production-shell .lab-detail-grid{gap:16px}.rc-production-shell .lab-facts{gap:16px;padding:18px 20px 8px}.rc-production-shell .lab-facts dt{color:var(--rc-muted);font-size:13px}.rc-production-shell .lab-facts dd{color:var(--rc-text);font-size:15px}.rc-production-shell .lab-detail-note{color:var(--rc-muted);font-size:12px;line-height:1.6}.rc-production-shell .lab-inline-link{max-width:calc(100% - 40px);min-height:44px;font-size:14px}.rc-production-shell .lab-card-body{color:var(--rc-muted);padding:18px 20px;font-size:14px;line-height:1.6}.rc-production-shell .lab-card-body small{font-size:13px}.rc-production-shell .lab-action-choice{margin-top:14px}.rc-production-shell .lab-history li strong{color:var(--rc-text);font-size:15px}.rc-production-shell .lab-history li small,.rc-production-shell .lab-history li p,.rc-production-shell .lab-history details{color:var(--rc-muted);font-size:13px;line-height:1.6}.rc-production-shell .lab-event-diff pre{font-size:12px}.rc-production-shell .lab-form-dialog{border-radius:16px;width:min(100% - 32px,560px);max-height:calc(100dvh - 32px)}.rc-production-shell .lab-form-dialog .lab-action-form{grid-template-columns:minmax(0,1fr);min-width:0;padding:24px}.rc-production-shell .lab-form-dialog .lab-action-form>*{min-width:0}.rc-production-shell .lab-form-dialog .lab-action-form input,.rc-production-shell .lab-form-dialog .lab-action-form select,.rc-production-shell .lab-form-dialog .lab-action-form textarea{box-sizing:border-box;width:100%;min-width:0}.rc-production-shell .lab-form-dialog .lab-form-actions .lab-button{white-space:normal;overflow-wrap:anywhere;min-width:0}.rc-production-shell .lab-form-actions{flex-wrap:wrap}.rc-production-shell .lab-new-case{max-width:800px}.rc-production-shell .lab-new-case .lab-action-form{gap:20px}.rc-production-shell .lab-section-title h2{font-size:20px}.rc-production-shell .lab-section-title p,.rc-production-shell .lab-model,.rc-production-shell .lab-definitions{color:var(--rc-muted);font-size:13px;line-height:1.6}.rc-production-shell .lab-opportunities{gap:16px}.rc-production-shell .lab-opportunity-stats article{padding:18px}.rc-production-shell .lab-opportunity-stats small{color:var(--rc-muted);font-size:13px}.rc-production-shell .lab-opportunity-stats strong{color:var(--rc-text);font-size:26px}.rc-production-shell .lab-opportunities .queue-table{table-layout:auto}.rc-production-shell .lab-opportunities .queue-table th{font-size:13px}.rc-production-shell .lab-opportunities .queue-table td{font-size:14px;line-height:1.5}.rc-production-shell .lab-opportunities .queue-table small{color:var(--rc-muted);font-size:13px}.rc-return-filters{border:1px solid var(--rc-line);border-radius:12px;margin-top:16px}.rc-return-filter-body{padding:18px 20px}.rc-production-shell .lab-opportunity-filters{gap:16px;margin-top:16px}.rc-production-shell .lab-opportunity-filters label{flex-basis:160px;min-width:0;font-size:14px}.rc-production-shell .production-conversation .lab-conversation-messages{background:var(--rc-elevated);max-height:min(42dvh,480px);padding:20px}.rc-production-shell .production-conversation .lab-message>div{border-color:var(--rc-line);color:var(--rc-text);background:var(--rc-surface);box-shadow:none;padding:12px 14px}.rc-production-shell .production-conversation .lab-message.outbound>div{border-color:var(--rc-line);background:var(--rc-outbound)}.rc-production-shell .production-conversation .lab-message p{color:var(--rc-text);font-size:16px;line-height:1.55}.rc-production-shell .production-conversation .lab-message strong{font-size:12px}.rc-production-shell .production-conversation .lab-message small{color:var(--rc-muted);font-size:12px;line-height:1.5}.rc-production-shell .production-conversation .lab-conversation-composer{gap:14px;padding:18px 20px}.rc-production-shell .production-conversation .lab-conversation-composer textarea{border-color:var(--rc-line);min-height:88px;color:var(--rc-text);border-radius:12px;font-size:16px}.rc-production-shell .production-conversation select,.rc-production-shell .production-conversation input:not([type=checkbox]){border-color:var(--rc-line);border-radius:12px;min-height:44px;font-size:16px}.rc-production-shell .production-conversation .production-assistance{border-radius:12px}.rc-production-shell .production-conversation .lab-conversation-compose-actions{flex-wrap:wrap}.rc-production-shell .production-conversation .lab-conversation-compose-actions small{color:var(--rc-muted);font-size:13px}.rc-production-shell .production-media audio{max-width:100%}.rc-production-shell .production-consent{font-size:14px}.rc-production-shell .production-consent summary{cursor:pointer;min-height:44px}.rc-production-shell button:focus-visible,.rc-production-shell a:focus-visible,.rc-production-shell input:focus-visible,.rc-production-shell select:focus-visible,.rc-production-shell textarea:focus-visible,.rc-production-shell summary:focus-visible{outline:3px solid var(--rc-line);outline-offset:3px}@media (width<=1024px){.rc-production-shell .lab-list>.panel-header{flex-wrap:wrap}.rc-production-shell .rc-cases-table th,.rc-production-shell .rc-cases-table td{padding-left:14px;padding-right:14px}.rc-production-shell .lab-facts{grid-template-columns:repeat(2,minmax(0,1fr))}.rc-production-shell .lab-opportunity-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=760px){.rc-production-shell .rc-cases-table{table-layout:auto;width:100%;min-width:0;display:block}.rc-production-shell .rc-cases-table thead{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.rc-production-shell .rc-cases-table tbody{display:block}.rc-production-shell .rc-cases-table tr{border-top:1px solid var(--rc-line);grid-template-columns:minmax(0,1fr) auto;gap:8px 14px;padding:16px 18px;display:grid}.rc-production-shell .rc-cases-table td{border:0;min-width:0;padding:0;font-size:14px;display:block}.rc-production-shell .rc-cases-table td:first-child{grid-column:1/-1}.rc-production-shell .rc-cases-table td:nth-child(2){grid-column:1;display:block}.rc-production-shell .rc-cases-table td:nth-child(3),.rc-production-shell .rc-cases-table td:nth-child(4){grid-column:1}.rc-production-shell .rc-cases-table td:nth-child(3):before,.rc-production-shell .rc-cases-table td:nth-child(4):before{content:attr(data-label) ": ";color:var(--rc-muted);font-size:13px}.rc-production-shell .rc-cases-table td:last-child{grid-area:2/2/5;align-self:center}.rc-production-shell .rc-cases-table .client-cell{gap:12px;width:100%}.rc-production-shell .lab-opportunities .queue-table{width:100%;min-width:0}.rc-production-shell .lab-opportunities .queue-table thead{display:none}.rc-production-shell .lab-opportunities .queue-table tbody{display:block}.rc-production-shell .lab-opportunities .queue-table tr{border-top:1px solid var(--rc-line);grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:18px;display:grid}.rc-production-shell .lab-opportunities .queue-table td{white-space:normal;overflow-wrap:anywhere;border:0;min-width:0;padding:0;display:block}.rc-production-shell .lab-opportunities .queue-table td:first-child,.rc-production-shell .lab-opportunities .queue-table td:nth-child(2){grid-column:1/-1;display:block}.rc-production-shell .lab-opportunities .queue-table td[data-label]:before{content:attr(data-label);color:var(--rc-muted);margin-bottom:4px;font-size:13px;display:block}.rc-production-shell .lab-opportunities .queue-table td:last-child{place-self:end}}@media (width<=620px){.rc-topbar{gap:12px;padding:12px}.rc-brand{gap:10px}.rc-brand h1{font-size:20px}.rc-brand-monogram{border-radius:12px;width:40px;height:40px}.rc-access>summary{gap:6px;padding:10px 12px;font-size:14px}.rc-access-body{width:min(360px,100vw - 24px);max-height:calc(100dvh - 110px);padding:16px;right:0;overflow-y:auto}.rc-navigation{gap:4px;padding:0 12px 12px}.rc-navigation button{flex:1;padding:10px 8px;font-size:14px}.rc-detail-open .rc-navigation{display:none}.rc-production-shell .lab-content{padding:12px 12px 20px}.rc-production-shell .panel{border-radius:14px}.rc-production-shell .panel-header{gap:12px;padding:16px}.rc-production-shell .panel-header h2{font-size:18px}.rc-production-shell .lab-list>.panel-header{flex-direction:column;align-items:stretch}.rc-production-shell .rc-list-actions{gap:8px}.rc-production-shell .rc-list-actions .lab-button{flex:110px;padding-left:10px;padding-right:10px;font-size:14px}.rc-production-shell .lab-detail-heading{gap:8px}.rc-production-shell .lab-detail-heading .lab-button{padding-left:12px;padding-right:12px;font-size:14px}.rc-production-shell .rc-contact-card .panel-header{padding:14px 16px}.rc-production-shell .rc-contact-card .panel-header h2{font-size:18px}.rc-production-shell .rc-contact-card .panel-header .lab-stage{flex:none;font-size:12px}.rc-production-shell .lab-card-body.rc-dialer{gap:12px;padding:0 16px 14px}.rc-production-shell .rc-dialer .lab-button{flex:none;padding:10px 12px;font-size:14px}.rc-production-shell .rc-dialer p{font-size:12px;line-height:1.5}.rc-disclosure>summary{padding:14px 16px}.rc-query-filters .lab-filters{grid-template-columns:1fr;padding:16px}.rc-query-filters .lab-filters small{grid-column:auto}.rc-case-data-body{gap:12px;padding:12px}.rc-production-shell .lab-detail-grid{grid-template-columns:1fr;gap:12px}.rc-production-shell .lab-card-body{padding:16px}.rc-production-shell .lab-facts{gap:12px;padding:16px 14px 8px}.rc-production-shell .lab-facts dd{font-size:14px}.rc-production-shell .lab-inline-link{max-width:calc(100% - 28px);margin-left:14px;margin-right:14px}.rc-production-shell .lab-history>ol{padding:4px 16px 16px}.rc-production-shell .lab-form-dialog .lab-action-form{padding:20px 16px}.rc-production-shell .lab-form-actions .lab-button{flex:1}.rc-production-shell .lab-form-dialog .lab-form-actions .lab-button{flex:120px}.rc-production-shell .lab-pagination{flex-direction:column;align-items:stretch;gap:12px;padding:16px}.rc-production-shell .lab-pagination>div{margin-left:0}.rc-production-shell .lab-pagination .lab-button{flex:1}.rc-production-shell .lab-opportunity-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.rc-production-shell .lab-opportunity-stats article{padding:14px}.rc-production-shell .lab-opportunity-stats strong{font-size:23px}.rc-production-shell .lab-opportunity-filters{flex-direction:column}.rc-production-shell .lab-opportunity-filters label{flex-basis:auto}.rc-return-filter-body{padding:16px}.rc-production-shell .production-conversation .panel-header{flex-wrap:wrap}.rc-production-shell .production-conversation .lab-conversation-messages{max-height:min(36dvh,320px);padding:14px}.rc-production-shell .production-conversation .lab-message{max-width:90%}.rc-production-shell .production-conversation .lab-conversation-composer{padding:16px}.rc-production-shell .production-conversation .lab-conversation-compose-actions{align-items:stretch}.rc-production-shell .production-conversation .lab-conversation-compose-actions .lab-button{width:100%}.rc-production-shell .production-media{max-width:100%}.rc-production-shell .production-media audio{width:100%;max-width:100%}.production-connectivity{padding:10px 12px;font-size:14px}}.rc-production-shell .main-stage{background:linear-gradient(180deg, var(--rc-surface) 0, var(--rc-bg) 240px)}.rc-brand-monogram{background:var(--rc-navy) url(/app/assets/rc-symbol.svg) center / 68% auto no-repeat;color:#0000;box-shadow:0 3px 8px color-mix(in srgb, var(--rc-bg-main) 10%, transparent);font-size:0}.rc-brand h1{color:var(--rc-navy)}.rc-access>summary{box-shadow:0 2px 4px color-mix(in srgb, var(--rc-bg-main) 3%, transparent)}.rc-production-shell .rc-navigation button[aria-current=page],.rc-production-shell .rc-navigation button[aria-pressed=true],.rc-production-shell .rc-navigation button.active{color:var(--rc-text-primary);background:var(--rc-primary);border-color:var(--rc-primary);box-shadow:inset 0 -3px var(--rc-yellow), 0 3px 8px color-mix(in srgb, var(--rc-bg-main) 10%, transparent)}.rc-production-shell .panel{box-shadow:0 4px 16px color-mix(in srgb, var(--rc-bg-main) 4%, transparent)}.rc-production-shell .panel-header h2,.rc-production-shell .lab-contact-name{color:var(--rc-navy)}.rc-production-shell .lab-button:not(.secondary):not(.danger):not(:disabled),.production-login .lab-button:not(.secondary):not(.danger):not(:disabled){background:var(--rc-primary);border-color:var(--rc-primary);box-shadow:0 3px 7px color-mix(in srgb, var(--rc-bg-main) 10%, transparent)}.rc-production-shell .lab-button:not(.secondary):not(.danger):hover:not(:disabled),.production-login .lab-button:not(.secondary):not(.danger):hover:not(:disabled){background:var(--rc-navy);border-color:var(--rc-navy)}.rc-production-shell .lab-button.secondary,.rc-production-shell .production-message-types .lab-button{color:var(--rc-primary);border-color:var(--rc-line)}.rc-production-shell .lab-button.secondary:hover:not(:disabled){background:var(--rc-elevated);border-color:var(--rc-line)}.rc-production-shell .production-message-types .lab-button[aria-pressed=true],.rc-production-shell .production-message-types .lab-button[aria-pressed=true]:hover:not(:disabled){color:var(--rc-text-primary);background:var(--rc-primary);border-color:var(--rc-primary)}.rc-production-shell .client-avatar{color:var(--rc-primary);background:var(--rc-outbound)}.rc-production-shell .rc-cases-table th{color:var(--rc-muted);background:var(--rc-surface)}.rc-production-shell .rc-cases-table tbody tr:hover{background:var(--rc-surface)}.rc-production-shell .production-conversation .lab-conversation-messages{background:linear-gradient(160deg, var(--rc-elevated), var(--rc-elevated))}.rc-production-shell .production-conversation .lab-message>div{box-shadow:0 2px 6px color-mix(in srgb, var(--rc-bg-main) 3%, transparent)}.rc-production-shell .production-conversation .lab-message.outbound>div{background:var(--rc-outbound);border-color:var(--rc-line)}.rc-production-shell .production-recorder,.rc-production-shell .production-template-preview{background:var(--rc-elevated);border-color:var(--rc-line)}.production-message-sound{color:var(--rc-text)}.production-message-sound button{color:var(--rc-primary);border-color:var(--rc-line)}.production-message-sound small{color:var(--rc-muted)}.rc-production-shell button:focus-visible,.rc-production-shell a:focus-visible,.rc-production-shell input:focus-visible,.rc-production-shell select:focus-visible,.rc-production-shell textarea:focus-visible,.rc-production-shell summary:focus-visible,.production-message-sound button:focus-visible{outline-color:var(--rc-primary);box-shadow:0 0 0 5px #08eeff1f}.production-login{border-color:var(--rc-line);box-shadow:0 12px 36px color-mix(in srgb, var(--rc-bg-main) 8%, transparent)}.production-login .brand-mark{background:url(/app/assets/rc-logo-blue.svg) 0/contain no-repeat;width:min(100%,320px);height:54px}.production-login .brand-mark>*{opacity:0}.production-login .lab-eyebrow{color:var(--rc-primary)}.production-login h1{color:var(--rc-navy)}.rc-landing-origin{border-bottom:1px solid var(--rc-line);background:var(--rc-elevated);flex-shrink:0;margin:0;padding:9px 16px;font-size:13px}.rc-landing-origin summary{cursor:pointer;flex-wrap:wrap;align-items:center;gap:5px 10px;min-height:28px;display:flex}.rc-landing-origin summary>span:first-child{color:var(--rc-muted)}.rc-landing-origin summary strong{color:var(--rc-navy)}.rc-landing-origin>div{overflow-wrap:anywhere;max-height:160px;padding-top:8px;overflow-y:auto}.rc-landing-origin p{margin:0 0 6px}.rc-landing-origin dl{gap:5px;margin:0;display:grid}.rc-landing-origin dl>div{grid-template-columns:minmax(100px,1fr) minmax(0,2fr);gap:8px;display:grid}.rc-landing-origin dt{color:var(--rc-muted)}.rc-landing-origin dd{margin:0}.rc-row-contact .rc-last-preview{text-overflow:ellipsis;white-space:nowrap;min-width:0;max-width:100%;overflow:hidden}.rc-conversation-row.unread .rc-row-contact>strong{color:var(--rc-text);font-weight:800}.rc-conversation-row.unread .rc-row-meta>span{color:var(--rc-action-blue);font-weight:700}:root{--rc-message-blue:var(--rc-blue);--rc-space-4:4px;--rc-space-8:8px;--rc-space-12:12px;--rc-space-16:16px;--rc-space-20:20px;--rc-space-24:24px;--rc-radius-8:8px;--rc-radius-12:12px;--rc-radius-16:16px}.rc-icon{vertical-align:middle;flex:0 0 22px;width:22px;height:22px;display:inline-block}.rc-production-shell .main-stage{min-width:0}.rc-production-shell .lab-content{grid-template-columns:minmax(0,1fr);gap:12px;max-width:none;margin:0;padding:12px;display:grid}.rc-production-shell .lab-content>*,.rc-production-shell .lab-metrics,.rc-production-shell .lab-origins,.rc-production-shell .queue-table-wrap{min-width:0}.rc-production-shell .queue-table-wrap{overscroll-behavior-x:contain;max-width:100%;overflow-x:auto}.rc-production-shell .panel{box-shadow:none;border-radius:8px}.rc-production-shell .lab-button{border-radius:8px;min-height:44px;padding:9px 14px;font-size:13px;font-weight:600}.rc-production-shell .lab-button:disabled{opacity:.5;cursor:default}.rc-topbar{z-index:20;background:var(--rc-surface);border-bottom:1px solid var(--rc-line);max-width:none;min-height:64px;padding:10px 16px;position:sticky;top:0}.rc-brand{gap:10px}.rc-topbar .rc-brand{flex:1 1 0;min-width:0}.rc-topbar .rc-brand>div{min-width:0}.rc-topbar .rc-brand p{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.rc-brand h1{letter-spacing:-.025em;font-size:17px;font-weight:700}.rc-brand p{margin:1px 0 0;font-size:12px}.rc-brand-monogram{width:38px;height:38px;box-shadow:none;border-radius:3px;flex:0 0 38px}.rc-topbar-utilities{flex:none;align-items:center;gap:10px;display:flex}.rc-access>summary,.rc-notifications>summary{min-height:44px;box-shadow:none;color:var(--rc-text);cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:center;gap:8px;padding:6px 8px;font-size:12px;list-style:none;display:flex}.rc-access>summary:after{content:none}.rc-access>summary::-webkit-details-marker{display:none}.rc-notifications>summary::-webkit-details-marker{display:none}.rc-notifications,.rc-notifications>summary,.rc-access>summary,.rc-inbox-search,.rc-icon-button{position:relative}.rc-notifications:not([open])>.rc-notifications-body,.rc-access:not([open])>.rc-access-body,.rc-production-shell .rc-disclosure:not([open])>:not(summary),.rc-production-shell .rc-waiting-disclosure:not([open])>:not(summary){display:none}.rc-access-body,.rc-notifications-body{border:1px solid var(--rc-line);background:var(--rc-surface);width:min(360px,100vw - 24px);box-shadow:0 16px 48px color-mix(in srgb, var(--rc-bg-main) 10%, transparent);color:var(--rc-text);z-index:30;border-radius:12px;padding:20px;position:absolute;top:calc(100% + 8px);right:0}.rc-notifications-heading{justify-content:space-between;align-items:center;gap:8px;margin-bottom:14px;display:flex}.rc-notifications-heading h2{margin:0;font-size:16px}.rc-notifications-body .production-message-sound{gap:8px;margin:0;padding:0;font-size:13px}.rc-notifications-body .production-seller-push{border-top:1px solid var(--rc-line);margin:14px 0 0;padding:14px 0 0;font-size:13px}.rc-user-avatar{width:28px;height:28px;color:var(--rc-primary);background:var(--rc-outbound);border-radius:50%;justify-content:center;align-items:center;display:flex}.rc-rail-brand,.rc-rail-note{display:none}.rc-production-shell .rc-navigation{z-index:19;max-width:none;padding:4px 12px calc(4px + env(safe-area-inset-bottom));border-top:1px solid var(--rc-line);background:var(--rc-surface);border-bottom:0;justify-content:space-around;align-items:center;gap:4px;margin:0;display:flex;position:fixed;inset:auto 0 0}.rc-production-shell .rc-navigation button{min-width:0;min-height:58px;box-shadow:none;color:var(--rc-muted);background:0 0;border:0;border-radius:0;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:4px;padding:8px 4px;font-size:11px;font-weight:500;display:flex;position:relative}.rc-production-shell .rc-navigation button.active{color:var(--rc-primary);box-shadow:none;background:0 0;border:0}.rc-production-shell .rc-navigation button.active:after{content:"";background:var(--rc-yellow);border-radius:2px;width:42px;height:3px;position:absolute;bottom:3px}.rc-production-shell .rc-navigation button:hover:not(:disabled){background:var(--rc-bg)}.rc-production-shell .rc-icon-button{justify-content:center;align-items:center;width:44px;padding:0;display:inline-flex}.rc-conversation-workspace,.rc-detail-workspace{min-width:0}.rc-production-shell .rc-inbox{background:var(--rc-surface);flex-direction:column;min-width:0;display:flex;overflow:visible}.rc-inbox-heading{justify-content:space-between;align-items:center;gap:8px;padding:12px 16px;display:flex}.rc-inbox-heading h2{margin:0;font-size:18px;line-height:1.4}.rc-inbox-heading small{color:var(--rc-muted);font-size:11px}.rc-inbox-tools{gap:4px;display:flex}.rc-inbox-search{border:1px solid var(--rc-line);background:var(--rc-bg);border-radius:8px;align-items:center;gap:8px;min-width:0;margin:12px 16px 4px;padding:0 10px;display:flex}.rc-production-shell .rc-inbox-search input{outline-offset:0;width:100%;min-width:0;min-height:44px;font:inherit;color:var(--rc-text);background:0 0;border:0;padding:8px 0;font-size:14px}.rc-inbox-search .rc-icon{width:22px;height:22px}.rc-inbox-tabs{justify-content:space-between;gap:2px;padding:0 12px;display:flex}.rc-inbox-tabs button{min-width:0;min-height:44px;font:inherit;color:var(--rc-muted);cursor:pointer;white-space:nowrap;background:0 0;border:0;padding:10px 4px;font-size:11px;position:relative}.rc-inbox-tabs button.active{color:var(--rc-primary);font-weight:650}.rc-inbox-tabs button.active:after{content:"";background:var(--rc-primary);height:2px;position:absolute;bottom:4px;left:4px;right:4px}.rc-inbox-list{min-height:200px}.rc-inbox-list ul{margin:0;padding:0;list-style:none}.rc-conversation-row{border:0;border-top:1px solid var(--rc-line);background:var(--rc-surface);text-align:left;width:100%;min-width:0;min-height:82px;font:inherit;cursor:pointer;align-items:center;gap:10px;padding:16px;display:flex}.rc-conversation-row:hover:not(:disabled){background:var(--rc-elevated)}.rc-conversation-row.selected{background:var(--rc-outbound)}.rc-conversation-row:disabled{cursor:default}.rc-contact-avatar{background:var(--rc-outbound);width:40px;height:40px;color:var(--rc-primary);border-radius:50%;flex:0 0 40px;justify-content:center;align-items:center;font-size:12px;font-weight:600;display:flex}.rc-row-contact{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.rc-row-contact strong{color:var(--rc-text);overflow-wrap:anywhere;font-size:13px;font-weight:650;line-height:1.4;display:block}.rc-row-contact small{color:var(--rc-muted);font-size:11px;line-height:1.45}.rc-inbox-state{border:1px solid var(--rc-line);max-width:100%;color:var(--rc-text);background:var(--rc-bg);overflow-wrap:anywhere;border-radius:6px;align-self:flex-start;padding:3px 7px;font-size:11px;font-weight:650;line-height:1.35}.rc-inbox-state[data-kind=new]{color:var(--rc-info-text,var(--rc-text));background:var(--rc-info-bg,var(--rc-elevated))}.rc-inbox-state[data-kind=waiting],.rc-inbox-state[data-kind=return]{color:var(--rc-warning-text);background:var(--rc-warning-bg)}.rc-row-meta{max-width:100px;color:var(--rc-muted);flex-direction:column;flex:none;align-items:flex-end;gap:6px;font-size:11px;display:flex}.rc-row-meta time{text-align:right;white-space:normal}.rc-row-meta>span{color:var(--rc-primary)}.rc-inbox-caption{min-width:0;margin-top:auto;padding:12px 16px 0}.rc-inbox-caption>small{color:var(--rc-muted);margin-bottom:10px;font-size:10px;line-height:1.5;display:block}.rc-production-shell .rc-inbox-pagination{border-top:0;gap:4px;padding:10px 16px;font-size:11px}.rc-production-shell .rc-inbox-pagination .lab-button{min-height:44px;padding:7px 8px;font-size:11px}.rc-production-shell .rc-query-filters{margin:0}.rc-query-filters>summary{align-items:center;gap:8px;min-height:44px;padding:12px;font-size:12px;display:flex}.rc-production-shell .rc-query-filters .lab-filters{border:0;grid-template-columns:minmax(0,1fr);gap:10px;padding:12px;font-size:12px;display:grid}.rc-production-shell .rc-query-filters label,.rc-production-shell .rc-query-filters small{min-width:0;font-size:11px}.rc-production-shell input[type=date],.rc-production-shell input[type=datetime-local]{box-sizing:border-box;width:100%;min-width:0;max-width:100%;min-height:44px}.rc-production-shell input[type=date]::-webkit-date-and-time-value{text-align:left}.rc-production-shell input[type=datetime-local]::-webkit-date-and-time-value{text-align:left}.rc-production-shell .production-waiting{background:0 0;border:0;border-radius:8px;margin:0 16px;padding:0}.rc-waiting-disclosure>summary{background:var(--rc-warning-bg);min-height:44px;color:var(--rc-navy);cursor:pointer;border-radius:6px;align-items:center;gap:8px;padding:10px;font-size:12px;list-style:none;display:flex}.rc-waiting-disclosure>summary::-webkit-details-marker{display:none}.rc-waiting-disclosure>summary strong{flex:1;font-weight:500}.rc-waiting-disclosure>header{padding:12px 0 8px;display:block}.rc-waiting-disclosure h2{margin:0 0 4px;font-size:13px}.rc-waiting-disclosure header small,.rc-waiting-disclosure>small{font-size:11px}.rc-waiting-disclosure header .lab-button{width:100%;margin-top:10px;font-size:11px}.rc-production-shell .production-waiting ul{margin:10px 0}.rc-production-shell .production-waiting li{border-radius:4px;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:10px;font-size:11px;display:grid}.rc-production-shell .production-waiting li strong{overflow-wrap:anywhere;font-size:12px}.rc-production-shell .production-waiting li .lab-button{grid-column:1/-1;width:100%;min-height:44px;font-size:11px}.rc-waiting-state{margin:8px 0;font-size:11px}.rc-production-shell .lab-detail{flex-direction:column;gap:0;min-width:0;display:flex}.rc-production-shell .lab-detail-heading{justify-content:space-between;gap:6px;margin:0;padding:8px 0;display:flex}.rc-production-shell .lab-detail-heading .lab-button{min-height:44px;padding:8px 10px;font-size:12px}.rc-production-shell .production-conversation{border-radius:8px;flex-direction:column;min-width:0;display:flex;overflow:visible}.rc-production-shell .production-conversation .rc-thread-heading{flex-wrap:nowrap;align-items:center;gap:10px;min-height:68px;padding:12px 16px;display:flex}.rc-thread-heading>div{flex:1;min-width:0}.rc-production-shell .rc-thread-heading h2{margin:0;font-size:15px;font-weight:650;line-height:1.35}.rc-production-shell .rc-thread-heading p{margin:3px 0 0;font-size:10px;line-height:1.45}.rc-thread-heading .lab-button{flex-shrink:0;width:44px;padding:0}.rc-production-shell .production-contact-name{border-bottom:1px solid var(--rc-line);margin:0;padding:8px 16px;font-size:12px}.rc-production-shell .production-conversation .production-contact-name .lab-conversation-compose-actions{flex-flow:row;justify-content:space-between;align-items:center;gap:12px;display:flex}.rc-production-shell .production-contact-name>.lab-conversation-compose-actions>span{overflow-wrap:anywhere;min-width:0}.rc-production-shell .production-conversation .production-contact-name .lab-conversation-compose-actions .lab-button{flex:none;width:auto;min-height:44px;padding:8px 10px;font-size:11px}.rc-production-shell .production-contact-name .lab-action-form{padding:4px 0}.rc-production-shell .production-contact-name .lab-action-form .lab-conversation-compose-actions{gap:8px;display:flex}.rc-thread-waiting{background:var(--rc-warning-bg);min-height:44px;color:var(--rc-navy);border-radius:6px;align-items:center;gap:8px;margin:10px 12px 0;padding:10px;font-size:12px;display:flex}.rc-thread-waiting time{white-space:nowrap;margin-left:auto;font-weight:600}.rc-thread-waiting.waiting-urgent{background:var(--rc-error-bg);color:var(--rc-error-text)}.rc-send-policy-details{border-bottom:1px solid var(--rc-line);color:var(--rc-muted);padding:0 16px;font-size:11px}.rc-send-policy-details summary{cursor:pointer;min-height:32px;padding:6px 0}.rc-production-shell .production-send-policy{margin:0 0 10px;font-size:11px}.rc-thread-history{background:var(--rc-surface);overflow-anchor:none;flex:1;min-width:0;min-height:200px}.rc-new-messages{flex-shrink:0;align-self:center;margin:4px 12px}.rc-production-shell .production-conversation .lab-conversation-messages{background:var(--rc-surface);gap:14px;min-height:0;max-height:none;padding:16px;overflow:visible}.rc-production-shell .production-conversation .lab-message{max-width:min(85%,400px)}.rc-production-shell .production-conversation .lab-message>div{color:var(--rc-text);background:var(--rc-line);box-shadow:none;border:0;border-radius:10px 10px 10px 3px;padding:10px 12px}.rc-production-shell .production-conversation .lab-message.outbound>div{background:var(--rc-message-blue);color:var(--rc-text-primary);border:0;border-radius:10px 10px 3px}.rc-production-shell .production-conversation .lab-message p{color:inherit;margin:2px 0 6px;font-size:13px;line-height:1.5}.rc-production-shell .production-conversation .lab-message strong{color:inherit;font-size:10px}.rc-production-shell .production-conversation .lab-message small{color:var(--rc-muted);font-size:10px}.rc-production-shell .production-conversation .lab-message .status-failed{color:var(--rc-error-text);background:var(--rc-error-bg);border-radius:3px;padding:2px 4px}.rc-production-shell .production-conversation .lab-message .status-unknown{color:var(--rc-warning-text);background:var(--rc-warning-bg);border-radius:3px;padding:2px 4px}.rc-production-shell .production-media{max-width:min(340px,100%);font-size:11px}.rc-production-shell .production-media img,.rc-production-shell .production-media video{object-fit:contain;max-width:100%;max-height:280px}.rc-production-shell .production-media audio{min-width:0;max-width:100%}.rc-production-shell .production-conversation .lab-conversation-composer{background:var(--rc-surface);border-top:1px solid var(--rc-line);grid-template-columns:minmax(0,1fr) 44px;gap:8px;padding:10px 12px 12px;display:grid}.rc-production-shell .production-message-types{flex-wrap:nowrap;grid-column:1/-1;gap:2px;display:flex}.rc-production-shell .production-message-types .lab-button{min-height:44px;color:var(--rc-muted);background:var(--rc-surface);white-space:nowrap;border:0;border-radius:4px;flex:1;padding:8px 5px;font-size:11px}.rc-production-shell .production-message-types .lab-button[aria-pressed=true],.rc-production-shell .production-message-types .lab-button[aria-pressed=true]:hover:not(:disabled){color:var(--rc-primary);background:var(--rc-elevated);box-shadow:none}.rc-production-shell .lab-conversation-composer>label{grid-column:1/-1;font-size:12px}.rc-production-shell .lab-conversation-composer>label:has(textarea){grid-column:1;font-size:0}.rc-production-shell .production-conversation .lab-conversation-composer textarea{resize:vertical;border-radius:24px;height:48px;min-height:48px;max-height:140px;padding:12px;font-size:16px;line-height:1.4}.rc-production-shell .lab-conversation-composer>.lab-conversation-compose-actions{flex-flow:row;grid-column:2;justify-content:flex-end;align-items:flex-end;gap:0;display:flex}.rc-compose-policy{display:none}.rc-production-shell .lab-conversation-composer>.lab-conversation-compose-actions>.lab-button{background:var(--rc-message-blue);border-color:var(--rc-message-blue);width:44px;min-width:44px;height:44px;color:var(--rc-text-primary);border-radius:50%;padding:0}.rc-send-label{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.rc-production-shell .lab-conversation-composer>.lab-conversation-compose-actions .rc-icon{filter:brightness(0)invert()}.rc-production-shell .lab-conversation-composer>p,.rc-production-shell .lab-conversation-composer .production-recorder,.rc-production-shell .production-template-preview{grid-column:1/-1}.rc-production-shell .production-assistance{margin:10px 12px;font-size:12px}.rc-production-shell .rc-case-data{min-width:0;margin-top:8px}.rc-case-data>summary{min-height:52px;font-size:13px;font-weight:650}.rc-production-shell .rc-case-data-body{gap:0;padding:0 14px 14px;display:grid}.rc-production-shell .rc-case-data-body .panel{box-shadow:none;background:0 0;border:0;border-radius:0}.rc-production-shell .rc-case-data-body .panel-header{border:0;align-items:flex-start;gap:6px;padding:16px 0 8px}.rc-production-shell .rc-case-data-body .panel-header h2{align-items:center;gap:8px;font-size:13px;font-weight:650;display:flex}.rc-production-shell .rc-case-data-body>.rc-disclosure>summary,.rc-case-data>summary{align-items:center;gap:8px;display:flex}.rc-production-shell .rc-case-data-body .panel-header p{margin-top:4px;font-size:11px}.rc-production-shell .rc-case-data-body .lab-card-body{padding:0 0 16px;font-size:12px;line-height:1.5}.rc-production-shell .rc-case-data-body .lab-card-body p{margin:5px 0 10px}.rc-production-shell .rc-case-data-body .lab-detail-grid{flex-direction:column;gap:0;display:flex}.rc-production-shell .rc-case-data-body .lab-detail-grid>article{border-top:1px solid var(--rc-line)}.rc-production-shell .rc-case-data-body .lab-detail-grid>article:nth-child(3){order:-2}.rc-production-shell .rc-case-data-body .lab-detail-grid>article:nth-child(4){order:-1}.rc-production-shell .rc-case-data-body .lab-button{width:100%;min-height:44px;padding:8px;font-size:11px}.rc-production-shell .rc-case-data-body .lab-action-choice small{font-size:10px;line-height:1.4}.rc-production-shell .rc-contact-card .panel-header{display:block}.rc-production-shell .rc-contact-card .lab-stage{margin-top:6px;font-size:10px}.rc-production-shell .rc-contact-card .rc-dialer{padding:0 0 12px;display:block}.rc-production-shell .rc-dialer .lab-button{font-size:11px}.rc-production-shell .rc-dialer p{font-size:10px}.rc-contact-facts{margin:0 0 12px;font-size:11px}.rc-contact-facts summary{cursor:pointer;min-height:44px;padding:12px 0}.rc-production-shell .rc-contact-facts .lab-facts{grid-template-columns:minmax(0,1fr);gap:8px;padding:0;display:grid}.rc-production-shell .rc-contact-facts .lab-facts dd{font-size:12px}.rc-production-shell .rc-contact-facts .lab-detail-note{font-size:10px}.rc-production-shell .rc-confirmed-activity>summary{align-items:center;gap:8px;min-height:52px;font-size:12px;display:flex}.rc-confirmed-activity>summary span{color:var(--rc-muted);margin-left:auto;font-size:11px}.rc-confirmed-activity>ul{gap:8px;padding:0 16px 16px;list-style:none;display:grid}.rc-confirmed-activity>p{padding:0 16px;font-size:12px}.rc-confirmed-activity li{flex-wrap:wrap;align-items:center;gap:8px;font-size:11px;display:flex}.rc-production-shell .production-private-panel{box-shadow:none;border-radius:8px;margin:0}.rc-production-shell .production-private-panel>summary{padding:14px 16px;font-size:13px}.rc-production-shell .production-private-panel>summary strong{font-size:14px}.rc-production-shell .production-private-panel>summary small{font-size:11px}.rc-production-shell .private-panel-body{padding:16px}.rc-production-shell .private-period{gap:10px}.rc-production-shell .private-period label{font-size:12px}.rc-production-shell .private-period-caption{font-size:11px}.rc-production-shell .private-ranking{border-radius:8px}.rc-production-shell .private-ranking p{font-size:12px}.rc-production-shell .private-metrics article{border:1px solid var(--rc-line);background:var(--rc-surface);border-radius:8px}.rc-production-shell .private-metrics span{font-size:11px}.private-assessment{border:1px solid var(--rc-line);background:var(--rc-surface);border-radius:8px;margin:16px 0;padding:16px}.private-assessment header{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.private-assessment h3{margin:0;font-size:15px}.private-assessment header p,.private-assessment-targets{color:var(--rc-muted);margin:4px 0 12px;font-size:11px}.private-only-label{background:var(--rc-bg);border-radius:4px;padding:3px 7px;font-size:10px}.private-assessment-list{margin:0;padding:0;list-style:none}.private-assessment-list li{border-top:1px solid var(--rc-line);align-items:center;gap:12px;padding:12px 0;display:flex}.private-grade{background:var(--rc-elevated);width:36px;height:36px;color:var(--rc-muted);border-radius:8px;flex:0 0 36px;justify-content:center;align-items:center;font-size:16px;font-weight:700;display:flex}.assessment-A .private-grade{color:var(--rc-success-text);background:var(--rc-success-bg)}.assessment-B .private-grade{color:var(--rc-primary);background:var(--rc-outbound)}.assessment-C .private-grade{color:var(--rc-warning-text);background:var(--rc-warning-bg)}.assessment-D .private-grade{color:var(--rc-error-text);background:var(--rc-error-bg)}.private-assessment-list li>div{flex:1;min-width:0}.private-assessment-list li strong{overflow-wrap:anywhere;font-size:13px;display:block}.private-assessment-list li small{color:var(--rc-muted);margin-top:4px;font-size:10px;line-height:1.45;display:block}.private-assessment-list li b{text-align:right;max-width:90px;font-size:12px}.private-grade-legend{color:var(--rc-muted);flex-wrap:wrap;gap:12px;margin:12px 0;font-size:10px;display:flex}.private-assessment .private-secondary p{font-size:12px;line-height:1.6}.private-assessment-form{grid-template-columns:repeat(3,minmax(0,1fr)) auto;align-items:end;gap:10px;margin:14px 0;display:grid}.private-assessment-form label{gap:6px;min-width:0;font-size:11px;display:grid}.private-assessment-form input{border:1px solid var(--rc-line);width:100%;min-width:0;min-height:44px;font:inherit;border-radius:8px;padding:10px}.private-assessment-form button{min-height:44px}@media (width<=899px){.private-assessment-form{grid-template-columns:minmax(0,1fr)}.private-assessment-list li{gap:8px}}.rc-conversation-welcome{display:none}.rc-production-shell .lab-footer{margin:0;padding:12px 0 0;font-size:10px}.rc-production-shell .lab-opportunity-stats{gap:10px}.rc-production-shell .lab-opportunity-stats .panel{padding:14px}.rc-production-shell .lab-opportunity-stats small{font-size:12px}.rc-production-shell .panel-header{padding:16px}.rc-production-shell .panel-header h2{font-size:16px}.rc-production-shell .panel-header p{font-size:12px}.rc-production-shell .lab-form-dialog{border-radius:12px;max-width:min(560px,100vw - 24px);padding:0}.rc-production-shell .lab-form-dialog .lab-action-form{padding:20px}.rc-production-shell :is(button,a,summary,input,textarea,select):focus-visible{outline:2px solid var(--rc-primary);outline-offset:2px}@media (width>=900px){.rc-production-shell .main-stage{margin-left:128px}.rc-production-shell .rc-navigation{background:var(--rc-navy);border:0;flex-direction:column;justify-content:flex-start;align-items:stretch;gap:8px;width:128px;padding:18px 8px;display:flex;inset:0 auto 0 0}.rc-rail-brand{padding:0 12px 20px;display:block}.rc-rail-brand .rc-brand-monogram{border:1px solid var(--rc-info);width:46px;height:46px}.rc-production-shell .rc-navigation button{min-height:46px;color:var(--rc-text-primary);border-radius:6px;flex-direction:row;flex:none;justify-content:flex-start;gap:8px;padding:10px 8px;font-size:11px}.rc-production-shell .rc-navigation button .rc-icon{filter:brightness(0)invert()}.rc-production-shell .rc-navigation button.active{color:var(--rc-text-primary);background:var(--rc-blue)}.rc-production-shell .rc-navigation button.active:after{width:3px;height:auto;top:4px;bottom:4px;left:-8px}.rc-production-shell .rc-navigation button:hover:not(:disabled){background:var(--rc-blue)}.rc-rail-note{color:var(--rc-line);margin:auto 0 0;padding:8px 12px;font-size:10px;line-height:1.5;display:block}.rc-topbar{min-height:64px}.rc-topbar .rc-brand-monogram{display:none}.rc-production-shell .lab-content{padding:12px}.rc-conversation-workspace{grid-template-columns:280px minmax(0,1fr);align-items:start;gap:8px;display:grid}.rc-production-shell .rc-inbox{min-height:calc(100dvh - 88px);position:sticky;top:76px}.rc-production-shell .rc-inbox-list{overscroll-behavior:contain;min-height:200px;max-height:calc(100dvh - 380px);overflow-y:auto}.rc-conversation-welcome{background:var(--rc-surface);border:1px solid var(--rc-line);text-align:center;border-radius:8px;flex-direction:column;justify-content:center;align-items:center;min-height:calc(100dvh - 88px);padding:32px;display:flex}.rc-conversation-welcome .rc-brand-monogram{width:64px;height:64px;margin-bottom:16px}.rc-conversation-welcome h2{margin:0 0 10px;font-size:23px}.rc-conversation-welcome p{color:var(--rc-muted);font-size:13px}.rc-conversation-welcome small{color:var(--rc-muted);margin-top:20px;font-size:11px}.rc-production-shell .production-conversation{height:calc(100dvh - 140px);min-height:500px}.rc-production-shell .production-conversation>:not(.rc-thread-history){flex-shrink:0}.rc-production-shell .rc-thread-history{overscroll-behavior:contain;min-height:120px;max-height:none;overflow-y:auto}.rc-production-shell .production-conversation .lab-conversation-messages{min-height:240px}.rc-production-shell .production-conversation .lab-conversation-composer{margin-top:auto}.rc-production-shell .lab-conversation-composer textarea{font-size:14px}.rc-production-shell .lab-detail-heading{padding-top:0}}@media (width>=1100px){.rc-detail-workspace{grid-template-columns:minmax(0,1fr) 260px;align-items:start;gap:8px;display:grid}.rc-production-shell .rc-case-data{height:calc(100dvh - 140px);min-height:500px;margin:0}.rc-production-shell .rc-case-data-body{overscroll-behavior:contain;max-height:calc(100dvh - 192px);overflow-y:auto}.rc-production-shell .rc-case-data>summary{min-height:50px;padding:16px 14px;font-size:12px}.rc-production-shell .lab-content>.rc-query-filters .lab-filters{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width>=1500px){.rc-detail-workspace{grid-template-columns:minmax(0,1fr) 300px}.rc-conversation-workspace{grid-template-columns:310px minmax(0,1fr)}}@media (width<=899px){.rc-production-shell .main-stage{padding-bottom:calc(70px + env(safe-area-inset-bottom))}.rc-topbar{background:var(--rc-navy);color:var(--rc-text-primary);padding-top:calc(10px + env(safe-area-inset-top))}.rc-brand h1,.rc-brand p,.rc-access>summary,.rc-notifications>summary{color:var(--rc-text-primary)}.rc-notifications>summary .rc-icon{filter:brightness(0)invert()}.rc-notifications{position:static}.rc-notifications-body{max-height:calc(100dvh - 160px);top:calc(100% + 8px);right:12px;overflow-y:auto}.rc-access>summary .rc-user-avatar{display:none}.rc-access>summary .rc-icon{flex-basis:16px;width:16px}.rc-access-body{top:calc(100% + 4px)}.rc-production-shell .lab-content{padding:12px}.rc-detail-open .rc-inbox,.rc-production-shell.rc-detail-open .rc-navigation{display:none}.rc-production-shell.rc-detail-open .main-stage{padding-bottom:12px}.rc-production-shell.rc-detail-open .lab-content{padding:0 12px 12px}.rc-production-shell .rc-thread-history{overscroll-behavior:contain;min-height:min(240px,58dvh);max-height:58dvh;overflow-y:auto}.rc-production-shell .production-conversation .lab-conversation-composer{z-index:5;box-shadow:0 -4px 18px color-mix(in srgb, var(--rc-bg-main) 2%, transparent);position:sticky;bottom:0}.rc-production-shell .lab-detail-heading .lab-button{min-height:44px}.rc-production-shell .lab-detail-grid,.rc-production-shell .lab-filters,.rc-production-shell .private-period{grid-template-columns:minmax(0,1fr)}.rc-production-shell .private-period input,.rc-production-shell .private-period button{width:100%;min-width:0}.rc-production-shell .private-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.rc-production-shell .private-metrics article{padding:12px}.rc-production-shell .private-metrics strong{overflow-wrap:anywhere;font-size:22px}.rc-production-shell .lab-history>header,.rc-production-shell .lab-card-body{padding:14px}}@media (width<=359px){.rc-topbar{gap:6px;padding-left:12px;padding-right:12px}.rc-topbar-utilities{gap:2px}.rc-brand{gap:7px}.rc-brand h1{font-size:15px}.rc-brand-monogram{flex-basis:32px;width:32px;height:32px}.rc-access>summary{gap:4px;font-size:11px}.rc-production-shell .production-message-types .lab-button{padding:8px 3px;font-size:10px}.rc-conversation-row{gap:8px;padding-left:12px;padding-right:12px}}@media (prefers-reduced-motion:reduce){.rc-production-shell *{scroll-behavior:auto}}.rc-inbox-labels{border-bottom:1px solid var(--rc-border,var(--rc-line));gap:8px;min-width:0;padding:10px 14px;display:grid}.rc-inbox-labels label{color:var(--rc-muted,var(--rc-muted));gap:5px;font-size:12px;display:grid}.rc-inbox-labels select{border:1px solid var(--rc-border,var(--rc-line));background:var(--rc-surface);min-width:0;max-width:100%;min-height:40px;color:var(--rc-ink,var(--rc-text));border-radius:8px;padding:7px}.rc-inbox-labels .panel-header,.rc-inbox-labels .lab-card-body{padding:10px}.rc-row-contact>span[aria-label]{margin-top:5px}:root{--rc-blue:#0b2e62;--rc-yellow:#ffc107;--rc-bg-main:#0e1726;--rc-bg-card:#14233a;--rc-bg-elevated:#1b2d4a;--rc-color-border:#263b5d;--rc-text-primary:#f8fafc;--rc-text-secondary:#94a3b8;--rc-text-disabled:#64748b;--rc-success:#22c55e;--rc-warning:#f59e0b;--rc-danger:#ef4444;--rc-info:#3b82f6;--rc-accent-secondary:#8b5cf6;--rc-financial:#06b6d4;--rc-action-blue:var(--rc-blue);--rc-navy:var(--rc-blue);--rc-message-blue:var(--rc-blue);--rc-bg:var(--rc-bg-main);--rc-surface:var(--rc-bg-card);--rc-elevated:var(--rc-bg-elevated);--rc-line:var(--rc-color-border);--rc-border:var(--rc-line);--rc-text:var(--rc-text-primary);--rc-ink:var(--rc-text);--rc-muted:var(--rc-text-secondary);--rc-disabled:var(--rc-text-disabled);--rc-primary:var(--rc-text);--rc-outbound:var(--rc-elevated);--rc-success-text:var(--rc-success);--rc-warning-text:var(--rc-yellow);--rc-error-text:var(--rc-text-primary);--rc-info-text:var(--rc-text-primary);--rc-success-bg:color-mix(in srgb, var(--rc-success) 14%, var(--rc-surface));--rc-warning-bg:color-mix(in srgb, var(--rc-warning) 16%, var(--rc-surface));--rc-error-bg:color-mix(in srgb, var(--rc-danger) 16%, var(--rc-surface));--rc-info-bg:color-mix(in srgb, var(--rc-info) 18%, var(--rc-surface));--rc-board-new:var(--rc-bg);--rc-board-service:var(--rc-bg);--rc-board-quote:var(--rc-bg);--rc-board-followup:var(--rc-bg);--rc-board-sale:var(--rc-bg);--rc-stage-new:var(--rc-info);--rc-stage-service:var(--rc-info);--rc-stage-quote:var(--rc-warning);--rc-stage-followup:var(--rc-warning);--rc-stage-sale:var(--rc-success)}html[data-rc-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}html[data-rc-theme=light]{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--rc-bg:var(--rc-text-primary);--rc-surface:var(--rc-text-primary);--rc-elevated:color-mix(in srgb, var(--rc-blue) 8%, var(--rc-text-primary));--rc-line:var(--rc-text-secondary);--rc-text:var(--rc-blue);--rc-muted:var(--rc-color-border);--rc-primary:var(--rc-blue);--rc-success-text:var(--rc-blue);--rc-warning-text:var(--rc-blue);--rc-error-text:var(--rc-blue);--rc-info-text:var(--rc-blue)}.rc-production-shell .rc-rail-brand{color:var(--rc-text-primary);white-space:nowrap;letter-spacing:-.04em;font-size:19px;font-weight:750}.rc-rail-brand b{color:var(--rc-yellow,var(--rc-yellow))}.rc-theme-control{gap:6px;margin:14px 0;font-size:12px;display:grid}.rc-theme-control select{border:1px solid var(--rc-line);background:var(--rc-surface);min-height:44px;color:var(--rc-text);border-radius:8px;padding:8px}.rc-workbench-header{justify-content:space-between;align-items:center;gap:16px;padding:4px 0 16px;display:flex}.rc-workbench-header h1{letter-spacing:-.035em;margin:0 0 5px;font-size:23px}.rc-workbench-header p{color:var(--rc-muted);margin:0;font-size:12px;line-height:1.6}.rc-workbench-header>div{min-width:0}.rc-board-controls{align-items:center;gap:8px;display:flex}.rc-board-controls label{background:var(--rc-bg);border:1px solid var(--rc-line);border-radius:8px;align-items:center;gap:8px;padding:0 10px;display:flex}.rc-board-controls input{width:230px;min-height:44px;color:var(--rc-text);font:inherit;background:0 0;border:0;font-size:12px}.rc-workbench,.rc-seller-profiles{background:var(--rc-surface);border:1px solid var(--rc-line);border-radius:10px;min-width:0;padding:18px}.rc-board-filters{gap:12px;margin-bottom:16px;font-size:12px;display:flex}.rc-board-filters summary{cursor:pointer;align-items:center;gap:8px;min-height:44px;display:flex}.rc-board-filters label{flex-direction:column;gap:6px;margin:8px 12px 0 0;display:inline-flex}.rc-board-filters select{border:1px solid var(--rc-line);min-height:44px;color:var(--rc-text);background:var(--rc-surface);border-radius:6px;padding:6px}.rc-kanban-board{grid-template-columns:repeat(5,minmax(172px,1fr));align-items:start;gap:12px;padding-bottom:12px;display:grid;overflow-x:auto}.rc-kanban-column{border-radius:9px;min-width:0;min-height:420px;padding:10px}.column-lead{background:var(--rc-board-new)}.column-in_service{background:var(--rc-board-service)}.column-quoted{background:var(--rc-board-quote)}.column-followup{background:var(--rc-board-followup)}.column-won{background:var(--rc-board-sale)}.rc-kanban-column>header{padding:4px 2px 12px;font-size:12px}.rc-kanban-column h2{align-items:center;gap:7px;margin:0 0 6px;font-size:12px;display:flex}.rc-kanban-column h2 span{background:color-mix(in srgb, var(--rc-text) 6%, transparent);border-radius:10px;padding:2px 6px;font-size:10px}.rc-deal-card{background:var(--rc-surface);border:1px solid color-mix(in srgb, var(--rc-line) 65%, transparent);box-shadow:0 2px 3px color-mix(in srgb, var(--rc-bg-main) 2%, transparent);border-radius:8px;margin-bottom:9px;padding:12px 10px;position:relative}.rc-deal-card[draggable=true]{cursor:grab}.rc-deal-card[draggable=true]:active{cursor:grabbing}.rc-deal-open{width:100%;min-height:44px;color:var(--rc-text);text-align:left;cursor:pointer;background:0 0;border:0;align-items:center;gap:7px;padding:0;display:flex}.rc-deal-open strong{overflow-wrap:anywhere;min-width:0;font-size:12px;line-height:1.4}.rc-deal-avatar{background:var(--rc-outbound);width:30px;height:30px;color:var(--rc-primary);border-radius:50%;flex:0 0 30px;justify-content:center;align-items:center;font-size:10px;font-weight:650;display:inline-flex}.rc-deal-card>small{color:var(--rc-muted);overflow-wrap:anywhere;margin:5px 0;font-size:10px;display:block}.rc-deal-card footer{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px;margin-top:10px;font-size:11px;display:flex}.rc-deal-tags{flex-wrap:wrap;gap:4px;margin-top:6px;display:flex}.rc-deal-tags span{background:color-mix(in srgb, var(--tag-color) 14%, var(--rc-surface));color:var(--rc-text);border-left:3px solid var(--tag-color);border-radius:4px;padding:3px 5px;font-size:9px}.rc-deal-age{color:var(--rc-muted);white-space:nowrap;align-items:center;gap:3px;font-size:10px;display:inline-flex}.rc-deal-age .rc-icon{flex-basis:12px;width:12px;height:12px}.temperature-warm{color:var(--rc-warning-text)}.temperature-cold{color:var(--rc-primary)}.sla-attention{color:var(--rc-warning-text)}.sla-urgent{color:var(--rc-error-text)}.sla-normal{color:var(--rc-success-text)}.rc-card-move{margin-top:8px;font-size:10px}.rc-card-move summary{cursor:pointer;min-height:30px;color:var(--rc-primary);align-items:center;display:flex}.rc-card-move button{text-align:left;border:1px solid var(--rc-line);background:var(--rc-surface);width:100%;min-height:44px;color:var(--rc-text);cursor:pointer;padding:9px;display:block}.rc-column-empty{color:var(--rc-muted);padding:16px 4px;font-size:11px}.rc-board-note{color:var(--rc-muted);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;font-size:11px;display:flex}.rc-workbench-dialog{width:min(560px,100vw - 24px);max-height:calc(100dvh - 32px);overflow-y:auto}.rc-snippet-composer{min-width:0;position:relative}.rc-production-shell .rc-snippet-composer textarea{resize:vertical;width:100%;min-height:44px}.rc-production-shell .production-conversation .lab-conversation-composer .rc-snippet-composer>textarea{height:72px;min-height:72px}@media (width<=380px){.rc-production-shell .production-conversation .lab-conversation-composer .rc-snippet-composer>textarea{height:120px;min-height:120px}}.rc-slash-menu{z-index:9;border:1px solid var(--rc-line);background:var(--rc-surface);box-shadow:0 8px 30px color-mix(in srgb, var(--rc-bg-main) 19%, transparent);color:var(--rc-text);border-radius:9px;padding:10px;position:absolute;bottom:calc(100% + 8px);left:0;right:0}.rc-slash-menu>header{justify-content:space-between;align-items:center;gap:8px;padding:4px 4px 8px;font-size:12px;display:flex}.rc-slash-menu>header span{color:var(--rc-primary);font-size:10px}.rc-slash-menu [role=listbox]{max-height:min(320px,40dvh);overflow-y:auto}.rc-slash-menu [role=option]{text-align:left;width:100%;min-height:44px;color:var(--rc-text);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:5px;grid-template-columns:minmax(75px,1fr) 2fr auto;gap:8px;padding:9px;font-size:12px;display:grid}.rc-slash-menu [role=option].selected{background:var(--rc-outbound)}.rc-slash-menu [role=option] small{color:var(--rc-muted);font-size:10px}.rc-slash-menu>footer{color:var(--rc-muted);padding:8px 4px 0;font-size:10px}.rc-snippet-settings,.rc-slash-menu>footer button{min-height:30px;color:var(--rc-primary);cursor:pointer;background:0 0;border:0;padding:4px;font-size:10px}.rc-snippet-editor{z-index:10;border:1px solid var(--rc-line);background:var(--rc-surface);max-height:65dvh;box-shadow:0 8px 30px color-mix(in srgb, var(--rc-bg-main) 19%, transparent);border-radius:10px;padding:16px;font-size:12px;position:absolute;bottom:calc(100% + 8px);left:0;right:0;overflow-y:auto}.rc-snippet-editor header{justify-content:space-between;align-items:center;display:flex}.rc-snippet-editor button{border:1px solid var(--rc-line);background:var(--rc-bg);min-height:44px;color:var(--rc-text);cursor:pointer;border-radius:6px;margin:4px;padding:8px 10px}.rc-snippet-editor label{gap:5px;margin:10px 0;display:grid}.rc-snippet-editor :is(input,textarea,select){border:1px solid var(--rc-line);background:var(--rc-surface);width:100%;min-width:0;min-height:44px;color:var(--rc-text);font:inherit;border-radius:6px;padding:8px}.rc-snippet-library{gap:4px;padding:8px 0;display:flex;overflow-x:auto}.rc-snippet-library button{flex:none;font-size:11px}.rc-snippet-fields{grid-template-columns:1fr 2fr;gap:10px;display:grid}.rc-audio-transcript{border:1px solid var(--rc-line);background:var(--rc-outbound);color:var(--rc-text);border-radius:8px;margin-top:10px;padding:10px}.rc-audio-transcript summary{cursor:pointer;align-items:center;min-height:32px;font-size:12px;font-weight:650;display:flex}.rc-audio-transcript summary:after{content:"⌄";margin-left:auto}.rc-audio-transcript[open] summary:after{content:"⌃"}.rc-audio-transcript p{white-space:pre-wrap;font-size:13px;line-height:1.65}.rc-audio-transcript small,.rc-transcription-pending{color:var(--rc-muted);font-size:10px}.rc-my-performance{--rc-text:var(--rc-text-primary);--rc-muted:var(--rc-text-secondary);--rc-line:var(--rc-color-border);background:var(--rc-bg-main);color:var(--rc-text);border-radius:10px;min-width:0;padding:22px}.rc-period-chip{border:1px solid var(--rc-line);white-space:nowrap;border-radius:6px;align-items:center;gap:8px;padding:10px;font-size:11px;display:inline-flex}.rc-period-chip .rc-icon{width:16px;height:16px}.rc-performance-kpis{grid-template-columns:1fr 1fr 1.3fr;gap:16px;display:grid}.rc-my-performance article{background:var(--rc-bg-card);border:1px solid var(--rc-color-border);border-radius:9px;min-width:0;padding:18px}.rc-my-performance h2{margin:0 0 16px;font-size:13px;font-weight:650}.rc-my-performance article>small{color:var(--rc-muted);font-size:10px;line-height:1.7;display:block}.rc-performance-gauge{background:conic-gradient(var(--rc-yellow) var(--gauge-progress,0%), var(--rc-color-border) 0);border-radius:50%;width:148px;height:148px;margin:18px auto;padding:8px;transform:rotate(-90deg)}.rc-performance-gauge.on-target{background:conic-gradient(var(--rc-yellow) var(--gauge-progress,0%), var(--rc-color-border) 0)}.rc-performance-gauge>div{background:var(--rc-bg-card);border-radius:50%;flex-direction:column;justify-content:center;align-items:center;gap:7px;width:100%;height:100%;display:flex;transform:rotate(90deg)}.rc-performance-gauge strong{letter-spacing:-.03em;font-size:21px}.rc-performance-gauge small{color:var(--rc-muted);font-size:11px}.rc-performance-funnel>div{grid-template-columns:minmax(80px,1fr) auto minmax(40px,1fr);align-items:center;gap:12px;margin:18px 0;font-size:11px;display:grid}.rc-funnel-track{background:var(--rc-color-border);border-radius:5px;height:6px}.rc-funnel-track i{background:var(--rc-info);border-radius:5px;height:100%;display:block}.rc-performance-bottom{grid-template-columns:1.4fr 1fr;gap:16px;margin-top:16px;display:grid}.rc-performance-chart{border-bottom:1px solid var(--rc-color-border);background:repeating-linear-gradient(to top, transparent 0, transparent 44px, color-mix(in srgb, var(--rc-color-border) 33%, transparent) 45px);align-items:end;gap:5px;height:180px;padding-top:10px;display:flex}.rc-performance-chart>div{flex:1;align-items:end;min-width:2px;height:100%;display:flex}.rc-performance-chart i{background:var(--rc-info);border-radius:3px 3px 0 0;width:100%;min-height:0;display:block}.rc-chart-axis{color:var(--rc-muted);justify-content:space-between;margin-top:10px;font-size:10px;display:flex}.rc-assessment-label{color:var(--rc-yellow);font-size:16px}.rc-performance-status p,.rc-performance-status li{color:var(--rc-muted);font-size:12px;line-height:1.7}.rc-performance-status ul{padding-left:16px}.rc-sale-reward{z-index:40;border:1px solid var(--rc-success);background:var(--rc-success-bg);width:min(390px,100vw - 32px);color:var(--rc-success-text);box-shadow:0 4px 20px color-mix(in srgb, var(--rc-bg-main) 12%, transparent);border-radius:10px;align-items:center;gap:14px;padding:18px;animation:.2s ease-out rc-confirm-in;display:flex;position:fixed;bottom:24px;right:24px}.rc-sale-reward>span{background:var(--rc-success);width:32px;height:32px;color:var(--rc-text-primary);border-radius:50%;justify-content:center;align-items:center;font-size:20px;display:flex}.rc-sale-reward strong{font-size:14px}.rc-sale-reward p{margin:5px 0 0;font-size:11px}.rc-sale-reward button{color:inherit;cursor:pointer;background:0 0;border:0;min-width:44px;min-height:44px;margin-left:auto;font-size:22px}@keyframes rc-confirm-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.rc-seller-directory{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.rc-seller-profile-card{text-align:left;border:1px solid var(--rc-line);background:var(--rc-surface);color:var(--rc-text);font:inherit;cursor:pointer;border-radius:10px;grid-template-columns:40px 1fr;align-items:center;gap:12px;padding:18px;display:grid}.rc-seller-profile-card .rc-deal-avatar{width:38px;height:38px}.rc-seller-profile-card>span:not(.rc-deal-avatar){grid-column:2;font-size:11px;line-height:1.7}.rc-seller-profile-card>span:last-child{color:var(--rc-primary);justify-content:space-between;align-items:center;margin-top:8px;display:flex}.rc-seller-profile-card .rc-icon{width:15px}.rc-presence-state small{color:var(--rc-muted);display:block}.rc-observation-tabs{border-bottom:1px solid var(--rc-line);gap:16px;display:flex}.rc-observation-tabs button{min-height:44px;color:var(--rc-muted);font:inherit;cursor:pointer;background:0 0;border:0;border-bottom:3px solid #0000;padding:10px 4px;font-size:13px}.rc-observation-tabs button[aria-current=page]{border-bottom-color:var(--rc-yellow);color:var(--rc-primary)}.rc-readonly-banner{background:var(--rc-board-quote);border-radius:8px;align-items:center;gap:10px;padding:12px;font-size:12px;line-height:1.6;display:flex}.rc-observation-conversations{grid-template-columns:minmax(0,1fr);gap:16px;display:grid}.rc-observation-conversations.thread-open{grid-template-columns:minmax(260px,320px) minmax(0,1fr)}.rc-observation-list{border:1px solid var(--rc-line);border-radius:8px;min-width:0;min-height:200px;max-height:calc(100dvh - 310px);overflow-y:auto}.rc-observed-client{border-bottom:1px solid var(--rc-line);padding:12px}.rc-observed-client>button:first-child{width:100%;min-height:50px;color:var(--rc-text);text-align:left;cursor:pointer;background:0 0;border:0;align-items:center;gap:9px;padding:0;display:flex}.rc-observed-client button>span:nth-child(2){flex:1;min-width:0}.rc-observed-client strong{font-size:12px}.rc-observed-client small{overflow-wrap:anywhere;color:var(--rc-muted);font-size:11px;line-height:1.7;display:block}.rc-transfer-client{border:1px solid var(--rc-line);width:100%;min-height:44px;color:var(--rc-primary);background:var(--rc-surface);cursor:pointer;border-radius:6px;margin-top:8px;padding:8px;font-size:11px;display:block}.rc-observed-thread{border:1px solid var(--rc-line);border-radius:8px;min-width:0}.rc-observed-thread>header{border-bottom:1px solid var(--rc-line);justify-content:space-between;align-items:center;padding:12px;font-size:12px;display:flex}.rc-observed-thread>header button{min-height:44px;color:var(--rc-primary);cursor:pointer;background:0 0;border:0}.rc-observed-thread .lab-conversation-messages{max-height:calc(100dvh - 390px);overflow-y:auto}.rc-observed-thread :is(audio,img){max-width:100%}html[data-rc-theme=dark] .rc-production-shell :is(.panel,.rc-inbox,.rc-conversation-row,.rc-conversation-welcome,.production-conversation,.rc-case-data,.rc-navigation,.lab-conversation-composer,.rc-access-body,.rc-notifications-body){background:var(--rc-surface);color:var(--rc-text);border-color:var(--rc-line)}html[data-rc-theme=dark] .rc-production-shell :is(input,textarea,select,.lab-button.secondary){background:var(--rc-bg);color:var(--rc-text);border-color:var(--rc-line)}html[data-rc-theme=dark] .rc-production-shell .lab-message.inbound>div{background:var(--rc-elevated);color:var(--rc-text)}html[data-rc-theme=dark] .rc-production-shell :is(.rc-thread-heading,.lab-conversation-compose-actions,.rc-send-policy-details){border-color:var(--rc-line)}html[data-rc-theme=dark] .rc-production-shell .rc-conversation-row.selected{background:var(--rc-outbound)}html[data-rc-theme=dark] .rc-production-shell :is(.main-stage,.lab-content,.production-conversation .lab-conversation-messages){background:var(--rc-bg)}html[data-rc-theme=dark] .rc-production-shell :is(h1,h2,h3,h4,summary,label,.rc-thread-heading strong,.rc-icon,.rc-presence-self strong){color:var(--rc-text)}html[data-rc-theme=dark] .rc-production-shell .rc-presence-self{background:var(--rc-surface);border-color:var(--rc-line)}html[data-rc-theme=dark] .rc-production-shell .lab-message small{color:var(--rc-muted)}html[data-rc-theme=dark] .rc-production-shell img.rc-icon{filter:brightness(0)invert()}html[data-rc-theme=dark] .rc-production-shell :is(.rc-waiting-strip,.rc-thread-waiting){color:var(--rc-bg-main)}html[data-rc-theme=dark] .rc-production-shell .rc-thread-waiting.waiting-urgent{color:var(--rc-error-text)}html[data-rc-theme=dark] .rc-production-shell :is(.rc-waiting-strip,.rc-thread-waiting) img.rc-icon{filter:brightness(0)}html[data-rc-theme=dark] .rc-production-shell :is(.rc-waiting-strip,.rc-thread-waiting) .rc-icon{color:var(--rc-bg-main)}html[data-rc-theme=dark] :is(.temperature-warm,.sla-attention){color:var(--rc-warning-text)}html[data-rc-theme=dark] .sla-urgent{color:var(--rc-error-text)}html[data-rc-theme=dark] .temperature-cold{color:var(--rc-primary)}@media (width>=900px){.rc-production-shell .rc-navigation{width:156px}.rc-production-shell .main-stage{margin-left:156px}.rc-production-shell .rc-navigation button{padding:10px 6px;font-size:11px}.rc-production-shell .rc-navigation{background:var(--rc-navy)!important}.rc-operational-notice{margin-left:168px;margin-right:12px}}@media (width>=1500px){.rc-workbench{padding:22px}.rc-kanban-column{min-height:560px}.rc-deal-card{padding:14px}}@media (width<=1199px){.rc-kanban-board{scroll-snap-type:x proximity;grid-template-columns:repeat(5,210px)}.rc-kanban-column{scroll-snap-align:start}.rc-seller-directory,.rc-performance-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.rc-performance-funnel{grid-column:1/-1}}@media (width<=899px){.rc-production-shell .rc-navigation{justify-content:flex-start;overflow-x:auto}.rc-production-shell .rc-navigation button{flex:1 0 72px;font-size:10px}.rc-workbench-header{flex-wrap:wrap}.rc-workbench-header h1{font-size:20px}.rc-board-controls{width:100%}.rc-board-controls label{flex:1;min-width:0}.rc-board-controls input{width:100%;min-width:0}.rc-workbench,.rc-seller-profiles{padding:14px}.rc-sale-reward{bottom:calc(90px + env(safe-area-inset-bottom));right:16px}.rc-observation-conversations.thread-open{grid-template-columns:minmax(0,1fr)}.rc-observation-conversations.thread-open .rc-observation-list{max-height:240px}.rc-seller-directory,.rc-performance-bottom{grid-template-columns:minmax(0,1fr)}.rc-my-performance{padding:16px}.rc-performance-kpis{gap:10px}.rc-my-performance article{padding:12px}.rc-performance-gauge{width:126px;height:126px}.rc-performance-gauge strong{font-size:18px}.rc-snippet-fields{grid-template-columns:minmax(0,1fr)}}@media (width<=379px){.rc-performance-kpis{grid-template-columns:minmax(0,1fr)}}@media (prefers-reduced-motion:reduce){.rc-sale-reward{animation:none}}.column-lead{--rc-stage-accent:var(--rc-stage-new)}.column-in_service{--rc-stage-accent:var(--rc-stage-service)}.column-quoted{--rc-stage-accent:var(--rc-stage-quote)}.column-followup{--rc-stage-accent:var(--rc-stage-followup)}.column-won{--rc-stage-accent:var(--rc-stage-sale)}.rc-kanban-column{box-shadow:inset 0 3px var(--rc-stage-accent)}.rc-kanban-column h2{color:var(--rc-text)}.rc-kanban-column h2 span{background:color-mix(in srgb, var(--rc-stage-accent) 14%, transparent)}.rc-seller-profile-card{border-color:color-mix(in srgb, var(--rc-primary) 24%, var(--rc-line))}.rc-seller-profile-card:is(:hover,:focus-visible){border-color:var(--rc-primary);background:color-mix(in srgb, var(--rc-primary) 5%, var(--rc-surface))}.rc-production-shell .rc-conversation-row.selected{background:var(--rc-outbound)}.rc-production-shell .rc-thread-waiting.waiting-urgent{background:var(--rc-error-bg);color:var(--rc-error-text)}.rc-production-shell .lab-button:not(.secondary):not(.danger):not(.rc-waiting-strip):not(:disabled),.private-period button[type=submit]{background:var(--rc-action-blue);border-color:var(--rc-action-blue);color:var(--rc-text-primary)}.rc-production-shell .lab-button:not(.secondary):not(.danger):not(.rc-waiting-strip):not(:disabled):hover{background:var(--rc-elevated);border-color:var(--rc-elevated)}.rc-production-shell .production-message-types .lab-button:not(:disabled){background:var(--rc-surface);color:var(--rc-muted)}.rc-production-shell .production-message-types .lab-button[aria-pressed=true]:not(:disabled){background:var(--rc-outbound);color:var(--rc-primary)}.rc-performance-gauge,.rc-performance-gauge.on-target{background:conic-gradient(var(--rc-yellow) var(--gauge-progress,0%), var(--rc-color-border) 0)}.rc-funnel-track i,.rc-performance-chart i{background:var(--rc-info)}.rc-performance-funnel>div:nth-of-type(3) i{background:var(--rc-yellow)}.rc-performance-funnel>div:nth-of-type(4) i{background:var(--rc-warning)}.rc-performance-funnel>div:nth-of-type(5) i{background:var(--rc-success)}html[data-rc-theme=dark] .sla-normal{color:var(--rc-success-text)}html[data-rc-theme=dark] .rc-kanban-column h2{color:var(--rc-text)}html[data-rc-theme=dark] .rc-production-shell .rc-waiting-disclosure>summary{color:var(--rc-bg-main)}html[data-rc-theme=dark] .rc-production-shell .rc-waiting-disclosure>summary .rc-icon{color:var(--rc-bg-main);filter:brightness(0)}@media (width>=900px){.rc-production-shell .rc-navigation button.active{background:var(--rc-action-blue);color:var(--rc-text-primary)}.rc-production-shell .rc-navigation button:hover:not(:disabled){background:var(--rc-bg-elevated);color:var(--rc-text-primary)}}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login){color:var(--rc-text)}:is(.production-owner-devices,.production-device-welcome,.production-login).panel{background:var(--rc-surface);border-color:var(--rc-line)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(.panel,.metric-card,.lab-definitions,.lab-filters,.private-learning,.private-assessment,.private-metrics article,.production-template-preview,.production-recorder,.rc-landing-origin,.lab-event-diff>div){background:var(--rc-surface);color:var(--rc-text);border-color:var(--rc-line)}.rc-production-shell .queue-table :is(th,td){color:var(--rc-text);border-color:var(--rc-line)}.rc-production-shell .queue-table th{background:var(--rc-bg);color:var(--rc-muted)}.rc-production-shell .queue-table :is(td>strong,td>b,.client-cell strong){color:var(--rc-text)}.rc-production-shell .lab-opportunities .queue-table td[data-label]:before{color:var(--rc-muted)}.rc-production-shell :is(.metric-card strong,.owner-value-card strong,.lab-ratio strong,.lab-commercial-value,.lab-origin-name,.private-learning-facts b){color:var(--rc-text)}.rc-production-shell :is(.metric-card p,.metric-card div>span,.owner-value-card>span,.owner-value-card>small,.lab-ratio>span,.lab-block,.private-learning-facts>span,.rc-team-presence li small,.rc-presence-self small){color:var(--rc-muted)}.rc-production-shell .lab-value-grid .lab-revenue strong{color:var(--rc-success-text)}.rc-production-shell .rc-kanban-column h2>span{color:var(--rc-text);background:var(--rc-surface)}.rc-production-shell :is(.lab-definitions,.lab-definitions summary,.lab-inline-link){color:var(--rc-text)}.rc-production-shell :is(.private-learning,.private-assessment,.private-origin-overview){border-color:var(--rc-line)}.rc-production-shell .private-grade{background:var(--rc-bg);color:var(--rc-muted)}.rc-production-shell .assessment-A .private-grade{color:var(--rc-success-text);background:var(--rc-success-bg)}.rc-production-shell .assessment-B .private-grade{color:var(--rc-primary);background:var(--rc-outbound)}.rc-production-shell .assessment-C .private-grade{color:var(--rc-warning-text);background:var(--rc-warning-bg)}.rc-production-shell .assessment-D .private-grade{color:var(--rc-error-text);background:var(--rc-error-bg)}.rc-production-shell .lab-stage{color:var(--rc-text);background:var(--rc-bg)}.rc-production-shell :is(.lab-stage-lead,.lab-stage-in_service){color:var(--rc-primary);background:var(--rc-outbound)}.rc-production-shell :is(.lab-stage-quoted,.lab-stage-followup){color:var(--rc-warning-text);background:var(--rc-warning-bg)}.rc-production-shell .lab-stage-won{color:var(--rc-success-text);background:var(--rc-success-bg)}.rc-production-shell .lab-stage-lost{color:var(--rc-error-text);background:var(--rc-error-bg)}.rc-production-shell .lab-overdue{color:var(--rc-error-text)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(input,textarea,select){color:var(--rc-text);background:var(--rc-bg);border-color:var(--rc-line)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(input,textarea)::placeholder{color:var(--rc-muted);opacity:1}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(.lab-button.secondary,.production-device-list button,.rc-transfer-client){color:var(--rc-primary);background:var(--rc-surface);border-color:var(--rc-line)}.rc-production-shell .lab-button.secondary:hover:not(:disabled){background:var(--rc-outbound);color:var(--rc-primary)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(button:disabled,input:disabled,select:disabled,textarea:disabled){opacity:1;color:var(--rc-muted);background:var(--rc-bg);border-color:var(--rc-line);cursor:not-allowed}.rc-production-shell .lab-button:disabled,.rc-production-shell .lab-button.secondary:disabled,.rc-production-shell .lab-conversation-composer .lab-button:disabled{opacity:1;color:var(--rc-muted);background:var(--rc-bg);border-color:var(--rc-line)}.rc-production-shell .lab-button:disabled :is(span,.rc-send-label){color:inherit}.rc-production-shell .production-message-types .lab-button[aria-pressed=true]:hover:not(:disabled){background:var(--rc-outbound);color:var(--rc-primary)}.rc-production-shell :is(.production-assistance,.rc-presence-self){color:var(--rc-text);border-color:var(--rc-line)}.rc-production-shell .production-assistance{background:var(--rc-surface)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(.lab-alert,.private-note,.rc-readonly-banner){color:var(--rc-warning-text);background:var(--rc-warning-bg);border-color:var(--rc-warning-text)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) .lab-alert.error{color:var(--rc-error-text);background:var(--rc-error-bg);border-color:var(--rc-error-text)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) .lab-alert.success{color:var(--rc-success-text);background:var(--rc-success-bg);border-color:var(--rc-success-text)}html[data-rc-theme] .rc-production-shell :is(.lab-alert,.private-note,.rc-readonly-banner) :is(summary,strong,small,p,label,h2,h3){color:inherit}.rc-production-shell .rc-team-presence>summary,.rc-production-shell .rc-landing-origin summary strong{color:var(--rc-text)}.rc-production-shell .rc-thread-history{background:var(--rc-bg)}.rc-production-shell .production-conversation .lab-message.inbound>div{background:var(--rc-elevated);color:var(--rc-text)}.rc-production-shell .production-conversation .lab-message.outbound small{color:var(--rc-text-primary)}.rc-production-shell .rc-observed-thread .lab-message.outbound>div{background:var(--rc-message-blue);color:var(--rc-text-primary)}.rc-production-shell .rc-observed-thread .lab-message.outbound :is(p,strong,small,a){color:var(--rc-text-primary)}.rc-production-shell .rc-observed-thread .lab-message.inbound>div{background:var(--rc-surface);color:var(--rc-text)}.rc-production-shell .rc-observed-thread .lab-message.inbound :is(p,strong){color:var(--rc-text)}.rc-production-shell .rc-observed-thread .lab-message.inbound small{color:var(--rc-muted)}html[data-rc-theme=dark] .rc-production-shell .rc-landing-origin .rc-icon{filter:brightness(0)invert()}:is(.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(h1,h2,h3,strong,summary,label){color:var(--rc-text)}:is(.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(.lab-eyebrow,.lab-field-help,small){color:var(--rc-muted)}.production-message-sound button{color:var(--rc-primary);background:var(--rc-surface)}.production-message-sound button:disabled{opacity:1;color:var(--rc-muted);background:var(--rc-bg)}.production-login p{color:var(--rc-muted)}:is(.production-technical,.production-owner-devices,.production-device-welcome,.production-login) .lab-button:not(.secondary):not(.danger):not(:disabled){background:var(--rc-action-blue);border-color:var(--rc-action-blue);color:var(--rc-text-primary)}html[data-rc-theme=dark] .rc-production-shell .seller-push-actions button:first-child{background:var(--rc-action-blue);color:var(--rc-text-primary)}html[data-rc-theme=dark] .rc-production-shell .seller-push-actions button:not(:first-child){background:var(--rc-surface);color:var(--rc-primary)}html[data-rc-theme=dark] .rc-production-shell .rc-audio-hold.recording{background:var(--rc-error-bg);color:var(--rc-error-text)}.rc-production-shell,.rc-production-shell :is(.main-stage,.lab-content,.rc-thread-history,.lab-conversation-messages){background:var(--rc-bg)}.rc-topbar{background:var(--rc-blue);border-color:var(--rc-color-border)}.rc-topbar :is(.rc-brand h1,.rc-brand p,.rc-access>summary,.rc-notifications>summary),.rc-topbar :is(.rc-access>summary,.rc-notifications>summary) .rc-icon{color:var(--rc-text-primary)}.rc-topbar .rc-brand-monogram{background:var(--rc-yellow);-webkit-mask:url(/app/assets/rc-symbol.svg) 50%/68% no-repeat;mask:url(/app/assets/rc-symbol.svg) 50%/68% no-repeat}.rc-production-shell :is(.rc-inbox,.rc-conversation-welcome,.production-conversation,.rc-case-data,.lab-conversation-composer,.rc-conversation-row,.rc-thread-heading,.production-contact-name){background:var(--rc-surface);border-color:var(--rc-line)}.rc-production-shell :is(.rc-access-body,.rc-notifications-body,.rc-workbench-dialog,.lab-form-dialog,.rc-slash-menu,.rc-snippet-editor){background:var(--rc-elevated);color:var(--rc-text);border-color:var(--rc-line)}.rc-production-shell dialog::backdrop{background:color-mix(in srgb, var(--rc-bg-main) 70%, transparent)}.rc-production-shell .lab-loading{color:var(--rc-muted)}.production-connectivity{background:var(--rc-warning-bg);color:var(--rc-warning-text);border-color:var(--rc-warning)}.production-durable li{background:var(--rc-elevated);border-color:var(--rc-line);color:var(--rc-text)}.rc-production-shell :is(.rc-deal-card,.private-metrics article){background:var(--rc-surface);border-color:var(--rc-line)}.rc-production-shell :is(.production-private-panel,.private-learning,.private-assessment){background:var(--rc-elevated);border-color:var(--rc-line);box-shadow:inset 3px 0 var(--rc-blue)}.rc-production-shell :is(.rc-return-filters,.rc-query-filters,.rc-team-presence){background:var(--rc-bg);border-color:var(--rc-line)}.rc-presence-dot{background:var(--rc-disabled)}.rc-presence-dot.online{background:var(--rc-success)}.rc-presence-dot.away{background:var(--rc-warning)}.rc-production-shell :is(.rc-waiting-disclosure>summary,.rc-thread-waiting){background:var(--rc-yellow);color:var(--rc-bg-main)}.rc-production-shell :is(.rc-waiting-disclosure>summary,.rc-thread-waiting) :is(strong,small,.rc-icon){color:var(--rc-bg-main)}.rc-production-shell .rc-thread-waiting.waiting-urgent{background:var(--rc-error-bg);color:var(--rc-error-text);border-left:3px solid var(--rc-danger)}.rc-production-shell .rc-thread-waiting.waiting-urgent .rc-icon{color:var(--rc-error-text)}.rc-production-shell .production-waiting :is(.waiting-warning,.waiting-urgent){background:var(--rc-surface)}.rc-production-shell .production-waiting .waiting-warning{border-inline-start-color:var(--rc-warning)}.rc-production-shell .production-waiting .waiting-urgent{border-inline-start-color:var(--rc-danger)}.rc-production-shell .production-waiting :is(.waiting-warning,.waiting-urgent) .production-waiting-age small{color:var(--rc-muted)}.rc-production-shell .lab-opportunity-stats [data-rc-tone=danger]{border-color:var(--rc-danger)}.rc-production-shell .lab-opportunity-stats [data-rc-tone=danger] strong{color:var(--rc-danger)}.rc-production-shell .lab-opportunity-stats [data-rc-tone=warning] strong{color:var(--rc-warning-text)}.rc-production-shell .lab-opportunity-stats [data-rc-tone=financial] strong,.rc-production-shell :is(.owner-value-card strong,.lab-commercial-value,[data-rc-financial=true]){color:var(--rc-financial)}html[data-rc-theme=light] .rc-production-shell :is(.owner-value-card strong,.lab-commercial-value,[data-rc-financial=true],.lab-opportunity-stats [data-rc-tone=financial] strong){color:var(--rc-blue)}.rc-production-shell .queue-table :is(th,td,tr),.rc-production-shell .lab-opportunities .queue-table tr,.rc-production-shell :is(.panel-heading,.lab-detail-heading,.lab-history li,.production-consent),.rc-production-shell .panel>.panel-header{border-color:var(--rc-line)}html[data-rc-theme] .rc-production-shell .lab-form-dialog{background:var(--rc-elevated);color:var(--rc-text);border-color:var(--rc-line)}.rc-production-shell .queue-table tbody tr:hover{background:var(--rc-elevated)}.rc-production-shell .lab-overdue{color:var(--rc-error-text);border-left:3px solid var(--rc-danger);padding-left:6px}.rc-production-shell :is(.lab-stage-lead,.lab-stage-in_service){background:var(--rc-info-bg);color:var(--rc-info-text);border-left:3px solid var(--rc-info)}.rc-production-shell :is(.lab-stage-quoted,.lab-stage-followup){background:var(--rc-warning-bg);color:var(--rc-warning-text);border-left:3px solid var(--rc-warning)}.rc-production-shell .lab-stage-won{background:var(--rc-success-bg);color:var(--rc-success-text);border-left:3px solid var(--rc-success)}.rc-production-shell .lab-stage-lost{background:var(--rc-error-bg);color:var(--rc-error-text);border-left:3px solid var(--rc-danger)}.rc-production-shell :is(.lab-button.secondary,.rc-transfer-client,.production-private-panel button:not([type=submit])){background:var(--rc-bg);color:var(--rc-text);border-color:var(--rc-line)}.rc-production-shell :is(.lab-button.secondary,.rc-transfer-client,.production-private-panel button):hover:not(:disabled){background:var(--rc-elevated);color:var(--rc-text);border-color:var(--rc-info)}.rc-production-shell .lab-button:not(.secondary):not(.danger):not(:disabled):hover{background:var(--rc-bg-elevated);border-color:var(--rc-info);color:var(--rc-text-primary)}.rc-production-shell .lab-button.danger:not(:disabled){background:var(--rc-error-bg);color:var(--rc-error-text);border-color:var(--rc-danger)}.rc-production-shell .lab-button:active:not(:disabled),.rc-production-shell .lab-button.secondary:active:not(:disabled){background:var(--rc-blue);color:var(--rc-text-primary)}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(button:disabled,input:disabled,select:disabled,textarea:disabled),.rc-production-shell .lab-button:disabled,.rc-production-shell .lab-button.secondary:disabled,.rc-production-shell .lab-conversation-composer .lab-button:disabled{opacity:1;color:var(--rc-disabled);background:var(--rc-bg);border-color:var(--rc-line)}.rc-production-shell :is(.rc-conversation-row,.rc-deal-open,.rc-seller-profile-card):disabled{background:var(--rc-surface)}.production-message-sound button:disabled{color:var(--rc-disabled)}html[data-rc-theme] .rc-production-shell :is(.lab-button.secondary:disabled,button:disabled,input:disabled,select:disabled,textarea:disabled){opacity:1;color:var(--rc-disabled);background:var(--rc-bg);border-color:var(--rc-line);cursor:not-allowed}:is(.rc-production-shell,.production-technical,.production-owner-devices,.production-device-welcome,.production-login) :is(button,a,input,select,textarea,summary):focus-visible{outline:2px solid var(--rc-info);outline-offset:3px;box-shadow:none}.rc-production-shell .rc-navigation{background:var(--rc-surface);border-color:var(--rc-line)}.rc-production-shell .rc-navigation button.active,.rc-production-shell .rc-navigation button.active .rc-icon{color:var(--rc-yellow)}.rc-production-shell .rc-navigation button.active:after{background:var(--rc-yellow)}.rc-production-shell .rc-navigation button.active img.rc-icon{filter:brightness(0)saturate()invert(82%)sepia(72%)saturate(1157%)hue-rotate(350deg)brightness(102%)contrast(105%)}@media (width<=899px){html[data-rc-theme=light] .rc-production-shell .rc-navigation button.active,html[data-rc-theme=light] .rc-production-shell .rc-navigation button.active .rc-icon{color:var(--rc-blue)}html[data-rc-theme=light] .rc-production-shell .rc-navigation button.active img.rc-icon{filter:none}}.rc-production-shell :is(.rc-conversation-row:hover:not(:disabled),.rc-conversation-row.selected,.rc-seller-profile-card:hover,.rc-seller-profile-card:focus-visible){background:var(--rc-elevated)}.rc-production-shell :is(.rc-observation-tabs button[aria-current=page],.rc-inbox-tabs button.active){color:var(--rc-text);border-bottom-color:var(--rc-yellow)}.rc-production-shell .rc-inbox-tabs button.active:after{background:var(--rc-yellow)}.rc-production-shell .lab-pagination{background:var(--rc-bg);border-color:var(--rc-line);color:var(--rc-muted)}.rc-production-shell :is(.lab-pagination button,.rc-inbox-pagination button){background:var(--rc-surface)}.rc-production-shell :is(.rc-landing-origin,.rc-presence-self,.rc-operational-notice){background:var(--rc-surface);color:var(--rc-text);border-color:var(--rc-line)}.rc-operational-notice.warning{background:var(--rc-warning-bg);color:var(--rc-warning-text);border-color:var(--rc-warning)}.rc-production-shell .lab-alert.success{border-color:var(--rc-success)}.rc-production-shell .lab-alert.error{border-color:var(--rc-danger)}.rc-production-shell :is(.lab-alert:not(.success):not(.error),.private-note,.rc-readonly-banner){border-color:var(--rc-warning)}.rc-production-shell .lab-footer{color:var(--rc-muted)}.rc-production-shell .rc-rail-note{color:var(--rc-text-secondary)}.rc-my-performance{--rc-text:var(--rc-text-primary);--rc-muted:var(--rc-text-secondary);--rc-line:var(--rc-color-border);--rc-primary:var(--rc-text);--rc-bg:var(--rc-bg-main);--rc-surface:var(--rc-bg-card);--rc-elevated:var(--rc-bg-elevated)}.rc-my-performance :is(.rc-funnel-track i,.rc-performance-chart i){background:var(--rc-info)}.rc-my-performance .rc-performance-funnel>div:nth-of-type(4) i{background:var(--rc-warning)}.rc-my-performance .rc-performance-funnel>div:nth-of-type(5) i{background:var(--rc-success)}.rc-my-performance .rc-performance-gauge.on-target{background:conic-gradient(var(--rc-success) var(--gauge-progress,0%), var(--rc-line) 0)}.rc-my-performance .rc-performance-kpis>article:nth-child(2) .rc-performance-gauge{background:conic-gradient(var(--rc-accent-secondary) var(--gauge-progress,0%), var(--rc-line) 0)}.rc-sale-reward{background:var(--rc-success-bg);color:var(--rc-text);border-color:var(--rc-success)}.rc-sale-reward>span{color:var(--rc-bg-main)}.production-login .brand-mark{background-image:url(/app/assets/rc-logo-light.svg)}html[data-rc-theme=light] .production-login .brand-mark{background-image:url(/app/assets/rc-logo-blue.svg)}@media (width>=900px){.rc-production-shell .rc-navigation button{color:var(--rc-text-primary)}.rc-production-shell .rc-navigation button.active{background:var(--rc-bg-elevated);color:var(--rc-yellow)}.rc-production-shell .rc-navigation button:hover:not(:disabled){background:var(--rc-bg-elevated)}}.rc-production-shell .production-conversation.rc-thread-docked{min-height:0;overflow:visible;container:rc-chat/size}.rc-production-shell .production-conversation.rc-thread-docked>.rc-thread-meta{max-height:min(30%,150px)}.rc-production-shell .production-conversation.rc-thread-docked>.rc-thread-history{background:var(--rc-bg);min-height:0}.rc-production-shell .production-conversation.rc-thread-docked>.lab-conversation-composer{z-index:6;min-width:0;padding:8px 10px max(8px, env(safe-area-inset-bottom));background:var(--rc-surface);border-top:1px solid var(--rc-line);gap:6px;position:relative}.rc-production-shell .rc-thread-docked .rc-composer-text{grid-template-columns:44px minmax(0,1fr) 44px 44px;align-items:start}.rc-production-shell .rc-thread-docked .rc-composer-text>.rc-compose-mode-control{grid-area:1/1}.rc-production-shell .rc-thread-docked .rc-composer-text .rc-snippet-composer{grid-area:1/2}.rc-production-shell .rc-thread-docked .rc-composer-text .hold-compact{grid-area:1/3;margin:0}.rc-production-shell .rc-thread-docked .rc-composer-text>.lab-conversation-compose-actions{grid-area:1/4;margin:0}.rc-production-shell .rc-thread-docked .rc-composer-text .rc-snippet-settings{background:var(--rc-surface);min-height:26px;color:var(--rc-muted);border-radius:7px 7px 0 0;padding:2px 6px;position:absolute;top:-27px;right:0}.rc-production-shell .rc-thread-docked .rc-composer-reengagement .rc-reengagement{grid-area:1/2/auto/-1}.rc-production-shell .rc-thread-docked .rc-composer-expanded{grid-template-columns:minmax(0,1fr) auto}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.rc-compose-mode-control,.rc-production-shell .rc-thread-docked .rc-composer-expanded>.rc-composer-body,.rc-production-shell .rc-thread-docked .rc-composer-expanded>.lab-conversation-compose-actions{grid-column:1/-1}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.rc-composer-body{max-height:min(250px, max(70px, calc(var(--rc-conversation-height,600px) * .36)));overflow-y:auto}.rc-production-shell .rc-thread-docked .rc-composer-expanded.rc-composer-photo-ready>.rc-composer-body{max-height:min(400px, max(160px, calc(var(--rc-conversation-height,600px) * .48)))}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.lab-conversation-compose-actions{justify-content:flex-end}.rc-production-shell .rc-thread-docked .rc-composer-text>.rc-composer-body{display:contents}.rc-compose-mode-control{align-items:center;gap:8px;min-width:0;display:flex;position:relative}.rc-production-shell .rc-thread-docked .rc-attach-trigger{border:1px solid var(--rc-line);background:var(--rc-elevated);width:44px;min-width:44px;height:44px;min-height:44px;color:var(--rc-text);border-radius:50%;flex:0 0 44px;justify-content:center;align-items:center;padding:0;display:inline-flex}.rc-production-shell .rc-thread-docked .rc-attach-trigger[aria-expanded=true]{background:var(--rc-blue);color:var(--rc-text-primary);border-color:var(--rc-blue)}.rc-production-shell .rc-thread-docked .rc-compose-back{min-height:40px}.rc-production-shell .production-conversation.rc-thread-docked .lab-conversation-composer .rc-snippet-composer>textarea{resize:none;width:100%;min-height:44px;max-height:120px}.rc-production-shell .rc-thread-docked .lab-conversation-compose-actions>.lab-button{width:44px;min-width:44px;height:44px;min-height:44px}.rc-attachment-menu{z-index:20;width:min(330px,100vw - 28px);max-height:min(440px, max(44px, calc(var(--rc-conversation-height,600px) - 45px)));border:1px solid var(--rc-line);background:var(--rc-elevated);color:var(--rc-text);box-shadow:0 16px 40px color-mix(in srgb, var(--rc-bg-main) 55%, transparent);overscroll-behavior:contain;border-radius:14px;gap:8px;padding:14px;display:grid;position:absolute;bottom:calc(100% + 10px);left:0;overflow-y:auto}.rc-attachment-menu>strong{font-size:14px}.rc-production-shell .rc-attachment-menu .rc-photo-actions{grid-template-columns:minmax(0,1fr);gap:8px;display:grid}.rc-production-shell .rc-attachment-menu .rc-photo-actions .lab-button,.rc-production-shell .rc-attachment-menu .rc-attachment-template,.rc-production-shell .rc-attachment-menu .rc-attachment-file{border:1px solid var(--rc-line);background:var(--rc-surface);width:100%;min-height:44px;color:var(--rc-text);font:inherit;cursor:pointer;border-radius:9px;justify-content:flex-start;align-items:center;gap:10px;padding:8px 12px;font-size:13px;display:flex;position:relative}.rc-production-shell .rc-attachment-menu .rc-photo-picker>small{display:none}.rc-production-shell .rc-attachment-menu .rc-attachment-file input[type=file]{opacity:0;cursor:pointer;width:100%;height:100%;min-height:0;position:absolute;inset:0}.rc-production-shell .rc-attachment-menu .rc-attachment-file:has(input:disabled){opacity:.55;cursor:not-allowed}.rc-production-shell .rc-thread-docked :is(.rc-attach-trigger,.rc-compose-back,.rc-attachment-file,.rc-attachment-template):focus-visible,.rc-production-shell .rc-attachment-menu .rc-attachment-file:focus-within{outline:2px solid var(--rc-info);outline-offset:2px}.rc-production-shell .rc-thread-docked :is(.rc-attach-trigger,.rc-compose-back):hover:not(:disabled),.rc-production-shell .rc-attachment-menu :is(.lab-button,.rc-attachment-file):hover:not(:disabled){background:var(--rc-bg)}.rc-production-shell .production-media .rc-media-unavailable{border:1px solid var(--rc-line);background:var(--rc-surface);border-radius:8px;gap:8px;padding:10px;display:grid}.rc-production-shell .production-media .rc-media-unavailable p{color:var(--rc-text);margin:0}.rc-production-shell .production-media .rc-media-unavailable button{justify-self:start}.rc-production-shell .production-media .rc-media-enlarge{cursor:zoom-in;background:0 0;border:0;border-radius:8px;max-width:100%;padding:0;display:block}.rc-production-shell .production-media .rc-media-enlarge:focus-visible{outline:2px solid var(--rc-info);outline-offset:3px}.rc-production-shell .production-media .rc-media-viewer{box-sizing:border-box;border:1px solid var(--rc-line);width:min(96vw,1100px);max-width:96vw;max-height:94dvh;color:var(--rc-text);background:var(--rc-surface);border-radius:12px;margin:auto;padding:12px;overflow:auto}.rc-production-shell .production-media .rc-media-viewer::backdrop{background:color-mix(in srgb, var(--rc-bg-main) 82%, transparent)}.rc-production-shell .production-media .rc-media-viewer header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;display:flex}.rc-production-shell .production-media .rc-media-viewer header strong{overflow-wrap:anywhere}.rc-production-shell .production-media .rc-media-viewer>img{object-fit:contain;width:auto;max-width:100%;height:auto;max-height:calc(94dvh - 100px);margin:auto;display:block}@media (height<=500px){.rc-production-shell .production-conversation.rc-thread-docked>.rc-thread-meta{max-height:44px}.rc-production-shell .production-conversation.rc-thread-docked>.lab-conversation-composer{padding-top:5px;padding-bottom:max(5px, env(safe-area-inset-bottom))}.rc-production-shell .rc-thread-docked .rc-composer-text .rc-snippet-settings{display:none}}@media (width<=899px){.rc-production-shell .production-conversation.rc-thread-docked>.rc-thread-meta{max-height:min(28%,128px)}.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading{min-height:52px;padding:8px 10px}.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading h2{font-size:15px}.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading p{font-size:11px}.rc-production-shell .production-conversation.rc-thread-docked .lab-conversation-composer{padding-inline:7px}}@container rc-chat (height<=220px){.rc-production-shell .production-conversation.rc-thread-docked>.rc-thread-meta{max-height:32px;overflow-y:hidden}.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading{min-height:32px;padding:2px 8px}.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading>.rc-contact-avatar,.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading p,.rc-production-shell .production-conversation.rc-thread-docked .rc-thread-heading>button{display:none}.rc-production-shell .production-conversation.rc-thread-docked>.rc-thread-history{min-height:0}.rc-production-shell .production-conversation.rc-thread-docked>.lab-conversation-composer{gap:4px;padding:4px 6px}.rc-production-shell .rc-thread-docked .rc-composer-text .rc-snippet-settings{display:none}.rc-production-shell .production-conversation.rc-thread-docked .lab-conversation-composer .rc-snippet-composer>textarea{min-height:44px;max-height:44px;overflow-y:auto}.rc-production-shell .rc-thread-docked .rc-composer-reengagement .rc-reengagement{max-height:max(44px,100cqh - 44px);overflow-y:auto}.rc-production-shell .rc-thread-docked .rc-composer-expanded{grid-template-columns:minmax(0,1fr) 44px}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.rc-composer-body{grid-area:1/1/auto/-1;min-height:0;max-height:max(0px,100cqh - 90px);overflow-y:auto}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.rc-compose-mode-control{grid-area:2/1}.rc-production-shell .rc-thread-docked .rc-composer-expanded>.lab-conversation-compose-actions{grid-area:2/2}}.rc-production-shell .production-conversation .rc-quoted-original{border-inline-start:3px solid var(--rc-info);background:var(--rc-elevated);min-width:0;color:var(--rc-text);border-radius:6px;align-items:center;gap:8px;margin-top:6px;padding:6px 8px;display:flex}.rc-production-shell .production-conversation .rc-quoted-original>div{flex:1;gap:2px;min-width:0;display:grid}.rc-production-shell .production-conversation .rc-quoted-original .rc-quoted-thumbnail{object-fit:cover;border-radius:5px;flex:0 0 52px;width:52px;max-width:52px;height:52px}.rc-production-shell .production-conversation .rc-quoted-original .rc-quoted-thumbnail[hidden]{display:none}.rc-production-shell .production-conversation .rc-quoted-original strong{color:var(--rc-text)}.rc-production-shell .production-conversation .rc-quoted-original span{overflow-wrap:anywhere;font-size:12px;line-height:1.35}.rc-production-shell .production-conversation .rc-message-reply{vertical-align:middle;width:44px;min-width:44px;height:44px;min-height:44px;color:var(--rc-text);cursor:pointer;background:0 0;border:0;border-radius:8px;justify-content:center;align-items:center;margin:0 0 0 3px;padding:0;display:inline-flex;position:relative}.rc-production-shell .production-conversation .rc-message-reply:before{content:"";box-sizing:border-box;border:1px solid var(--rc-line);background:var(--rc-surface);border-radius:7px;width:30px;height:30px;position:absolute}.rc-production-shell .production-conversation .rc-message-reply .rc-icon{width:16px;height:16px;position:relative}.rc-production-shell .production-conversation .rc-message-reply>span{display:none}.rc-production-shell .production-conversation .rc-message-reply:hover:not(:disabled):before{background:var(--rc-elevated)}.rc-production-shell .production-conversation .rc-message-reply:active:not(:disabled):before{background:var(--rc-blue);border-color:var(--rc-info)}.rc-production-shell .production-conversation .rc-message-reply:focus-visible,.rc-production-shell .production-conversation .rc-reply-composer-preview button:focus-visible{outline:2px solid var(--rc-info);outline-offset:2px}html[data-rc-theme] .rc-production-shell .production-conversation .rc-message-reply:disabled{opacity:1;color:var(--rc-disabled);cursor:not-allowed;background:0 0;border-color:#0000}html[data-rc-theme] .rc-production-shell .production-conversation .rc-message-reply:disabled:before{background:var(--rc-bg)}.rc-production-shell .rc-thread-docked .rc-reply-composer-preview{border-inline-start:3px solid var(--rc-info);background:var(--rc-elevated);min-width:0;color:var(--rc-text);border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:6px 8px;display:flex}.rc-production-shell .rc-thread-docked .rc-reply-composer-preview>div{gap:1px;min-width:0;display:grid}.rc-production-shell .rc-thread-docked .rc-reply-composer-preview strong{font-size:12px}.rc-production-shell .rc-thread-docked .rc-reply-composer-preview span{text-overflow:ellipsis;white-space:nowrap;color:var(--rc-muted);font-size:12px;overflow:hidden}.rc-production-shell .rc-thread-docked .rc-reply-composer-preview button{border:1px solid var(--rc-line);background:var(--rc-surface);width:34px;height:34px;color:var(--rc-text);cursor:pointer;border-radius:50%;flex:0 0 34px;font-size:22px}.rc-production-shell .rc-thread-docked .rc-composer-text .rc-reply-composer-preview{grid-area:1/1/auto/-1}:is(.rc-production-shell .rc-thread-docked .rc-composer-text:has(.rc-reply-composer-preview)>.rc-compose-mode-control,.rc-production-shell .rc-thread-docked .rc-composer-text:has(.rc-reply-composer-preview) .rc-snippet-composer,.rc-production-shell .rc-thread-docked .rc-composer-text:has(.rc-reply-composer-preview) .hold-compact,.rc-production-shell .rc-thread-docked .rc-composer-text:has(.rc-reply-composer-preview)>.lab-conversation-compose-actions){grid-row:2}.rc-production-shell .rc-thread-docked .rc-composer-text:has(.rc-reply-composer-preview) .rc-snippet-settings{display:none}@media (width<=899px){.rc-production-shell .rc-thread-docked .rc-reply-composer-preview button{flex-basis:44px;width:44px;height:44px}}.rc-production-shell.rc-evolution{background:var(--rc-bg);color:var(--rc-text)}.rc-evolution .rc-topbar{background:linear-gradient(115deg, var(--rc-blue), color-mix(in srgb, var(--rc-blue) 78%, var(--rc-elevated)));color:var(--rc-text-primary);box-shadow:0 1px color-mix(in srgb, var(--rc-info) 28%, var(--rc-line))}.rc-evolution .rc-topbar :is(h1,p,summary){color:var(--rc-text-primary)}.rc-evolution .rc-brand-monogram{color:var(--rc-yellow);background:0 0}.rc-evolution .rc-conversation-workspace{border:1px solid color-mix(in srgb, var(--rc-info) 24%, var(--rc-line));background:var(--rc-bg);box-shadow:0 12px 36px color-mix(in srgb, var(--rc-bg-main) 30%, transparent);border-radius:12px;gap:0;overflow:clip}.rc-evolution .rc-conversation-workspace>.rc-inbox{background:linear-gradient(155deg, color-mix(in srgb, var(--rc-blue) 22%, var(--rc-bg)), var(--rc-bg) 70%);border:0;border-radius:0}.rc-evolution .rc-inbox-heading{padding:16px 14px 8px}.rc-evolution .rc-inbox-heading h2{letter-spacing:-.025em;font-size:22px}.rc-evolution .rc-inbox-heading small{font-size:11px}.rc-evolution .rc-inbox-tools{gap:2px}.rc-evolution .rc-inbox-tools .rc-icon-button{border-color:color-mix(in srgb, var(--rc-info) 24%, var(--rc-line));background:linear-gradient(145deg, var(--rc-surface), var(--rc-elevated));width:38px;min-height:44px;color:var(--rc-text)}.rc-evolution .rc-inbox-tools .rc-icon-button:last-child{background:var(--rc-blue);border-color:color-mix(in srgb, var(--rc-info) 55%, var(--rc-blue));color:var(--rc-text-primary)}.rc-evolution .rc-inbox-search{background:linear-gradient(135deg, var(--rc-elevated), color-mix(in srgb, var(--rc-blue) 26%, var(--rc-elevated)));border-color:color-mix(in srgb, var(--rc-info) 25%, var(--rc-line));box-shadow:inset 0 1px color-mix(in srgb, var(--rc-info) 10%, transparent);border-radius:9px;margin:8px 14px}.rc-evolution .rc-inbox-search input{background:0 0;font-size:14px}.rc-evolution .rc-inbox-search input::placeholder{color:var(--rc-muted);opacity:1}.rc-evolution .rc-inbox-tabs{border-bottom:1px solid var(--rc-line);gap:8px;padding:0 12px}.rc-evolution .rc-inbox-tabs>button{min-height:46px;color:var(--rc-muted);flex:1;padding:10px 4px;font-size:12px;font-weight:550}.rc-evolution .rc-inbox-tabs>button.active{color:var(--rc-text);background:0 0;font-weight:700}.rc-evolution .rc-inbox-tabs>button.active:after{background:var(--rc-yellow);border-radius:2px;height:3px}.rc-evolution .rc-inbox-secondary-filters{border-bottom:1px solid var(--rc-line);margin:0 12px}.rc-evolution .rc-inbox-secondary-filters>summary{min-height:36px;color:var(--rc-muted);cursor:pointer;padding:9px 3px;font-size:11px}.rc-evolution .rc-inbox-secondary-filters[open]>summary{color:var(--rc-text)}.rc-evolution .rc-inbox-secondary-filters .rc-inbox-tabs{border-bottom:0;padding:0}.rc-evolution .rc-inbox-secondary-filters .rc-query-filters{background:var(--rc-surface);border:0;margin:8px 0}.rc-evolution .rc-inbox-supplement:empty{display:none}.rc-evolution .rc-inbox-supplement{padding:0 12px}.rc-evolution .rc-inbox-supplement :is(.rc-presence-self,.rc-team-presence,.rc-waiting-disclosure){margin:4px 0}.rc-evolution .rc-presence-self.rc-presence-compact{background:0 0;border:0;grid-template-columns:minmax(0,1fr) auto 28px;align-items:center;gap:5px;min-height:48px;padding:2px 0;font-size:11px;display:grid;position:relative}.rc-evolution .rc-presence-compact>strong{min-width:0;color:var(--rc-text);white-space:nowrap;gap:6px;font-size:11px}.rc-evolution .rc-presence-compact>.lab-button{border:1px solid color-mix(in srgb, var(--rc-info) 30%, var(--rc-line));background:var(--rc-surface);min-height:44px;color:var(--rc-text);padding:7px 8px;font-size:10px}.rc-evolution .rc-presence-compact>small{grid-column:1/-1;padding:4px 0}.rc-evolution .rc-availability-help{min-width:0;position:static}.rc-evolution .rc-availability-help>summary{cursor:pointer;width:28px;height:44px;color:var(--rc-muted);justify-content:center;align-items:center;list-style:none;display:flex}.rc-evolution .rc-availability-help>summary::-webkit-details-marker{display:none}.rc-evolution .rc-availability-help>summary span{border:1px solid var(--rc-info);width:17px;height:17px;color:var(--rc-text);border-radius:50%;justify-content:center;align-items:center;font-size:12px;font-weight:700;display:inline-flex}.rc-evolution .rc-availability-help[open]>small{z-index:18;border:1px solid var(--rc-info);background:var(--rc-elevated);width:100%;color:var(--rc-text);box-shadow:0 8px 22px color-mix(in srgb, var(--rc-bg-main) 45%, transparent);border-radius:8px;padding:12px;font-size:12px;position:absolute;top:100%;left:0}.rc-evolution .rc-presence-dot.online{background:var(--rc-success);box-shadow:0 0 8px color-mix(in srgb, var(--rc-success) 22%, transparent)}.rc-evolution .rc-inbox-list{background:var(--rc-bg);padding:0 6px}.rc-evolution .rc-inbox-list>ul{margin:0;padding:0}.rc-evolution .rc-inbox-list li{border-bottom:1px solid var(--rc-line)}.rc-evolution .rc-conversation-row{width:100%;min-height:100px;color:var(--rc-text);background:0 0;border:0;border-radius:7px;grid-template-columns:36px minmax(0,1fr);align-items:start;gap:9px;padding:12px 8px;display:grid;position:relative}.rc-evolution .rc-conversation-row:hover:not(:disabled){background:var(--rc-surface)}.rc-evolution .rc-conversation-row.selected{background:linear-gradient(120deg, color-mix(in srgb, var(--rc-blue) 52%, var(--rc-elevated)), var(--rc-elevated));box-shadow:inset 3px 0 var(--rc-yellow), inset 0 1px color-mix(in srgb, var(--rc-info) 15%, transparent)}.rc-evolution .rc-conversation-row:active:not(:disabled){background:var(--rc-elevated)}.rc-evolution .rc-contact-avatar{background:linear-gradient(140deg, color-mix(in srgb, var(--rc-blue) 64%, var(--rc-elevated)), var(--rc-elevated));width:36px;height:36px;color:var(--rc-text);border:1px solid color-mix(in srgb, var(--rc-info) 36%, var(--rc-line));box-shadow:inset 0 1px color-mix(in srgb, var(--rc-info) 18%, transparent);font-size:14px;font-weight:700}.rc-evolution .rc-row-contact{gap:4px}.rc-evolution .rc-row-contact>strong{white-space:nowrap;text-overflow:ellipsis;overflow-wrap:normal;min-width:0;max-width:100%;padding-right:68px;font-size:13px;font-weight:650;line-height:1.35;overflow:hidden}.rc-evolution .rc-row-contact .rc-last-preview{text-overflow:ellipsis;white-space:nowrap;color:var(--rc-muted);font-size:12px;line-height:1.4;display:block;overflow:hidden}.rc-evolution .rc-inbox-state{border:1px solid var(--rc-line);width:fit-content;max-width:100%;color:var(--rc-text);border-radius:5px;padding:2px 5px;font-size:10px;line-height:1.3}.rc-evolution .rc-inbox-state[data-kind=new]{border-color:var(--rc-info);background:var(--rc-info-bg);color:var(--rc-text)}.rc-evolution .rc-inbox-state[data-kind=waiting],.rc-evolution .rc-inbox-state[data-kind=return]{border-color:var(--rc-warning);background:var(--rc-warning-bg);color:var(--rc-warning-text)}.rc-evolution .rc-inbox-state[data-kind=neutral]{color:var(--rc-muted)}.rc-evolution .rc-inbox-stage{color:var(--rc-muted);text-overflow:ellipsis;white-space:nowrap;font-size:10px;line-height:1.3;overflow:hidden}.rc-evolution .rc-row-meta{pointer-events:none;align-items:flex-end;gap:5px;max-width:68px;position:absolute;top:13px;right:8px}.rc-evolution .rc-row-meta time{color:var(--rc-muted);white-space:normal;text-align:right;font-size:9px;line-height:1.2}.rc-evolution .rc-row-meta .rc-unread-marker{background:var(--rc-info);width:7px;min-width:7px;height:7px;color:var(--rc-text);border:0;border-radius:50%;padding:0;font-size:0;line-height:0;display:block}.rc-evolution .rc-inbox-caption{color:var(--rc-muted);padding:10px 14px 4px;font-size:10px}.rc-evolution .rc-inbox-pagination{border-top:1px solid var(--rc-line);background:var(--rc-surface);gap:8px;margin-top:auto;padding:10px 12px}.rc-evolution .rc-inbox-pagination>span{font-size:11px}.rc-evolution .rc-inbox-pagination .lab-button{min-height:40px;padding:8px;font-size:11px}.rc-evolution .lab-detail{background:var(--rc-bg);padding:0 10px 10px}.rc-evolution .lab-detail-heading{align-items:center;gap:8px;min-height:52px;padding:4px 0}.rc-evolution .lab-detail-heading>.lab-button,.rc-evolution .rc-detail-tools>.lab-button{color:var(--rc-text);background:0 0;border-color:#0000}.rc-evolution .rc-detail-tools{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:4px;display:flex}.rc-evolution .rc-context-trigger{align-items:center;gap:5px;display:inline-flex}.rc-evolution .rc-context-trigger .rc-icon{flex-basis:17px;width:17px;height:17px}.rc-evolution .rc-detail-workspace{gap:10px}.rc-evolution .rc-case-data{background:var(--rc-bg);border:1px solid color-mix(in srgb, var(--rc-info) 24%, var(--rc-line));box-shadow:inset 0 1px color-mix(in srgb, var(--rc-info) 8%, transparent);border-radius:9px;scroll-margin-top:80px}.rc-evolution .rc-case-data>summary{background:linear-gradient(135deg, color-mix(in srgb, var(--rc-blue) 36%, var(--rc-surface)), var(--rc-surface));color:var(--rc-text);border-radius:8px 8px 0 0;padding:14px;font-weight:650}.rc-evolution .rc-case-data-body{background:linear-gradient(180deg, color-mix(in srgb, var(--rc-blue) 9%, var(--rc-bg)), var(--rc-bg) 460px)}.rc-evolution .rc-context-overview{padding:16px 14px 4px}.rc-evolution .rc-context-overview>span{color:var(--rc-muted);font-size:11px}.rc-evolution .rc-context-overview>strong{color:var(--rc-text);overflow-wrap:anywhere;margin-top:5px;font-size:15px;display:block}.rc-evolution .rc-context-overview dl{margin:12px 0 0}.rc-evolution .rc-context-overview dl>div{border-top:1px solid var(--rc-line);padding:12px 0}.rc-evolution .rc-context-overview dt{color:var(--rc-muted);margin:0 0 5px;font-size:11px}.rc-evolution .rc-context-overview dd{color:var(--rc-text);overflow-wrap:anywhere;margin:0;font-size:13px;line-height:1.45}.rc-evolution .rc-context-overview dd.rc-context-financial{color:var(--rc-financial);letter-spacing:-.025em;font-size:23px;font-weight:750}.rc-evolution .rc-case-data .rc-contact-card .panel-header{padding:12px 14px}.rc-evolution .rc-case-data .rc-contact-card h2{font-size:13px}.rc-evolution .rc-case-data .rc-contact-card p{font-size:11px}.rc-evolution .rc-case-data .lab-detail-grid>article{background:var(--rc-bg);border-radius:0}.rc-evolution .rc-case-data .lab-detail-grid>article>.panel-header{padding:12px 14px 6px}.rc-evolution .rc-case-data .lab-detail-grid .panel-header h2{font-size:13px}.rc-evolution .rc-case-data .lab-detail-grid .panel-header p{font-size:11px}.rc-evolution .rc-case-data .lab-card-body{padding:8px 14px 14px;font-size:12px}.rc-evolution .rc-case-data .lab-card-body :is(p,small){line-height:1.5}.rc-evolution .rc-case-data .lab-action-choice{margin-top:8px}.rc-evolution .rc-case-data .lab-action-choice>.lab-button{text-align:left;background:linear-gradient(125deg, color-mix(in srgb, var(--rc-blue) 35%, var(--rc-surface)), var(--rc-surface));border-color:color-mix(in srgb, var(--rc-info) 30%, var(--rc-line));width:100%;color:var(--rc-text);box-shadow:inset 0 1px color-mix(in srgb, var(--rc-info) 10%, transparent);font-size:12px}.rc-evolution .lab-button.secondary:hover:not(:disabled){background:var(--rc-elevated);border-color:var(--rc-info);color:var(--rc-text)}.rc-evolution :is(button,input,select,summary,a):focus-visible{outline:2px solid var(--rc-info);outline-offset:3px}.rc-evolution .lab-button:disabled{cursor:default}.rc-evolution .lab-footer{color:var(--rc-muted);font-size:11px}html[data-rc-theme=light] .rc-evolution .rc-context-overview dd.rc-context-financial{color:var(--rc-blue)}html[data-rc-theme=light] .rc-evolution .rc-topbar :is(h1,p,summary){color:var(--rc-text-primary)}@media (width>=900px){.rc-evolution .lab-content{gap:10px;padding:10px}.rc-evolution .rc-conversation-workspace{grid-template-columns:270px minmax(0,1fr)}.rc-evolution .rc-conversation-workspace>.rc-inbox{border-right:1px solid var(--rc-line);min-height:calc(100dvh - 86px);position:sticky;top:74px}.rc-evolution .rc-inbox-list{min-height:220px;max-height:calc(100dvh - 402px)}.rc-evolution .rc-conversation-welcome{background:var(--rc-bg);border:0;border-radius:0}}@media (width>=1100px){.rc-production-shell.rc-evolution.rc-detail-open{height:100dvh;min-height:0}.rc-evolution.rc-detail-open>.main-stage{height:100%;min-height:0}.rc-evolution.rc-detail-open .rc-topbar{flex:none}.rc-evolution.rc-detail-open .lab-content{flex-direction:column;flex:auto;min-height:0;display:flex;overflow-y:auto}.rc-evolution.rc-detail-open .lab-content>:not(.rc-conversation-workspace){flex-shrink:0}.rc-evolution.rc-detail-open .rc-conversation-workspace{flex:auto;grid-template-rows:minmax(0,1fr);align-items:stretch;min-height:280px}.rc-evolution.rc-detail-open .rc-conversation-workspace>.rc-inbox{overscroll-behavior:contain;height:100%;min-height:0;position:static;overflow-y:auto}.rc-evolution.rc-detail-open .rc-inbox-list{flex:auto;min-height:110px;max-height:none;overflow-y:auto}.rc-evolution.rc-detail-open .lab-detail{height:100%;min-height:0;overflow:hidden}.rc-evolution.rc-detail-open .lab-detail-heading{flex:none}.rc-evolution.rc-detail-open .rc-detail-workspace{flex:auto;grid-template-rows:minmax(0,1fr);align-items:stretch;min-height:0}.rc-production-shell.rc-evolution.rc-detail-open .rc-detail-workspace>.production-conversation.rc-thread-docked{height:100%;min-height:0;max-height:100%}.rc-evolution.rc-detail-open .rc-case-data{height:100%;min-height:0;overflow:hidden}.rc-evolution.rc-detail-open .rc-case-data[open]{flex-direction:column;display:flex}.rc-evolution.rc-detail-open .rc-case-data>summary{flex:0 0 50px;height:50px;min-height:50px}.rc-evolution.rc-detail-open .rc-case-data-body{flex:auto;min-height:0;max-height:none;overflow-y:auto}.rc-evolution.rc-detail-open .rc-confirmed-activity>summary{min-height:34px;padding-top:6px;padding-bottom:6px}.rc-evolution.rc-detail-open .lab-footer{padding:0 0 2px;line-height:1.3}.rc-evolution .rc-detail-workspace{grid-template-columns:minmax(0,1fr) 246px;align-items:start}.rc-evolution .rc-case-data{height:calc(100dvh - 140px);min-height:380px}.rc-evolution .rc-case-data-body{max-height:calc(100dvh - 194px)}}@media (width>=1500px){.rc-evolution .rc-conversation-workspace{grid-template-columns:300px minmax(0,1fr)}.rc-evolution .rc-detail-workspace{grid-template-columns:minmax(0,1fr) 288px}}@media (width<=1099px){.rc-evolution .rc-case-data{height:auto;min-height:0}.rc-evolution .rc-case-data-body{max-height:none}}@media (width<=899px){.rc-evolution .lab-content{padding:10px 8px calc(8px + env(safe-area-inset-bottom));gap:8px}.rc-evolution .rc-conversation-workspace{border:0;border-radius:0}.rc-evolution .rc-inbox-heading{padding:12px 10px 5px}.rc-evolution .rc-inbox-search{margin:8px 10px}.rc-evolution .rc-inbox-list{max-height:none}.rc-evolution .rc-conversation-row{grid-template-columns:42px minmax(0,1fr);min-height:110px;padding:14px 8px}.rc-evolution .rc-contact-avatar{width:42px;height:42px;font-size:16px}.rc-evolution .rc-row-contact>strong{padding-right:72px;font-size:15px}.rc-evolution .rc-row-contact .rc-last-preview{font-size:13px}.rc-evolution.rc-detail-open .lab-content{padding:0 6px 8px}.rc-evolution .lab-detail{padding:0}.rc-evolution .lab-detail-heading{min-height:48px;padding:2px 0}.rc-evolution .lab-detail-heading .lab-button{min-height:44px;padding:7px 8px;font-size:11px}.rc-evolution .rc-detail-tools{gap:0}.rc-evolution .rc-case-data{margin-top:8px;scroll-margin-top:76px}.rc-evolution .rc-context-overview dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px;display:grid}.rc-evolution .rc-context-overview dd.rc-context-financial{font-size:20px}}@media (width<=380px){.rc-evolution .rc-conversation-row{grid-template-columns:36px minmax(0,1fr);gap:8px}.rc-evolution .rc-contact-avatar{width:36px;height:36px;font-size:14px}.rc-evolution .rc-row-contact>strong{font-size:14px}.rc-evolution .rc-context-trigger .rc-icon{display:none}}@media (prefers-reduced-motion:reduce){.rc-evolution *,.rc-evolution :before,.rc-evolution :after{scroll-behavior:auto}}